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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
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What you can expect during your stay
- Hand sanitizer available to guests & staff
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#35 of 514 hotels in New York City
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
Arlo NoMad offers guests the opportunity to create their own experiences in a new revival neighborhood, centrally located in NoMad, Flatiron, Herald Square, Koreatown, and the Empire State Building. Visitors will enjoy nearby Macy's, Madison Square Garden and the busy shopping district of Herald's Square. Arlo features 248 rooms, a full-service restaurant, two bars, and a popular rooftop with stunning views of the Empire State Building.
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Room & Suite (642)642
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness classes
Bar / lounge
Bicycle rental
Taxi service
Business Centre with Internet Access
Meeting rooms
Paid private parking on-site
Wifi
Coffee shop
Restaurant
Breakfast available
Snack bar
Rooftop bar
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Trendy
Languages Spoken
English, French, Spanish
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
550Restaurantswithin 0.5 km
108Attractionswithin 0.5 km
Contact
11 E 31st St, New York City, NY 10016-6701
Getting there
33rd StNew York City Subway4 min
28th StNew York City Subway5 min
Nearby restaurants
Spice Symphony
204 reviews5 minIndian
Bagels & Schmear
229 reviews5 minAmerican
Royal 35 Steakhouse
521 reviews5 minAmerican
Izakaya MEW
1,053 reviews6 minJapanese
See all nearby restaurantsNearby attractions
Manhattan Skyline
21,258 reviews4 minPoints of Interest & Landmarks
Empire State Building
91,553 reviews4 minArchitectural Buildings
The Magician at the NoMad Hotel
284 reviews4 minTheatre & Performances
Escape Room Madness (5th Floor)
187 reviews4 minEscape Games
See all nearby attractions1674Reviews110Q+A100Room tips
Reviews
Traveller rating
- 1,199
- 317
- 100
- 37
- 21
Time of year
Traveller type
Language
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Selected filters
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- English
Popular mentions
The Manger Mark and Staff could not have been more helpful. From quick check ins and outs to restaurant recommendations my stay was exceptional. The rooms have amazing views of the city and is centrally located in the city.
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Date of stay: April 2021Trip type: Travelled on business
Helpful
Response from Mark Butler, General Manager at Arlo NoMad
Responded 2 days ago
Thank you for taking the time to write a review of your stay at Arlo Nomad. Really happy to see you had such a nice stay with us. We offer friendly and efficient service, wonderful views of New York and a central location to explore Madison Square Park, Union Square or Herald Square, with Koreatown and 3rd Avenue with lots of restaurants and bars. Thank you for being our guest and we hope to welcome you again soon. Best wishes, Mark Butler General Manager Arlo Nomad
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Hotel's Favourite
Stayed one night at the Arlo NoMad this passed weekend for my birthday. Upon arriving, there was a personalized note waiting for me in the room along with chocolate macaroons as a birthday surprise from the front desk. Check in was SO seamless and quick that I went to the bathroom to pee very fast, and by the time I came out my partner already had finished parking the car, checked in, left the deposit, and received our room key!! I could not believe it. I actually even left my Iphone charger in the room upon checking out, and called later on. The front desk staff had retrieved it and allowed me to pick up. Our room had an amazing view of the empire state building, and the door had the clean seal to prove no one had been in the room since it had been sanitized. The room also had a steamer to steam my dress for the night!! Social distancing was prevalent especially with the three separate elevators and mandatory room key scanning to get to your floor. 10/10 -- Also the manager Mr. Aviles is astonishing and held up the utmost levels of hospitality!!…
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Date of stay: March 2021
Rooms
Location
Service
Room Tip: Top Floor, corner rooms are always my go to.
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3 Helpful votes
Helpful
Response from Mark Butler, General Manager at Arlo NoMad
Responded 31 Mar 2021
Dear Sabrina, Thank you for taking the time to write a review of Arlo Nomad. Really happy to see you had such a nice stay with us and I hope you had a memorable birthday. We try our best to mark occasions when we can and really enjoy speaking with and interacting with our guests. We have some fantastic views from our Sky Rooms, including rooms with floor to ceiling windows. We take our Covid protocols very seriously and glad to see that you could feel that. I am also very glad to see that you met Miguel and that he stood out to you. He is very friendly and quick with a joke and I look forward you to you visiting again soon and meeting the rest of the team. Thank you for being our guest. Best wishes, Mark Butler General Manager Arlo Nomad
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The rooms are small but modern, nice, and unique. The hotel is an excellent location with plenty of restaurants close by. Additionally, the staff were incredible. Big shout out to Mark Butler, the general manager, for taking care of our group.
