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    Candlewood Suites New York City Times Square

    339 W. 39th Street, New York City, NY 10018-1401
    011 353 1800 937 225
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    4/12/2017 5/12/2017
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     6 people are viewing this hotel
    US$402
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    Traveller (536)
    Room & Suite (341)
    Dining (15)
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    Overview
    • Excellent46%
    • Very good41%
    • Average9%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “free laundry” (39 reviews)
    “times square” (317 reviews)
    Free Wifi
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Fitness centre
    Kitchenette
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Laundry Service
    Housekeeping
    Self-Serve Laundry
    3.0 Star Hotel
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    Rooms
    4 Dec5 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,885)
    There are newer reviews for Candlewood Suites New York City Times Square
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    771 - 775 of 1,316 reviews

    Reviewed 14 March 2013

    I recently went to New York for the first time and got lucky to have selected Candlewood Suites Times Square as my home for five nights. The kindness of its personnel was the first thing that caught my attention. Excellent customer service (Bilingual, eng/spa) at...More

    1  Thank Juan C
    Response from MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times SquareResponded 18 March 2013

    Greetings from the big city, Thank you for your wonderful review, we are extremely pleased to hear all of your in room accommodations gave you the freedom to feel at home. The hospitality our staff offers is the genuine care we want our guest to...More

    Reviewed 12 March 2013

    Monica at the front desk has terrific customer service skills! She is able to balance chaos at the front desk with flair and grace ... and make every person feel as though THEY are the only ones who matter! I saw her handle an incoming...More

    Thank Zinni49
    Response from MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times SquareResponded 13 March 2013

    Greetings from the Candlewood Family, Thank you for taking the time to share your experience with us. We appreciate your feedback and are sincerely humbled by your kind words. I am glad I was able to impact your stay in a positive way by demonstrating...More

    Reviewed 11 March 2013

    I took my husband for his first stay in Manhattan, and I have to say, it could not have been better! We arrived early (around noon on Saturday) and the front desk checked in our luggage with a claims ticket -- fantastic! There was a...More

    Thank mimikins
    Response from MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times SquareResponded 13 March 2013

    Greetings from NYC, We are so delighted to hear your experience at our property was a breath of fresh air in comparison to your previous hotel experiences. I am glad we were able to reflect how important our guests are to us by the level...More

    Reviewed 11 March 2013

    arrived at this hotel at 10am after a cruise for honeymoon, for 3 nights. the staff were excellent and very helpfull and stored our luggage untill our room was ready which enabled us to enjoy our day. the hotel was in an excellent location. good...More

    Thank graham b
    Response from Teresa V, Front Office Manager at Candlewood Suites New York City Times SquareResponded 11 March 2013

    Thank you for your great feed back on Trip advisor. We appreciate your great comments and we are glad to hear that you enjoyed your stay. We hope to see you back soon!

    Reviewed 9 March 2013

    have just returned from a 5 night stay at the candlewood suites and couldn't have asked for a better sightseeing base.on arrival check in was painless and waited about 30 mins for room but this is due to a great check out time of 12...More

    Thank Alan187053
    Response from Teresa V, Front Office Manager at Candlewood Suites New York City Times SquareResponded 11 March 2013

    Thank you for your feed back. We appreciate that you took the time to leave us a comment about your stay. We are happy to hear that you enjoyed your room and all the amenities we offer. We hope to see you back in the...More

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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$131 - US$407 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #109 Family Hotel in New York City
    • #119 Romantic Hotel in New York City
    • #165 Business Hotel in New York City
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 188
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Hotels.com, IHG, Booking.com, Hotwire, TripOnline SA, Cheap Tickets, HotelsforEveryone, HotelQuickly, getaroom.com and Cancelon so you can book your Candlewood Suites New York City Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • New York City >
    • Midtown / Hell's Kitchen / Manhattan
    • Also Known As
    • Candlewood Suites New York City Times Square Hotel New York City
    Add Photo Photos
    Traveller (536)
    Room & Suite (341)
    Dining (15)
    Hotel & Grounds (296)
    Bathroom (38)
    Business Centre & Event Rooms (3)
    Nearby
    Midtown
    This is the iconic New York that so many visitors
    imagine before they visit—spectacular skyscrapers like
    the Chrysler Building and Empire State Building,
    iconic public buildings like Grand Central Terminal
    and the New York Public Library, and the non-stop
    hustle and bustle of the city streets. Fifth Avenue is
    a shopper's heaven where you can find every kind of
    store imaginable, with fashion brands ranging from the
    ...More
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    Ask a question
    Questions & Answers
    LolaCayman
    10 August 2017|
    AnswerShow all 3 answers
    Response from RaeP617 | Reviewed this property |
    Yes it is! This hotel is filthy, they do not consistently change the bed sheets!!! I know this as a fact because my bed had blood stained pillow....ugh!!!! Every time I think of it I am nauseated!!! They must have bed bugs... More
    1
    Vote
    Samantha A
    6 April 2017|
    Answer
    Response from NRRobinson |
    Non. It's a 100% smoke free hotel.
    0
    Votes
    Room Tips
    "Ask for a high floor"
    Read review
    "They are all horrible and over priced"
    Read review
    "Any room is good."
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    "Floors 18 and above have views. :)"
    Read review
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