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W New York

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W New York
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4,061 Reviews from our TripAdvisor Community

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Showing 3,669: English reviews
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Toronto, Canada
Reviewed 2 days ago NEW

When we booked the W hotel, we thought we got a great deal. A modern and nice hotel at a very good price. When we go there, we soon realize why this hotel was cheaper than the standard W price. Rooms are small, not exactly clean and the rooms awfully small. Lobby was nice and modern, but they were unable...

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1Thank bizzyhuppy
Bangkok, Thailand
Reviewed 2 days ago NEW

Very disappointed with my stay at the W on Lexington. Long lines at the front desk for check in - there are 4 or 5 computers, but only 2 people were checking guests in, while other employees were standing around. Made the mistake of having breakfast here. Slow service for food that wasn't that great, and extremely overpriced even by...

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Thank travelerM08
A TripAdvisor Member
Level Contributor
4 reviews
3 hotel reviews
Reviewed 2 days ago NEW

The staff at the W was fantastic. They were very helpful. They mad our daughter feel extra special for her first trip to NYC. She loves the snacks and the book left in the room for her. Thank you for making this a wonderful trip.

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Thank A TripAdvisor Member
New York City, New York
Reviewed 5 days ago NEW

The W Hotels are always clean and modern and the rooms, albeit small, are comfortable. That is the case for the W on Lexington Avenue. That being said, we waited for everything for way to long from checking in to getting elevators and most importantly, checking out. We had the front desk put something that needed refrigeration in storage for...

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Thank Mark S
Management_Team_365, General Manager at W New York, responded to this review

Hello Mark S, Big Apple greetings to you and your wife and thank you for joining us on your recent visit to the city. While it delights us to read that you felt at home in our sparkling and well-appointed rooms, we regret to learn of your added details and extend our sincere apologies. What you have described is certainly...

Toronto, Canada
Reviewed 6 days ago NEW

Stayed in July 2016 for business. As an SPG Platinum traveler, always love staying at a W property when I can. This was my first time at this specific location, which felt didn't live up to W standards. The room was small and looking worn out and tired. Lots of chips out of the furniture, walls in the room. It's...

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Helpful?
Thank Robert F
Management_Team_365, General Manager at W New York, responded to this review

Hello Robert F, Warm greetings from NYC! It is always a joy to welcome loyal SPG travelers, and we thank you for taking the time to provide your feedback. We are thrilled that you enjoyed our location, many agree that it is pretty tough to beat whether traveling for business or a Big Apple holiday. We regret to learn that...

Houston, Texas
Reviewed 1 week ago NEW

Great hotel and friendly staff - except for the attitude from Doorman! I was checking out and leaving. Taxi right out front looked at me and asked if I needed a ride - I said sure. I started walking to the taxi with my luggage only to be intercepted by the doorman that wanted to re-direct me to other rides...

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1Thank SCS_SCS
Management_Team_365, General Manager at W New York, responded to this review

Hello SCS_SCS, Warm greetings from W New York! We were delighted to host you during your recent stay and we thank you for providing your feedback. While we are overjoyed that we made a good impression and that you felt the welcoming spirit from so many of our Talent members, we regret that not all of your interactions met expectations....

Reviewed 1 week ago NEWvia mobile

This hotel was great on all aspects of our stay. Great location just round the corner to Times Square. We loved the room and the bar was great. Room was really quiet and we upgraded to a suite which was fab.

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Thank Nicki C
Management_Team_365, General Manager at W New York, responded to this review

Hello Nicki C, We thank you for providing such a wonderful review, it was our joy to have you settle in with us during your recent visit to New York. We are elated that your stay was so comfortable and that you enjoyed your upgrade. Once more, we appreciate your magnificent comments and we hope you and yours will make...

New York City, New York
Reviewed 1 week ago

Great hotel. The rooms are smaller, but very clean and modern. The lobby was fun to hang out in and the gym is great! In addition, the toiletries provided by the W spa smell amazing. I had a positive experience. Although, one time I stayed here I received an "upgrade" and the room wasn't as nice as I'd had without...

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Thank Brandon D
Management_Team_365, General Manager at W New York, responded to this review

Hello Brandon D, Greetings from NYC! It was a joy to welcome you back and we thank you for your warm review. We are thrilled that you found the added amenities in your room totally ‘blissful’, our Style Department takes great pleasure in providing thoughtful touches for the enjoyment of our guests. The Living Room is a favorite of both...

Los Angeles, California
Reviewed 1 week ago

As always the W delivers. I especially love this location because it is very central to my city activities when I am home. To the park, Grand Central, Barneys, Museums, St Pat's, uptown or a quick dash to the Union Sq market downtown. This is location is super! The staff is professional, friendly and alert. And the attention to detail...

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1Thank Greg D
Management_Team_365, General Manager at W New York, responded to this review

Hello Greg D, Warm greetings from your home-away-from-home! We are always delighted to welcome back old friends, and we thank you for your outstanding review. There are many reasons why guests settle in with us again and again, however we know it is our W welcome that truly sets us apart, so we particularly enjoy recognition for the efforts and...

Reviewed 1 week ago

We spent our first night in New York in this design hotel. Check in was very fast and the room was in high up levels. The living room in the lobby was one of the most impressive i have ever had. Guests could enjoy the comfortable, cozy, and convenient facilities and environment. They also provide complimentary coffee and drinks all...

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Thank Yali L
Management_Team_365, General Manager at W New York, responded to this review

Hello Yali L, It was a pleasure to have you and yours join us while visiting NYC, and we thank you for taking the time to provide such a heart-warming review. We are thrilled that you enjoyed kicking back with us in the Living Room, and hope you enjoyed a savory beverage (or two) sitting by the fire. It is...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
W New York, the very first W Hotel globally, delivers high-tech hospitality in the heart of Midtown Manhattan. It is an urban retreat where your options are unlimited with Bliss Spa, Whiskey Blue and our Whatever/Whenever service culture. Our unique Extreme WOW outdoor terrace offers panoramic views of the New York City skyline. W new York has something for everyone. The eclectic collection of rooms and suites appeals to a diverse audience, while the versatile meeting spaces, studios and flexible public areas can adapt to any event or gathering our clients are creating. The newly renovated iconic Living Room is the perfect gathering place to begin your night out in the city. ... more   less 

Additional Information about W New York

Address: 541 Lexington Avenue, between 49th St and 50th St, New York City, NY 10022-7503
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: €178 - €507 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W New York 4*
Number of rooms: 693
Reservation Options:
TripAdvisor is proud to partner with Starwood, Travelocity, Hotels.com, Booking.com and Priceline so you can book your W New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w New York Hotel New York City
w New York City
w Hotel New York City
w Hotel Lexington
Hotel Style:
#37 Spa Hotel in New York City
#66 Green Hotel in New York City
#189 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York staff and other travellers.
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Questions? Get answers from W New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't expect too much...”
 of 5 bubbles bizzyhuppy, 24 Feb 2017 | Read review
“Stay away from the rooms that face Lexington Ave. Firehouse and NYPD precinct around the corner.”
 of 5 bubbles SCS_SCS, 19 Feb 2017 | Read review
“choose the cheapest room, no worth to upgrade”
 of 5 bubbles valontheroad, 14 Feb 2017 | Read review
“Higher floors are always better”
 of 5 bubbles GaryK344, 13 Feb 2017 | Read review
“Always ask for highest floor, corner room.”
 of 5 bubbles , 13 Feb 2017 | Read review
5 of 5