Warwick New York
5,169 reviews
#210 of 515 Hotels in New York City
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65 West 54th Street, New York City, NY 10019-5404
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Warwick New York
Updated 24/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#210 of 515 hotels in New York City
Location
Cleanliness
Service
Value
Travellers' Choice
The iconic 426 room Warwick New York Hotel is located in the heart of Midtown Manhattan. Only steps away from must see attractions including 5th Avenue shopping, the Museum of Modern Art, Broadway, Central Park, Carnegie Hall and Rockefeller Center. The hotel and its staff provide an oasis of quiet luxury for Business and Leisure travellers alike in the heart of the greatest city in the world.
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Full view
Property amenities
Parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Conference facilities
Baggage storage
Concierge
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Minibar
Refrigerator
Flatscreen TV
Room types
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Centrally Located
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
463Restaurantswithin 0.5 km
136Attractionswithin 0.5 km
Contact
65 West 54th Street, New York City, NY 10019-5404
Getting there
57th StNew York City Subway3 min
7th AveNew York City Subway4 min
5169Reviews127Q+A100Room tips
Reviews
Traveller rating
- 2,740
- 1,692
- 457
- 163
- 117
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Popular mentions
We just got back from a weekend in NYC with the family. We booked two rooms; a city view room and a regular room with parking. This hotel has two major advantages working for it: The location and the price. We got a great deal for a Saturday night, with the regular room coming in right around $100. I thought the hotel was in an ideal location; it's very easy walking distance from Times Square and from Central Park, and there are some high end restaurants in the area as well. It's close to the 59th Street Bridge and there's a parking garage right across the street, so if you're driving in from Long Island it's perfect. However, the hotel itself has some issues that keep it from being truly great. The biggest issue honestly were the elevators. There are three elevators that service the entire hotel, and they are TINY. Like, 4 people with no luggage if you're small, tiny. On Sunday morning when everyone was going to check out it was impossible to get an elevator that we could fit even 1 person on. There was another man on our floor who was waiting to get on an elevator in front of us, and he said he was waiting for 15 minutes. We ended up noticing on the fire plan that there was another set of elevators in the stairway; they may have been service elevators as they were bigger and not as "nice" but it didn't say they were off limits so we ended up taking them because the wait was ridiculous. Another major design flaw was in my bathroom. As I mentioned we had 2 rooms, a regular room and a more expensive city view room. The bathroom in the regular room was fine, but the bathroom in the city view room was comically small compared to how large the room itself was. Somehow the smaller/cheaper room had a bigger and better bathroom. The regular room had a bathtub, the city view room just had the shower. I couldn't sit on the toilet without my legs hitting the sink. And worst of all, the sink was a pedestal without room to put anything on either side, which the hotel accommodated for with a ledge that runs the length of the bathroom. That's fine, except the ledge protrudes over the sink. So if you bend down to wash your face, there's a good chance you're going to hit your head on the ledge if you aren't careful. It's baffling considering how nice the room was, and how the bathroom felt like an after thought. Another disappointment was that the bar, Randolph's, was closed. We have stayed at the hotel before and Randolph's is quite good. I'm sure it's due to Covid, and we were told we could enjoy a drink at Murals 52 (their restaurant across the lobby) but neither the ambiance or selection were nearly as good. Another issue that we had was with the bell service. We had about 15 bags among our party, and I asked for a cart to assist. There was one (very hard working) bellman on staff and he said that I would have to bring the bags into the hotel to load it on the cart, as they had no way to get the cart curbside. However, as I said he appeared to be the ONLY one working, which on Sunday was clearly insufficient. He was trying to help guests with their bags on check in, help guests checking out store their bags, and get luggage up to the rooms all at the same time. Hire more staff. In general the staff was very friendly and hardworking...our waiter in Murals apologized that the bar wasn't open and he offered to make us a drink that wasn't on the menu if they had the ingredients. The lobby staff was very attentive, and asked patrons to put on masks if they took them off, and gave one to a girl who said she didn't have one. The hotel itself felt clean, but it does feel small in the lobby and hallways. Our room was a good size, and the TV had a lot of channels if you're into that. The rooms and bathrooms are very dark though, so if someone in your party needs light to get ready you may want to bring your own. The light in the hallway in our room was on a dimmer, but it flickered at it's highest setting and just wasn't bright enough otherwise so we had to leave it off. Our city view room had 2 sets of windows; one faced immediately into a building across the way, and the other also faced part of a building but also part of the street. So of the 4 windows, we were really only comfortable having one open at all times to let in light, otherwise we could see people in the other windows (and, could be seen by them). Overall, you can't beat the Warwick for it's value and location. If the bar were open it would have added another star. The elevators are a major deterrent that can lead to frustration, and the lobby and shared areas are tight. Thankfully the rooms, outside of some of the bathrooms, are spacious. We have stayed at the Warwick in the past and would again, just know what you are getting into with the wait if the hotel is crowded.…
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Date of stay: May 2021
Value
Location
Service
Room Tip: The bathroom in our city view room was tiny
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1 Helpful vote
Helpful
Great Return to The Warrick and New York A wonderful week at the Warrick after a long absence from New York. I enjoyed the benefits of an On The Avenue Suite, a corner suite with large sets of windows looking onto the Sixth Avenue. A large bedroom with another set of windows above 54th street. Truly exceptional. Safety precaution in place for COVID-19 and with that of course, some services were reduced. Nonetheless, everything I required was available. Much appreciated the mini-fridge which made storing items purchase from the nearby deli a breeze. The staff, as always, were helpful and welcoming. So excited to see NYC coming back! Thanks for a great return stay! Looking forward to Christmas!
