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Doubletree By Hilton - Times Square South

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Doubletree By Hilton - Times Square South
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1,759 Reviews from our TripAdvisor Community

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Showing 1,519: English reviews
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Adelaide, Australia
Reviewed yesterday NEW

This hotel is in a good location although can be a tad dicey late at night. It came with a toilet and a shower, nothing too flash and probably well below the usual Hilton standards but i guess its the price you pay for being in a very central part of New York. Yes the rooms are small and we...

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Helpful?
Thank Arkadiusz W
Edinburgh, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 7 March 2017 via mobile

Staff were super friendly. From the reception staff to the house keeping staff that we met in the hallways. Great location and on a relatively quiet street. Paradigm cafe on corner was lovely. Handy for take away breakfast in the room. There were some lift issues. We were on the 8th floor so just took the stairs down a couple...

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Helpful?
Thank Karen L
About Hotel's Favourite Review
Sebastian A, Front Office Manager at Doubletree By Hilton - Times Square South, responded to this review

Thank you so much for your honest and positive feedback about your stay with us. I'm so delighted to hear that our accommodations were welcoming and our location suited you and met all of your travel needs. We hope to see you again in the future.

Birmingham, United Kingdom
Reviewed yesterday NEW

The check in was a bit slow but we got there on the Friday when everyone was checking in. Loved the free cookies on arrival, you actually get them when you want if you ask nicely. The room was good, we had 2 double beds which were nice and comfy, bathroom really clean. The only thing about the room was...

Review collected in partnership with DoubleTree by Hilton
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Thank ashleighcg
Reviewed yesterday NEW

Not a fan of the location...Right next to where the food carts store there carts!!!! Had to ask for the cookies they are famous for and there breakfast every morning was exactly the same...they could of changed it up a little!!! The rooms were very tight, I wouldn't want more then 2 people to stay in it as they have...

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Thank Vicki O
Gilford, New Hampshire
Reviewed 3 days ago NEW

All in all, though, the critical items were really good. Friendly staff, clean rooms, comfortable bed, gorgeous shower and relatively reasonable rates. I am a business traveler and normally, I travel alone, but this was a family trip to NYC. Me, my wife, and 2 daughters (17 and 20 years old). The price and location ultimately picked this hotel. Overall...

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Helpful?
Thank Dan V
Devin G, Front Office Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear Dan V, Thank you for choosing to stay here with us. We greatly appreciate your business and your feedback. It means a lot to us. I would like to apologize for your experience with the linen and the elevator. We are definitely better than this and I would love to invite you back so we can make it right....

Cordova, Tennessee
Reviewed 3 days ago NEW

Great location. Walking distance to a lot of sights such as, the Pier, Empire State Building, theater district , Time Square and plenty of restaurants. I highly recommend using the hop on and off tours to see the city.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank terribO308EZ
Devin G, Front Office Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear terribO308EZ, Thank you for choosing our hotel. We greatly appreciate your business and your honest feedback. I am delighted to hear about your positive experience. Hopefully, this means that we can count on you to stay with us again in the near future or whenever you are visiting New York. Warmest Regards

Washington DC
Reviewed 4 days ago NEW

This is my go-to hotel when I'm taking the Bolt Bus to New York. It's just a few blocks away from the drop-off point. The rooms tend to be slightly less expensive than most New York hotel rooms. The tradeoff is that it's a small room, but I don't come to New York to hang around in the hotel room....

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Helpful?
Thank BBRebozo
Devin G, Front Office Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear BBRebozo, Thank you for choosing to stay here with us. We greatly appreciate your business and your feedback. It means a lot to us. I would like to apologize for your experience with the elevator. We are definitely better than this and I would love to invite you back so we can make it right. Warmest Regards

Jamaica
Reviewed 5 days ago NEW

We stayed near Easter for 2 nights before moving to another hotel as it was planned before, We were humbled by the staff and efficiency of check-in and room readiness prior. There are welcome goodies like water bottles and offcourse a daily share of cookies (big and tasty). We were family with 2 kids including toddlers, despite small rooms it...

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Helpful?
Thank pariluna
Devin G, Front Office Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear pariluna, Thank you for choosing our hotel. We appreciate your business and your honest feedback. We greatly appreciate your kind words and we hope to again see you again when you visit New York City. Feel free to stop by and grab a cookie anytime. Warmest Regards.

Dallas, Texas
Reviewed 5 days ago NEW

Stayed at this hotel for 4 nights. Requested extra towels well in advance before checking in and was not provided when checked in. Housekeeping was bad, didn't replenished extra towels during subsequent days stay or coffee items. Hotel was overcrowded. Room was very small. Construction going on outside the hotel on both sides of the street which made traffic jam....

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Thank FFA2016
Newcastle-under-Lyme, United Kingdom
Reviewed 5 days ago NEW

Check in was really easy, friendly staff, and complimentary cookies which by the way were lovely, room was a little on the small side but we didn't travel to new York to spend our time in the room it was perfectly adequate for sleeping and refreshing, shower was good, complimentary shampoo etc, coffee facilities in room, bed was comfy, what...

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Helpful?
Thank ycart77
Devin G, Front Office Manager at Doubletree By Hilton - Times Square South, responded to this review

Dear ycart77, Thank you for choosing our hotel. We greatly appreciate your business and your honest feedback. I am more than delighted to hear about your positive stay. I am glad that our amenities helped you with your level of comfort. I hope this means that you will look us up the next time you are visiting New York City....

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Doubletree By Hilton - Times Square South

Address: 341 West 36th Street, New York City, NY 10018-6401
Region: United States > New York > New York City > Midtown , Hell's Kitchen
Price Range: €173 - €381 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree By Hilton - Times Square South 4*
Number of rooms: 224
Reservation Options:
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Also Known As:
Wyndham New York City
Wyndham Garden Hotel
Hotel Style:
#196 Family Hotel in New York City
#202 Luxury Hotel in New York City
#223 Business Hotel in New York City
#227 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree By Hilton - Times Square South staff and other travellers.
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Questions? Get answers from Doubletree By Hilton - Times Square South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't let them place you on the eight floor, you will be right in the middle of the construction action.”
912arkadiuszw, 26 Apr 2017 | Read review
“There really wasn't a good view of anything but the street or other buildings rooms!”
vickio743, 26 Apr 2017 | Read review
“Also, ask for additional washcloths upon check-in. Only 1 in each room when we were there”
danv48, 24 Apr 2017 | Read review
“There are no views so all are alike I guess, still facing road are nice to have.”
pariluna, 22 Apr 2017 | Read review
“Need to be high up to minimise noise.”
cj13feb02, 12 Apr 2017 | Read review
5 of 5