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The Mark

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659 Reviews from our TripAdvisor Community

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Showing 564: English reviews
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 September 2014

The Mark is a glorious hotel, it's design and facilities are wonderful. The details in every aspect of the design are a real delight and reflect the vicinity perfectly. The devil is indeed in the detail as it is a huge shame that the hotel is let down by gross inconsistencies in staff behaviour towards clientele. We were met with... More 

Helpful?
2 Thank TheLondonersVista
Olivier L, General Manager at The Mark, responded to this review

I greatly appreciate you taking the time to provide feedback on your recent stay at The Mark. I’m delighted that you mentioned the exquisiteness of our design details, as our interior designer, Jacques Grange has re-imagined the hotel to be a beacon of high European style combined with modern American conveniences. I am however disappointed that you received an uneven... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 September 2014

I had heard a lot about The Mark from my colleagues and friends in London and it came highly recommended from the London hotel industry. It was definitely on the top of my list. I arrived Friday morning and received a very warm welcome. I was very early and was assured they would call me once my room was ready.... More 

Helpful?
Thank SairaRasheed
Miami, Florida
Level Contributor
50 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 8 September 2014

I spent just one night at the hotel and my experience was awesome, so next time I hope I can stay longer. The hotel is quite small making one feel at home away from home. The bellmen were readily available and ushered us in, and brought our luggage straight up. No fuss during check-in and we were given a late... More 

Helpful?
Thank deboraperez56
milano
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 September 2014 via mobile

I stayed at the mark for 3 nights in August with my wife and kids (9 and 6). I have been at the mark several times and I genuinely believe that it is one of the best choices if you like staying in the upper east side of the city. breakfast is gorgeous (best scones ever and coffee is ok... More 

Helpful?
Thank mario r
Atlanta, Georgia
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 2 September 2014

We just returned from a 5 night - 4 day stay in NYC and chose the Mark mostly based on TA reviews. Here are the Pros: *Location - right next to Central park, Madison and Park Avenue. CP is not even an entire block away. *The value for the room was excellent considering the location and square footage. *Very quiet... More 

Helpful?
2 Thank Kim J
Olivier L, General Manager at The Mark, responded to this review

I greatly appreciate you recommending us to the online travel community. I would also like to thank you for your kind compliments regarding our re-design; I’m delighted that the features and amenities found in our guest rooms exceeded your expectations. I completely agree with you that our location offers a quieter, and more private alternative to many of the other... More 

London
Level Contributor
65 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 1 September 2014 via mobile

This is a beautiful hotel which oozes quality and attention to detail. The rooms are comfortable and superbly fitted out and we loved our 3 nights here exploring New York. It is a 15 minute taxi ride to downtown however we felt we had escaped to a calm oasis when we returned.

Helpful?
Thank ServicemattersLondon
Virginia
Level Contributor
88 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 1 September 2014

My wife and I celebrated her birthday one weekend in June. We had a very nice room with a view. The hotel is on a quiet street just a block from Central Park. We found the desk staff to be very friendly and efficient. We worked with the concierge staff prior to our arrival to secure restaurant reservations and in... More 

Helpful?
Thank Bill H
Olivier L, General Manager at The Mark, responded to this review

It sounds like you and your wife had a wonderful time celebrating her birthday in New York! I am delighted that you chose to stay at The Mark for this special occasion, and appreciate your comments regarding our accommodations and the overall character of our staff. I am however disappointed that your experience with our restaurant was not as satisfying.... More 

Karachi, Pakistan
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 31 August 2014

This is a lovely hotel and I'm so glad I decided to try it out. We requested an early check in as our flight got in at 9 am. They arranged it without any fuss at all! I loved that. The rooms are so tastefully done up. Large bathrooms with marble flooring, and spacious rooms with very comfy beds. The... More 

Helpful?
Thank 111Mad
Olivier L, General Manager at The Mark, responded to this review

I am also glad that you decided to try The Mark for the first time, and must say how pleased I am to read your feedback. I’m delighted that we were able to accommodate your early arrival so that you could relax immediately upon your check-in. It is great to hear that you experienced a wonderful brunch in our restaurant... More 

London
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 27 August 2014 via mobile

We stayed here for 5 days. It's not as expensive as the The Surry or Carlyle but certainly the same standard and location. It's very new, modern and trendy and very clean. Room size was excellent, we stayed in room 701 which was a courtyard room which I believe are slightly larger but lack a view. Staff are very friendly... More 

Helpful?
Thank Keogh71
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 August 2014

I was very happy staying in this lovely hotel in a great location. The rooms are large and very comfortable. I travel a lot and this hotel had more drawer and closet space than most of the other hotels I have stayed in. The service is impeccable and the hotel is very lovely. Beautiful furnishings and very clean. Jean Georges... More 

Helpful?
2 Thank Bonniesuep

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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Mark is housed, as it has always been, in the beautiful, 1927 landmark building at the corner of 77th Street and Madison Avenue. But, inside, the Mark has been completely reimagined, and given new life and identity for the 21st century. Newly reborn, The Mark combines old-world comfort, avant-garde design, up-to-the-minute technology and an unprecedented level of personal service to create the finest five-star hotel of the 21st century. Drawing on the expertise of an extraordinary group of talent – foremost, among them, the designer Jacques Grange, Chef Jean-Georges Vongerichten, hair stylist Frederic Fekkai and the hotel general manager Olivier Lordonnois – The Mark Hotel is now a beacon of high French style, and modern American technology and comfort. The delights of The Mark are both bold and discreet. The graphic lobby is colorful and convivial, situated with unique objects d’art that surprise and intrigue. Studded in one of New York's most exclusive neighborhoods, The Mark is surrounded by the world's premier museums, shops, restaurants and the splendor of Central Park. The Mark not only surrounds you in luxury and style, it places you at the epicenter of Manhattan’s social and cultural riches. The Mark Restaurant by Jean-Georges, set within The Mark Hotel has received a Wine Spectator Award of Excellence by Wine Spectator in 2012. ... more   less 

Additional Information about The Mark

Address: Madison Avenue at 77th Street, 25 East 77th Street, New York City, NY 10078
Region: United States > New York > New York City > Upper East Side , Manhattan
Price Range: €392 - €1,028 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Mark 5*
Number of rooms: 152
Reservation Options:
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Also Known As:
The Mark Hotel New York City
Mark New York City
Mark Hotel New York City
Hotel Style:
#3 Business Hotel in New York City
#24 Romantic Hotel in New York City
#26 Luxury Hotel in New York City
#31 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Mark staff and other travellers.
5 questions
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Questions? Get answers from The Mark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower levels Madison Avenue facing rooms are noisy. Try the courtyard facing rooms or upper floors.”
 of 5 bubbles War-chique, 9 Nov 2016 | Read review
“Ask for a room on a high floor to avoid street noise (similar to all NYC hotels).”
 of 5 bubbles jacquelineh94, 30 Oct 2016 | Read review
“Go for a room overlooking the courtyard - they are much quieter”
 of 5 bubbles l4wsr, 18 Oct 2016 | Read review
“The two bathroom suite is very nice”
 of 5 bubbles Mpowell737, 11 Oct 2016 | Read review
“Best design and service”
 of 5 bubbles 453olivial, 23 Sep 2016 | Read review
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