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Date of stay: April 2021Trip type: Travelled on business
Value
Cleanliness
Service
Room Tip: Higher floors are quieter and have great views
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Helpful
Response from Mark Butler, General Manager at Arlo NoMad
Responded 2 days ago
Thank you for taking the time to write a review of your stay at Arlo Nomad. So happy to see you had such a nice stay with us. Our hotel is located right in the shadow of the Empire State Building, surrounded by lots of fun bars and restaurants, and we have a welcoming and friendly team. Thank you for being our guest and we will forward to welcoming you again soon. Best wishes, Mark Butler General Manager Arlo Nomad
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I absolutely loved my time at the Arlo! The hotel has a great on trend vibe and at a reasonable price, you cant beat it!! The rooftop has the best views. The empire state building is right there and you really feel like you're in the heart of NYC. The drinks are amazing and the staff is great too. Mike F was super helpful with recommendations and I am so happy we went to the rooftop. Great spot for pictures too!!
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Date of stay: April 2021
Location
Cleanliness
Service
Helpful
Response from Mark Butler, General Manager at Arlo NoMad
Responded 6 days ago
Thank you for taking the time to leave a review of your time at Arlo Nomad. Really happy to see you had a nice time with us. Mike is one of the fantastic team members we have working at our hotel who are genuine, kind and welcoming. The view from 31st Floor, in the shadow of the Empire State Building, cant be beat and so glad that you had such a nice time. We look forward to welcoming you again soon. Best wishes, Mark Butler General Manager Arlo Nomad
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After a 14 hour flight and short walk from Penn Station, I was so happy to arrive at the Arlo Nomad. Staff, especially Paola and Rachel were so understanding, helpful and efficient. Rooms are small, but nicely designed. Had a fab view of the skyline including Empire State Building. Large gap under the door let all the sound in, so I heard every conversation as guests entered the elevator and housekeeping did their work - and literally hear what they were saying, not a muffled convo. And while it is nice that there is cardkey elevator security, it slows things down, and on weekends the line to get into elevator can be long. And with that wait, no one wants to social distance - just wanna get to the room or to the incredible Roof Lounge. Free Citibikes are a big plus especially on a beautiful NYC spring day. I did have problems with the app recognizing the code and charging me anyway, but Paola was sweet and helped me out. Security guard was super friendly and greeted everyone coming and going. Free coffee in the lobby was nice to grab on the way up to the room where i would sip and stare at the NYC skyline. This is my go-to hotel in NYC if the rates stay reasonable.…
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Date of stay: April 2021
Rooms
Cleanliness
Service
Helpful
Response from Mark Butler, General Manager at Arlo NoMad
Responded 6 days ago
Thank you for taking the time to write a review of your stay at Arlo Nomad. Really glad that you had such a nice stay with us. Paola and Rachel are very friendly and welcoming and I am happy to see they had such an impact on your stay. Thank you too for your observations with the doors and its something that we will review. With the offerings such as Citi Bikes, free coffee and fantastic views of New York, I am hoping that you will return to us soon. Best wishes, Mark Butler General Manager Arlo Nomad
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PRICE RANGE
US$110 - US$416 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkNew York CityNoMad / Midtown
NUMBER OF ROOMS
248
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Claim Your Listing Frequently Asked Questions about Arlo NoMad
Which popular attractions are close to Arlo NoMad?
Nearby attractions include Manhattan Skyline (0.2 km), Empire State Building (0.3 km), and The Magician at the NoMad Hotel (0.3 km).
What are some of the property amenities at Arlo NoMad?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Arlo NoMad?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Arlo NoMad?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Arlo NoMad?
Yes, paid private parking on-site, street parking, and valet parking are available to guests.
What are some restaurants close to Arlo NoMad?
Conveniently located restaurants include Spice Symphony, Bagels & Schmear, and Royal 35 Steakhouse.
Are there opportunities to exercise at Arlo NoMad?
Yes, guests have access to fitness classes during their stay.
Are any cleaning services offered at Arlo NoMad?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Arlo NoMad?
The staff speaks multiple languages, including English, Spanish, and French.
Are there any historical sites close to Arlo NoMad?
Many travellers enjoy visiting The National 9/11 Memorial & Museum (4.5 km), World Trade Center Memorial Foundation (4.5 km), and Hamilton Park (3.8 km).
Is Arlo NoMad accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.