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W New York

4,662 reviews
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Traveller (989)
Room & Suite (591)
Dining (35)
Overview
  • Excellent29%
  • Very good33%
  • Average20%
  • Poor10%
  • Terrible8%
Travellers talk about
“bliss products”(162 reviews)
“bliss spa”(150 reviews)
“whiskey blue”(56 reviews)
Free Internet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
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Offers from W New York
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,662)Write a Review
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Show reviews that mention
All reviewsbliss productsbliss spawhiskey bluemega roomnew yorklexington avecozy roomrooms are smallwaldorf astorialobby bartimes squareroom sizecentral parkrockefeller centernyc hotelfew blockssubway station
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1 - 5 of 4,184 reviews
Reviewed 3 days ago via mobile

Before arriving to the hotel I read a couple of not so positive reviews about the front desk. Luckily I had the opposite experience. As I was approaching the front desk looking for the SPG dedicated reception, a lady great me with a smile and...More

Thank Lovenfoo
Response from TeamMarriott, Manager at W New YorkResponded 2 days ago

Hello Lovenfoo, Thank you for your nice review of the W New York. Our entire staff works hard to attain our guest’s satisfaction in every possible way, and we admire you recognizing their efforts. I will be sure to share your compliments with Cindy for...More

Hotel's Favourite
Reviewed 15 January 2018

We have just spent 4 nights at the W Hotel including New Years Eve. Despite the snow and ice outside, a very warm welcome greeted us at the check in desk. The hotel was very busy at the time and a young lady was handing...More

Thank stokerej
Response from TeamMarriott, Manager at W New YorkResponded 3 weeks ago

Dear stokerej, Thank you for sharing your wonderful review of the W New York. We are delighted to know you thoroughly enjoyed your time with us and that our service and accommodations were above and beyond your expectations. Your feedback is much appreciated, and we...More

Reviewed 4 days ago

Bottom line - I think this hotel is fine for a sightseeing stay, but would not recommend for business travelers. And yes, the rooms are small, but they have everything one could need, and the hotel is conveniently located. I stayed here one night before...More

1  Thank Susan L
Response from TeamMarriott, Manager at W New YorkResponded 3 days ago

Hello Susan L, We welcome reviews that help us shine a light on our guest experience and we appreciate you taking the time to leave your comments. It sounds like we missed several opportunities and we are very disappointed, as you rightly were. This is...More

Reviewed 5 days ago

Great location close to Central Park etc. The rooms are small and clean but have all the basic necessities. No fridge or coffee facilities are provided which would be useful. Our room the first night was streetside and we hear sirens, car horns and other...More

1  Thank Chloe H
Reviewed 1 week ago

The queue at check in took about half an hour. This wasn't entirely unexpected, as I got there at about five-thirty in the evening, but it was the start to an entirely unremarkable stay. One of the elevators was out, so I spent a good...More

2  Thank Brady S
Response from TeamMarriott, Manager at W New YorkResponded 6 days ago

Hello Brady S, We are glad that you enjoyed our great location and clean rooms. However, we are sorry for the elevator issues and the inconvenience this caused. We are excited to say we are upgrading all of our elevators this year and we are...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Details
Price range
US$165 - US$524 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Spa Hotel in New York City
#69 Green Hotel in New York City
#201 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$165 - US$524 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Spa Hotel in New York City
#69 Green Hotel in New York City
#201 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (989)
Room & Suite (591)
Dining (35)
Amenities (14)
Business Centre & Event Rooms (6)
Family and Play Areas (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Cute_as_a_button85
2 February 2018|
Answer
Response from stokerej | Reviewed this property |
I think it would all depend on what you have paid. The cheapest price always gets you a 'cozy' room. We were on the side overlooking the Marriott and it was fine. You are going to be staying in a densely popular area, really... More
1
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Sophie S
30 January 2018|
AnswerShow all 5 answers
Response from Vivvy1 | Reviewed this property |
I am sure they will have one on their website.
1
Vote
Danielle P
29 January 2018|
AnswerShow all 7 answers
Response from DVM15 | Reviewed this property |
There's a plethora of taxes people warn you about: so I checked with travel agents and the hotel. Couple of phone calls. Both confirmed there were no extra taxes would be charged. I'd suggest doing that.
1
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Room Tips
"Ask for an internal room away from the street noise for a better sleep."
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"Lower floors have a separate, less heavily used elevator bank"
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"Go for high floor rooms if you can afford it or pick a different hotel. Almost no light in the others"
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"We stayed in a Cosy Queen room on the 8th floor and it was perfectly fine."
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