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Candlewood Suites New York City Times Square

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Candlewood Suites New York City Times Square
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1,791 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites New York City Times Square
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Showing 1,269: English reviews
Dallas, Texas
Reviewed 20 December 2012

Maybe I am being picky but to call a small room with a queen sized bed (no room for a couch, just a chair) and a tiny kitchen area just inside the front door a suite seems to be taking great liberties with that term. That being said, it is well-located for site-seeing on a rather dirty but gentrifying 39th...

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Thank Dallas David
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Happy Holidays! Thank you for sharing your feedback with us we truly appreciate you taking the time to inform our trip advisor community. Our location is ideal for sightseeing and close to many attractions nearby. We are within walking distance to the center of Times Square but not right in the middle which makes it nice to be away from...

Harrisonburg, Virginia, United States
Reviewed 19 December 2012

For my three-week business visit this place was just right: excellent location, clean, comfortable in every way (bath, bed, kitchenette, desk, recliner, ample closet space). A solid Wi-Fi (or wired, if you prefer) connection (free), printers in the lobby and even fax service is available. Even if you don't care about these amenities, any hotel that provides them free of...

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Helpful?
Thank Phil E
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the big City! Thanks for sharing your experience with us; we truly appreciate you taking the time to provide us with your feedback. We are consistently working on improving our services and amenities. We are glad you enjoyed a good night rest and look forward to your next trip to the city. Thank you for your patronage and...

Reviewed 17 December 2012

Excellent location, cleanliness and helpful staff. Very comfy beds, very good value. Fridge a bit noisy just a shame towels were so hard and rough. We wcouldn't hesitate booking to stay at this hotel again.

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Helpful?
Thank VGuildford0601
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Candlewood family, Thank you so much for taking the time to share your experience with our traveler community. We are glad to see you enjoyed your stay with us and our beds were comfortable. After a long day of exploring there is nothing better than a nice long nap. I do apologize if you encountered any shortcomings...

London, United Kingdom
Reviewed 17 December 2012

I booked this place for a month, these are simple apartments, clean and a generous size for the city but I was surprised how much hidden tax and service there was and decided to check out after a week as I could stay in a nearby 5 star hotel for less. The hotel took the money off the credit card...

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Thank SituationNormal
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings form NYC, Thank you for taking the time to share your concerns with us. I am truly sorry you have not been able to contact our accounting department to provide you with an invoice for your expenses. At the Candlewood Suites in Times Square we charge an 8.875% State tax, 5.875% City Tax and a $3.50 (Nightly) Bed/ Occupancy...

Chicago, Illinois
Reviewed 16 December 2012

The Candlewood Suites sits 2 blocks Southwest of America's most visited tourist attraction, Times Square, NYC. The hotel is sandwiched between two other budget hotels on a relatively quiet street, between noisy 8th avenue, and less noisy 9th avenue. Walking distance to Port Authority bus terminal is less than 5 minutes and Penn Station 10 minutes. It should take less...

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1Thank xeraluji
victoria d, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Hello and greetings from the Big Apple! Thank you for leaving us a comment about your stay on Tripadvisor.com. It is a pleasure to hear that you would recommend our property to others. It is also great to hear that you were able to take advantage of our in room amenities. We hope to see you at our property again...

Clifton Park, New York
Reviewed 13 December 2012

Very well run and consistent hotel which is very important when you travel a lot. I was combining a business trip with pleasure and invited my Aunt along for a trip to Rockefeller Ctr etc. She is in a wheel-chair and I sent a couple special requests in advance. Although they did not respond to the email every request was...

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Thank Brannib
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Hello and thank you for sharing you experience with our readers! I am glad you were able to enjoy your free time in NY, sometimes when you are in the city for business you get caught up in work and don’t have an opportunity to enjoy what NYC has to offer. You were able to find a balance for both....

Leiston, England, United Kingdom
Reviewed 13 December 2012

If you are looking for a clean, comfortable hotel, near to Times Square with everything you could possibly need---this is the place for you. It is everything it says in the adverts and more. TV, DVD player, Free Wifi, fridge/freezer, microwave, iron and board, plenty of towels, kitchen utensils, alarm clock,hairdryer plus more. They even supplied scales for luggage. We...

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Thank Patsy S
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the city that never sleeps! We are so happy you enjoyed your stay with us and took advantage of all the amenities we offer. Thank you for recommending our property to our traveler community and we look forward to your next trip to the city. Don’t forget to contact in advance on your, we will surely have a...

Reviewed 10 December 2012

We stayed overnight at the Candlewood Suites in early December for a late night event. Its convenient to the Port Authority Garage where we prefer to park when we drive into the city. Overall the rooms are nothing out of the ordinary but how much time will you spend in the room when you have Manhattan right outside ? The...

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Thank broadband000
victoria d, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Hello and thank you for leaving us a review on Tripadvisor.com. We are pleased to hear you enjoyed your stay with us. It is also great to hear that our staff was able to leave a lasting impression on you. We hope to see you back at our property in the future.

New York City, New York
Reviewed 9 December 2012

My boyfriend and i stayed here for a week in back in september and it was great. The room was nice and the staff was friendly. It was also so close to everything in walking distances. Will be returning soon

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Thank Linda V
victoria d, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Big Apple! Thank you so much for leaving us a review on Tripadvisor.com. We are so pleased to hear that you enjoyed your stay with us and are looked to return. We hope to see you soon! Until then happy travels.

Perth, Australia
Reviewed 5 December 2012

We booked for four nights for the end of October 12 but Hurricane Sandy meant that getting into NY was impossible for the first two days. We had previously emailed the hotel that we would be late but wanted to keep the remainder of our reservation, and received emailed confirmation that we would not be charged a cancellation fee. On...

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2Thank cjmjmc
MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from NYC, Thank you for taking the opportunity to share your concerns with us. I greatly apologize if you have been trying to contact us without any success. I would be more than happy to assist you in finding a resolution to the charges in question. Please contact me directly at monica.narvaez@hhmlp.com. I look forward to speaking with you...

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Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the new, all suites Candlewood Suites Hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center,Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. ... more   less 

Additional Information about Candlewood Suites New York City Times Square

Address: 339 W. 39th Street, New York City, NY 10018
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: €119 - €358 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Candlewood Suites New York City Times Square 3*
Number of rooms: 188
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Also Known As:
Candlewood Suites New York City Times Square Hotel New York City
Hotel Style:
#42 Best Value Hotel in New York City
#112 Family Hotel in New York City
#122 Romantic Hotel in New York City
#170 Business Hotel in New York City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“We liked upper floor. View did not matter, we were not there much.”
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“Ask for high floor.”
 of 5 bubbles Ruedinho, 24 Dec 2016 | Read review
“keep windows shut at all times. fridge in room which was very loud so kept me awake.”
 of 5 bubbles sargill, 8 Nov 2016 | Read review
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