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W New York

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W New York
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4,092 Reviews from our TripAdvisor Community

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Showing 3,698: English reviews
clauotero
Reviewed 19 April 2012

Great hotel. The decor is very chill and modern. Service was great! Rooms are very small, but that is to expect from a New York City hotel. The location was perfect, close to Times Square, to Rockefellar center, Fifth Avenue, Madision, etc... The tour bus runs right in front of the hotel, the subway is one block away, and taxi...

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Thank clauotero
São Paulo, Brazil
Reviewed 19 April 2012

The rooms are tight, good location on 50th, no breakfast buffet, free wi-fi (at least for me) and a crowded hotel.The staff could not handle that many people. Overall, an OK 4-star, nothing more than that.

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Thank Ricardo G
San Diego, California
Reviewed 18 April 2012

The smallest room I ever stayed in. So small the tv was placed on a stripper pole at the base of the bed. The bathroom was a joke. I had to step outside the bathroom to put my close on. My car had more room in the garage than we did and was much cheaper than our room.

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1Thank Barry A
West Palm Beach, Florida, United States
Reviewed 18 April 2012

The hotel was incredible as are all W experiences. We went to our room the first night and while things were great we did notice a shower leak on the next morning. Millie was the associate that responded to our call and when she observed the leak, not only did she tell us it would be fixed, but she also...

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Thank Jennifer C
Reviewed 17 April 2012

It's beautifully designed, very stylish, with unbelievable service and an excellent location. You can walk to the theatre district, and midtown shopping. Yes, the room is tiny, but very well designed with a dreamy bed, and I wanted for nothing. They met our every request with alacrity and a smile. The lobby was hip and cozy, always full, but always...

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Thank Zentropy
wnewyork541, Manager at W New York, responded to this review

Welcome Zentropy, Thank you for taking the time to post a review about your recent W New York experience. We are very excited to hear that you enjoyed your stay. From our superb and friendly service to the location as well as the deisgn and decor! However, please accept our apologies for the lack of timely service with concern to...

Minneapolis, Minnesota
Reviewed 16 April 2012

My friend and I booked the W hotel on their website to get the second night discount. We thought it was such a deal, but in the end it was more costly than anticipated. Due to technical issues with the site the first reservation didn't give him a confirmation number. So he tried to book again in the end he...

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1Thank RayMpls
Harrisburg
Reviewed 16 April 2012

Poor customer service, tiny rooms, uncomfortable beds, we have stayed with several W hotels but we were disappointed at this property.. nothing special in this property..just like a regular hotel.also i found some authorized charges on my bill...

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3Thank sapanvi1503
Atlanta, Georgia
Reviewed 15 April 2012

The W on Lexington is a good choice for the area. The rooms are small - so small that you cannot walk around the bed - and the bathrooms are extremely tiny (I could touch all four walls at once), but what do you expect for New York? Sweat (the workout room) is very nice (as is typical for W's),...

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Thank BooTheGroundhog
Los Angeles, California
Reviewed 12 April 2012

I booked my room at the W ( Lexington & 49th) through an elite concierge service. My booking confirmation was presented upon check-in with my confirmed rate of 260.00 plus my credit card and ID. Within a few hours my accountant called to ask me what I had been doing, because two charges had come in; one for over 5,000...

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8Thank konstantinamahlia
Dubai, United Arab Emirates
Reviewed 12 April 2012

It was my 3rd time in NYC and i have to say that this was the perfect stay! Before i checked in i was worried about the noise - the usual for NYC but I was given a room at 15th floor that was just perfect. No noise, very clean, super confortable bed, free WIFI, superb service (from check in...

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Thank AliO_11
wnewyork541, Manager at W New York, responded to this review

Welcome AliO_11! Thank you so much for your kind and gracious words about your recent stay at W New York! We are thrilled to hear that you enjoyed our friendly and accommodating quality of service, but also our convenient location. We look forward to welcoming you back soon. Cheers, Nicole

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
W New York, the very first W Hotel globally, delivers high-tech hospitality in the heart of Midtown Manhattan. It is an urban retreat where your options are unlimited with Bliss Spa, Whiskey Blue and our Whatever/Whenever service culture. Our unique Extreme WOW outdoor terrace offers panoramic views of the New York City skyline. W new York has something for everyone. The eclectic collection of rooms and suites appeals to a diverse audience, while the versatile meeting spaces, studios and flexible public areas can adapt to any event or gathering our clients are creating. The newly renovated iconic Living Room is the perfect gathering place to begin your night out in the city. ... more   less 

Additional Information about W New York

Address: 541 Lexington Avenue, between 49th St and 50th St, New York City, NY 10022-7503
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: €201 - €545 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W New York 4*
Number of rooms: 693
Reservation Options:
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Also Known As:
w New York Hotel New York City
w New York City
w Hotel New York City
w Hotel Lexington
Hotel Style:
#36 Spa Hotel in New York City
#69 Green Hotel in New York City
#192 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York staff and other travellers.
52 questions
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Questions? Get answers from W New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to see the size of rooms available for your budget”
 of 5 bubbles rona662015, 23 Mar 2017 | Read review
“I was beside an elevator but it was still really quiet.”
 of 5 bubbles RandomFlair, 11 Mar 2017 | Read review
“Try to get a room with a view”
 of 5 bubbles nfifer, 5 Mar 2017 | Read review
“Don't expect too much...”
 of 5 bubbles bizzyhuppy, 24 Feb 2017 | Read review
“Stay away from the rooms that face Lexington Ave. Firehouse and NYPD precinct around the corner.”
 of 5 bubbles SCS_SCS, 19 Feb 2017 | Read review
5 of 5