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Wyndham Garden Manhattan Chelsea West

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Wyndham Garden Manhattan Chelsea West
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2,093 Reviews from our TripAdvisor Community

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Showing 1,927: English reviews
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Reviewed 4 days ago NEWvia mobile

We went to see the Macy's Thanksgiving Parade and take my son for some general sightseeing. We had a two-queen room, and had asked for a second, adjoining room; I'm not sure that the hotel even has adjoining rooms. The rooms are extremely small by common standards, maybe a tad small of average by manhattan standards. The beds were comfortable,...

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Helpful?
Thank Jason L
New York
HOTEL’S FAVOURITE REVIEW
Reviewed 21 September 2016

I read reviews on line and didn't know what to expect. Don't know where these people stayed but the Wyndham I stayed at was under construction and still maintained the best service. We stayed in room1501 and never waited longer then 3mimutes for the elevator. When taking a shower I just turned on water and waited about a minuted before...

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Helpful?
1Thank sue39
About Hotel's Favourite Review
KevinFGM, General Manager at Wyndham Garden Manhattan Chelsea West, responded to this review

Sue39, Thanks so much for giving us a chance. We are so glad that you had a great time with us. Our renovation is going to enhance our product even more but our service will remain upscale. Thanks again.

Berkeley, California
Reviewed 1 week ago

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank jasperfredrik
Jonathan S, Public Relations Manager at Wyndham Garden Manhattan Chelsea West, responded to this review

New York City, New York
Reviewed 2 weeks ago

This place used to be alright, I've stayed at it a lot and it was a solid "ok, not amazing, clean" hotel in a good location. But they recently remodeled and and rebranded as the "'Hotel Henri" and it seems like they also remodeled the quality of the whole experience downwards. -The new shower doors leak, so there was always...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank 967j123
Jonathan S, Public Relations Manager at Wyndham Garden Manhattan Chelsea West, responded to this review

Thank you for staying with us. We apologize that you were not pleased with the new renovation of the hotel. I have shared with the team your great comments regarding the staff. Jonathan

Reviewed 22 March 2017 via mobile

We arrived at a transitional time for the hotel (some renovations) which was inevitably evident in some areas....but that didn't affect the welcoming atmosphere - even the workmen were pleasant and always smiling. The location was second to none... a 1 min walk to the 'flatiron', a few blocks from the Empire State Building and Times Square. A $20 taxi...

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Helpful?
1Thank Phil K
Jonathan S, Public Relations Manager at Wyndham Garden Manhattan Chelsea West, responded to this review

Thank you for staying with us and for the great review. As you are mentioning, the hotel has been entirely renovated.

Reviewed 20 March 2017

The hotel was great, front desk and employees in the bar were great. My only complaint was the elevator still had plastic on the floors and the rugs in the halls could use some serious vacuuming. My room was immaculate though and very comfortable bed. Another small inconvenience was the shower took almost 30 minutes to get warm.

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1Thank Kayleen M
Jonathan S, Public Relations Manager at Wyndham Garden Manhattan Chelsea West, responded to this review

Dear Kayleen, Thank you so much for the positive feedback and the comprehensive review of your stay. We sincerely do apologize for the state of the elevators as we are still using one of them to complete the room renovation this week. As you mentioned, the guest rooms and beds are all new! Jonathan S

Reviewed 28 February 2017 via mobile

Nice hotel, lobby Clean, and well maintained I am big on guest services front desk delievered well. The Beds were comfortable. The room was good I enjoyed this hotel stay. A little expensive but overall good stay

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1Thank Xaimara L
Jonathan S, Public Relations Manager at Wyndham Garden Manhattan Chelsea West, responded to this review

Thank you for sharing your feedback. We just completed the renovation of the Hotel Henri and remodeled all the rooms (with new beds) and the lobby. Jonathan

Reviewed 23 January 2017

In the heart of Chelsea, walking distance to the Flatiron Building, close to several subway stops. Clean but really small rooms. Breakfast is served in a Deli across the street. (Café / restaurant was closed during my last stay). Condition of the rooms is ok but has seen a few years without any work...

