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DoubleTree by Hilton Hotel New York Times Square West

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350 W 40th St Times Square, New York City, NY 10018-1404
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (806)
Room & Suite (249)
Videos (2)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 28/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from DoubleTree by Hilton Hotel New York Times Square West
Updated 28/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#401 of 514 hotels in New York City
Location
Cleanliness
Service
Value
Everyone needs a place to lay their weary head. For travelers visiting New York City, Doubletree by Hilton New York Times Square West is an excellent choice for rest and rejuvenation. Well-known for its trendy environment and proximity to great restaurants and attractions, Doubletree by Hilton New York Times Square West makes it easy to enjoy the best of New York City. You’ll enjoy relaxing rooms that offer a flat screen TV and air conditioning, and you can stay connected during your stay as Doubletree by Hilton New York Times Square West offers guests free internet access. The hotel features a 24 hour front desk, a concierge, and a rooftop terrace. Plus, Doubletree by Hilton New York Times Square West offers a fitness center and a rooftop bar, providing a pleasant respite from your busy day. For guests with a vehicle, valet parking is available. Close to some of New York City's most popular landmarks, such as Manhattan Skyline (0.7 mi) and Rockefeller Center (0.8 mi), Doubletree by Hilton New York Times Square West is a great destination for tourists. During your trip, don’t forget to check out some of the popular government buildings, such as United Nations Headquarters, City Hall Park Visitor Information Center, and New York City Hall. Whether you’re traveling for business, pleasure or both, Doubletree by Hilton New York Times Square West is sure to make your visit to New York City one worth remembering.
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Room & Suite (249)249
Full view
Property amenities
Valet parking
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Paid private parking nearby
Wifi
Paid wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Rooftop bar
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / wardrobe
Iron
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Mid-range
Languages Spoken
English, Spanish, Chinese, Filipino and 2 more
Hotel links
Special Offer:Price Match Guarantee

Location

Full view
100Great for walkers
Grade: 100 out of 100
461Restaurantswithin 0.5 km
133Attractionswithin 0.5 km
2424Reviews237Q+A100Room tips
Traveller rating
  • 679
  • 734
  • 445
  • 286
  • 279
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Popular mentions
Jamie P wrote a review 3 May
Toledo, OH128 contributions145 helpful votes
I've been to NYC many times and have stayed at a lot of hotels over the years and this is the worst hotel I've ever stayed in. I'm surprised Hilton allows this hotel to be under their umbrella. Only reason I'm giving this two stars is what staff they had was very friendly and the location. this is nothing like the old DT times square on Broadway that closed a couple years ago. My favorite hotels are the Hilton Times Square (which I think is closed for good) and the Hilton Financial district which is closed until late May due to covid so I decided to stay here due to location. Long line at check in. I did an online check in and the digital key was never delivered so I was forced to wait in line. No dedicated line for diamonds or online check in. Fortunately I was on the 2nd floor because there are only three working elevators. I was able to walk down the stairs but going up the lobby doors to the stairs are locked, seeing the elevator situation they need to have keycard readers on the stairwell doors for people on lower floors. Fortunately I am vaccinated but there were two times I was in a crowded elevator with someone unmasked. No housekeeping which wasn't a big deal seeing the pandemic and help being hard to find but wasn't given the option and no extra points like Marriott and Hyatt gives for skipping housekeeping. There were no washrags in the room and only one small bar of hand soap. Wifi was slow, even with the diamond premium access. Breakfast benefit was a $15 credit which barely covered an orange juice and diet coke. Rooms are very tiny, even by NYC standards. Requested a late check out and was told since I was a diamond they could give me 1. Requested 2 and they wouldn't budge from 1 stating they were sold out even though at lunch I tried doing a dummy booking and they had rooms avialable. A lot better choices to stay at in NYC. I am glad the fashion district hilton will be reopen next time I'm back in Manhattan.
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Date of stay: May 2021
Rooms
Location
Service
Room Tip: Get a room on the 2nd floor so you don't have to wait on the elevators.
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Abdul Alyaarobi wrote a review Jun 2020
Gilbert, Arizona35 contributions45 helpful votes
Hotel's Favourite
Nice hotel. Rooms aren't huge, but are good quality and have everything you need. Lots of floors, and you may wait a while for lift upto your floor but otherwise very nice hotel. I had fun in my whole stay!
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Date of stay: December 2019
Cleanliness
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Sleep Quality
2 Helpful votes
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Response from Brian Twomey, General Manager at DoubleTree by Hilton Hotel New York Times Square West
Responded 3 Aug 2020
Dear Alyaarobi, Thank you for allowing us to host your trip to New York City. We are delighted to learn that you enjoyed your stay, and we look forward to your return. Warm regards, Brian Twomey Hotel Manager
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art21ace wrote a review 3 May
1 contribution
Hotel staff isn’t very helpful he took a whirl to get to me because he was getting himself coffee and food from the guest coffee bar. The room was not clean there was a dirty towel from a previous guest as well as dirty stained blankets.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: April 2021
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supercris51 wrote a review 3 May
1 contribution
Arriving here it took 1hr and a half to check in with only 6 people ahead of me. They never came for house keeping the whole time is was there. And while getting ready to check out I noticed that the sheets I had been sleeping in were actually really dirty for the other side and even had dried up blood stains on them.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: April 2021
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szbfvq689927 wrote a review Apr 2021
Los Angeles, California1 contribution
This was my first visit to NYC, Im happy I choose this location. The building was safe and not too busy. The best part was my view of the city! Beautiful. I had a very memorable experience for my first time.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: April 2021
Value
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Location
Cleanliness
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PRICE RANGE
US$116 - US$358 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityHudson Yards / Times Square / Midtown West / Garment District
NUMBER OF ROOMS
612
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Frequently Asked Questions about DoubleTree by Hilton Hotel New York Times Square West
Which popular attractions are close to DoubleTree by Hilton Hotel New York Times Square West?
Nearby attractions include Mission Escape Games (0.4 km), Shop Gotham NYC Shopping Tours (0.4 km), and Exit Escape Room (0.4 km).
What are some of the property amenities at DoubleTree by Hilton Hotel New York Times Square West?
Some of the more popular amenities offered include a rooftop bar, an on-site restaurant, and a lounge.
Which room amenities are available at DoubleTree by Hilton Hotel New York Times Square West?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at DoubleTree by Hilton Hotel New York Times Square West?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at DoubleTree by Hilton Hotel New York Times Square West?
Yes, paid private parking nearby, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Hotel New York Times Square West?
Conveniently located restaurants include Obao, Liberty Bagels Midtown, and Los Tacos No. 1.
Are there opportunities to exercise at DoubleTree by Hilton Hotel New York Times Square West?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at DoubleTree by Hilton Hotel New York Times Square West?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at DoubleTree by Hilton Hotel New York Times Square West?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does DoubleTree by Hilton Hotel New York Times Square West offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at DoubleTree by Hilton Hotel New York Times Square West?
The staff speaks multiple languages, including English, Spanish, Chinese, Portuguese, Korean, and Filipino.