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Date of stay: April 2021
Value
Cleanliness
Service
Room Tip: Larger Rooms facing Sixth Wonderful
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1 Helpful vote
Helpful
Response from Joel Fabian, Guest Services / Front Office at Warwick New York
Responded 2 days ago
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you thoroughly enjoyed your stay even during the pandemic. We are looking forward to welcoming you back soon.
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Well then I have a lot to say about the cleanliness of this hotel. I will sum it up in one word: very bad! The hotel is not clean at all. In the public areas a lot of dust, in the rooms stench of sewage, the curtains in the shower are disgusting with the smell of urine, cobwebs in the windows, blockage and water that does not go down well in the bath and sink, improper lighting and electrical contacts and flashing lamps, windows do not stay open. Queue and wait quite a long time, time for the elevator. The hotel staff was great, their service is very kind and tolerant, the location of the hotel is excellent. The room was like a pretty small double beds but hydrated in Google well, relative to the size of the rooms in New York City but that's it. More than that there is nothing good.…
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Date of stay: April 2021Trip type: Travelled with family
Helpful
Response from Larry McAfee, General Manager at Warwick New York
Responded 4 weeks ago
Thank you for reaching out with your review on Tripadvisor. The time you took is appreciated -without our guest feed back we may not be aware of issues that may affect guest service. Unfortunately without a name and a room number I cannot follow up on your comments. Had you brought these issues to our attention during your stay we may have been able to offer you an upgrade and change of room and would have addressed them immediately with our housekeeping and maintenance departments. I apologize for the issues you encountered during your stay that affected your comfort and enjoyment. We appreciate your comments.
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We got the cheapest room and werent sorry. We were snug as bugs in room 3002. Room was less than 100 per nite. Wow. Room was clean and cozy. Service was excellent. There was tons of signage abt elevator limits due to covid. Some people ignored it but it wasnt the hotels job to yell at them. I thought in the time of covid, it was great. PS wish you could have coffee in room or somewhere in hotel
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Date of stay: April 2021Trip type: Travelled as a couple
2 Helpful votes
Helpful
Response from Joel Fabian, Guest Services / Front Office at Warwick New York
Responded 3 weeks ago
Thank you again for staying with us. We appreciate your feedback. We are pleased to hear that you thoroughly enjoyed your stay with us. We hope we can welcome you back soon.
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+1
For context my intent was for this to be a Babymoon with my wife. This isn’t anywhere close to a 4 star hotel. The hotel is quite outdated. The rooms aren’t very clean (stains on upholstery and sheets, pulled up carpet, loud air unit, cigarette butts left on terrace on arrival, gross sticky goo from when everything was taken out of the mini bar for COVID regulations I presume). The elevators are falling apart, literally falling apart (a mounted solid molding just fell out randomly and almost hit someone in the elevator). There’s a pandemic and NO ONE in the hotel is monitoring packed elevators with unassociated people from the lobby (floors can’t expect to monitor). Only one floor (18th floor) with ice machine in appx. 30 floor hotel. Just an EPIC waste of money and massive disappointment.…
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Date of stay: April 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Larry McAfee, General Manager at Warwick New York
Responded 6 Apr 2021
Dear Steve, Thank you for taking the time to write a review regarding you recent stay at Warwick New York Hotel. The time you devoted is appreciated as without your comments we may not be aware of. All of us at Warwick New York take great pride in our hotel and the reputation we have garnered over the years. It upsets us when we hear of our shortcomings. Our sincere apologies that your stay was not as you expected. I have discussed your comments with our Director of Housekeeping so that she can address the housekeeping issues you noted. The elevator molding has been repaired, it had been bumped by someone's luggage. In regards to the ice machines we have purposely turned off several. Due to the reduced occupancy resulting from the pandemic the ice and water sit too long in the machines fostering bacterial growth such as legionnaires With the warmer season approaching and business slowly coming back we will be putting them all back on line. Though we are well past a year of this pandemic- despite and abundant amount of posting and communication people still need to be reminded to wear face masks, practice social distancing and elevator use. We continue to be vigilant in this effort until we are back to normalcy. We do hope that you would consider staying with us in the future to give us an opportunity to deliver the service and product I know we are capable of. Please feel free to contact me personally so that I can ensure the comfort of your stay. Again, I apologize on behalf of our entire staff for the lack of attention and service that affected your stay. With us. Sincere regards, Larry R. McAfee
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PRICE RANGE
US$222 - US$505 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
warwick hotel new york city, new york city warwick
LOCATION
United StatesNew YorkNew York CityMidtown West / Manhattan / Midtown
NUMBER OF ROOMS
426
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Claim Your Listing Frequently Asked Questions about Warwick New York
Which popular attractions are close to Warwick New York?
Nearby attractions include St. Patrick's Cathedral (0.4 km), Top of the Rock (0.4 km), and Rockefeller Center (0.4 km).
What are some of the property amenities at Warwick New York?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Warwick New York?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Warwick New York?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Warwick New York?
Conveniently located restaurants include Loi Estiatorio, The Modern, and Le Bernardin.
Are there opportunities to exercise at Warwick New York?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Warwick New York?
Yes, dry cleaning and laundry service are offered to guests.
Does Warwick New York offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Warwick New York?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (6.3 km), World Trade Center Memorial Foundation (6.3 km), and Hamilton Park (3.4 km).
Is Warwick New York accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.