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1Thank OnTheWay888
Jonathan S, Public Relations Manager at Wyndham Garden Manhattan Chelsea West, responded to this review

Thank you for sharing your feedback. As of March 2017, the is entirely redone (Lobby, guest rooms, restaurant for breakfast, lunch and dinner) and we reopened as Hotel Henri. Jonathan

Reviewed 17 January 2017 via mobile

We stayed in this hotel in December and had a quite pleasant experience. The room was nicely renovated, very clean, and quiet. We were on the 7th floor and rarely heard street noises nor did we hear other guests. The hotel has a small bar on the first floor. Subway stops, restaurants, grocery, shopping is all within a block or...

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Thank michelley791
Jonathan S, Public Relations Manager at Wyndham Garden Manhattan Chelsea West, responded to this review

Dear Michelle, Thank you for sharing your review of the Hotel Henri. We just renovated the hotel with fresh rooms and a new lobby! We also opened Shay & Ivy, our new restaurant, bar and lounge venue. Jonathan

Los Angeles, California
Reviewed 17 January 2017

We stayed here over NYE weekend 2016. The construction outside wasn't disruptive. The Lobby is small, but has a nice coffee stand and restaurant - though they're a block from EATALY. We had some issues with the room comfort and service, but the GM went out of his way to make sure we were satisfied. If you're looking for a...

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Helpful?
Thank glugginmarx
Jonathan S, Public Relations Manager at Wyndham Garden Manhattan Chelsea West, responded to this review

Thank you for kind review. We sincerely do apologize for the construction work; it is finally completed! Jonathan

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Staying in Flatiron District

Neighbourhood Profile
Flatiron District
Offering many of city’s best restaurants and shops set amid classic New York architecture, the Flatiron District is no longer under the tourist radar. At 23rd Street is the famous triangular Flatiron Building, which makes a good picture no matter what angle you photograph it from. Be sure to look up at the elegant architecture as you stroll the streets- much of this neighborhood is part of a historic district that was home to many of the city’s most famous department stores at the turn of the century. At the northern end of the neighbourhood, Madison Square Park is best known for being the home of a famous burger shack, but it can also be a quiet refuge to spend an afternoon, and it frequently hosts interesting public art exhibits. In the lower part of the Flatiron District you'll find Union Square, a bustling crossroads at all times of day and night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Free Wifi. Wyndham Garden Chelsea is located in Chelsea/Flatiron District. Chelsea is filled with chic art galleries, bars & clubs, world-famous restaurants, shopping and more. Guests are within walking distance to world-famous Manhattan attractions such as Madison Square Garden, Times Square, Macy's/Herald Square, Empire State Building, Union Square and NYU. The hotel is one block from New York City's subway system. The surrounding neighborhoods include Greenwich Village, Midtown and Gramercy.All rooms are smoke-free and include; MP3 & iPod connections, flat panel televisions, cordless phones, Wolfgang Puck in-room coffee and Herman Miler ergonomic desk chairs. Additionally, the hotel offers complimentary WiFi. ... more   less 

Additional Information about Wyndham Garden Manhattan Chelsea West

Address: 37 W 24th St, New York City, NY 10010-3208 (Formerly Wyndham Garden Manhattan Chelsea West)
Region: United States > New York > New York City > Flatiron District , Manhattan
Price Range: €196 - €397 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden Manhattan Chelsea West 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Wyndham New York City
Hotel Style:
#112 Business Hotel in New York City
#134 Family Hotel in New York City
#162 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden Manhattan Chelsea West staff and other travellers.
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Questions? Get answers from Wyndham Garden Manhattan Chelsea West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher floors are less exposed to the thumping club music that goes on until 4am.”
404ambert, 6 Dec 2016 | Read review
“Try another hotel is the only tip I can give”
vincentg439, 25 Sep 2016 | Read review
“we stayed on 15 floor was very quiet.”
sue39, 21 Sep 2016 | Read review
“Stay Elsewhere”
908evam, 6 Sep 2016 | Read review
“Avoid accessible rooms with no desk and sitting chair”
  • Hotel
  • Carpet in both rooms I stayed was in need of replacement
  • Stains and hair on bed sheet
travelwiz13, 23 Aug 2016 | Read review
5 of 5