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The Peninsula New York

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Traveller (568)
Room & Suite (394)
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Overview
  • Excellent70%
  • Very good20%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“rooftop bar”(135 reviews)
“salon de ning”(36 reviews)
“grand luxe room”(21 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
All hotel details
Additional information
Offers from The Peninsula New York
Offers & Announcements: Book Early for 15% Off
Offers from The Peninsula New York
Offers & Announcements: Book Early for 15% Off
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Rooms
5 Jun6 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,187)
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Show reviews that mention
All reviewsrooftop barsalon de ninggrand luxe roomfifth avenueoscar de la rentacentral parknew yorkfour seasonsindoor poolroom serviceluxury hotelseparate showerst regissuperior roomconcierge deskturn down servicean upgrade
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1 - 5 of 954 reviews
Reviewed yesterday via mobile

My husband and I went to the spa for my 30th birthday. His very expensive watch got stolen out of the locker during our massage. The Pennisula did absolutely nothing and I spent my 30th birthday waiting for the police to come (which they never...More

Thank Alana L
Response from ThePeninsulaNY, General Manager at The Peninsula New YorkResponded today

Dear Alana L, Thank you for posting your experience on TripAdvisor. It is my understanding that your husband has been and is continually in direct contact with our Assistant Director of Security. We take this matter very seriously and the safety and welfare of our...More

Hotel's Favourite
Reviewed 30 December 2017

Spent a few nights over the Christmas holiday in midtown NY and decided - happily - once again to stay at the Peninsula New York. I've been coming on and off for years, and it's always delivered in multiple ways. This stay was no different....More

4  Thank Droolio
Response from ThePeninsulaNY, General Manager at The Peninsula New YorkResponded 8 January 2018

Dear Droolio, It is always a pleasure to receive such a wonderful review! Thank you for taking the time to share your feedback of your visit at your wife's suggestion. We are much delighted that you enjoyed your stay with us and thank you for...More

Reviewed 1 week ago

VERY outdated. The heating and AC basically don't work. The rooms have furniture from circa 1980's but hey I hear that is coming back. Good thing because I will not. The bar in the lobby and rooftop are nice however, the rooms look like jail...More

Thank Catherine B
Response from ThePeninsulaNY, General Manager at The Peninsula New YorkResponded 1 week ago

Dear Catherine M, Thank you for taking a moment to review your stay at The Peninsula New York on TripAdvisor. I am sorry our style and decor distracted from your visit. While our building is a landmark hotel, we are continually updating our product and...More

Reviewed 1 week ago

I must admit that it takes a minute to absorb the simple classic nature of the Peninsula NYC. Its in the best location, and has wonderful staff. If you are expecting the glitz of the Plaza, or the sharp newness of the Park Hyatt, you...More

1  Thank jadesdae
Response from ThePeninsulaNY, General Manager at The Peninsula New YorkResponded 1 week ago

Dear jadesdae, Thank you for your gleaming review of your stay at The Peninsula New York on TripAdvisor. We appreciate you pointing out the special features of your hotel, guestroom and the excellent level of service you received. We are looking forward to your next...More

Reviewed 2 weeks ago via mobile

Staying at St. Regis and dropped by rooftop bar at the Peninsula. Don’t go. Used to be wonderful, albeit expensive. Surly staff, dirty terrace, poor service, walked out. Last time wasn’t any better. Gave it second chance. I’m done with it. Go to King Cole...More

Thank TheDotdog
Response from ThePeninsulaNY, Resident Manager at The Peninsula New YorkResponded 1 week ago

Dear TheDotdog, We are sorry to read your review of our rooftop bar and terrace, Salon de Ning. While it is a bit discouraging, feedback such as yours helps us to improve upon our service. I hope to discuss your visit in further detail and...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Heated pool
Indoor pool
Details
Price range
US$620 - US$1,659 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in New York City
#25 Family Hotel in New York City
#38 Business Hotel in New York City
#38 Romantic Hotel in New York City
#66 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$620 - US$1,659 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in New York City
#25 Family Hotel in New York City
#38 Business Hotel in New York City
#38 Romantic Hotel in New York City
#66 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (568)
Room & Suite (394)
Dining (90)
Pool & Beach (38)
Amenities (13)
Family and Play Areas (5)
Business Centre & Event Rooms (1)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
Mattyp88
16 April 2018|
AnswerShow all 9 answers
Response from grlgrdgate | Reviewed this property |
They will definitely be able to help you. Ask them to email you the amenities list so you can surprise your wife.
2
Votes
Ed R
29 March 2018|
AnswerShow all 3 answers
Response from Pauline P | Reviewed this property |
Hotel is in easy access to walk to most mid town theatre areas, or catch a tube downtown, about 400 yards walk
0
Votes
Maetika K
11 January 2018|
AnswerShow all 5 answers
Response from Eddie S | Reviewed this property |
This place has some of the best customer service I’ve ever seen, and I cannot imagine they won’t accommodate this request. I mean there must be some legalities involved - I’d guess you would have to sign something.
0
Votes
Room Tips
"Facing 55th Street would be best."
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"Views on teh 55th St. side are to a beautiful cathedral"
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"Please connect with hotel staff to reserve a room with city views if desired."
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"If you want city view you must ask. Certain rooms have windows that simply face inward."
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