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Candlewood Suites New York City Times Square

1,910 reviews
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Traveller (540)
Room & Suite (379)
Dining (15)
Overview
  • Excellent46%
  • Very good41%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“free laundry”(40 reviews)
“times square”(322 reviews)
“port authority”(74 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Multilingual Staff
3.0 Star Hotel
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4 Mar5 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,910)Write a Review
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All reviewsfree laundrytimes squareport authorityfull size refrigeratornew yorkfridge freezeran extended staylaundry roomsmall kitchenfresh towelspenn stationcoffee makerfew blocksthe empire state buildingqueen bedwould definitely stay here againaround the corner
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671 - 675 of 1,334 reviews
Reviewed 10 August 2013

The location is perfect and near the Times Square. It's very convenient ! It's very quite and simple. It is close to many services and it has services. The staff is really friendly and it's worth a second visit ! I recommend everyone to come...More

2  Thank Gaida A
Response from Teresa V, Front Office Manager at Candlewood Suites New York City Times SquareResponded 18 August 2013

Hi from NYC! Thank you for your awesome feedback! We are so glad to here you found our location convenient. We hope that we can host your accommodation again in the future!

Reviewed 10 August 2013

Candle wood suits is a very good hotel located close to Times square , Empire state Bldg. , Macy's ( Shopping ) and sub ways and hop on hop off tourist buses start close by . Candle wood offered us a room similar to a...More

Thank AjWorld
Response from Teresa V, Front Office Manager at Candlewood Suites New York City Times SquareResponded 18 August 2013

Greetings! We appreciate you taking the time to leave us your feedback. We are delighted to know that you found our hotel to be good. We would love to have you back with us in the future and we hope to see you again in...More

Reviewed 9 August 2013

Truth in advertising, please!!! This hotel is NOT in Times Square as its name indicates. It's in the GARMENT DISTRICT as suggested by the fabric shops lining the street. Is it walkable to Times Square? Sure, as another reviewer suggested, if you're accustomed to walking...More

3  Thank TaleofTwoCities
Response from Teresa V, Front Office Manager at Candlewood Suites New York City Times SquareResponded 18 August 2013

Greetings from the Candlewood Family! Thank you for your honest feedback on Trip Advisor. We apologize your stay with us was not the best as we continuously strive to meet all of our guests expectations and needs. We will definitely address all of your concerns...More

Reviewed 9 August 2013

I stayed in this hotel from aug.2-6. It was one block from times square and right in the Hell's kitchen area of NYC. There is great shopping, restaurants, and the Hell's Kitchen flea mkt. in walking distance. Great staff and clean room.

Thank happytraveller305
Response from Teresa V, Front Office Manager at Candlewood Suites New York City Times SquareResponded 18 August 2013

Greetings from the Big Apple! Thank you for your great feedback. We are so happy to hear you found a great shopping experience in the area. We hope to see you back soon!!

Reviewed 7 August 2013

Booked into Candlewood on my way upstate to Rhinebeck. Given the location I was pleasantly surprised how quiet the room was, in terms of location it was top value as it is only a short walk to any of the attractions. The staff were very...More

Thank Ron D
Response from Teresa V, Front Office Manager at Candlewood Suites New York City Times SquareResponded 18 August 2013

Greetings from the Big Apple!! Thank you for your awesome review. We are delighted to hear that your found your stay accommodating and are so glad that your were able to get a good nights rest. We would love to have you back and we...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$122 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#118 Romantic Hotel in New York City
#164 Business Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$122 - US$377 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#118 Romantic Hotel in New York City
#164 Business Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (540)
Room & Suite (379)
Dining (15)
Amenities (18)
Business Centre & Event Rooms (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
LolaCayman
10 August 2017|
AnswerShow all 3 answers
Response from RaeP617 | Reviewed this property |
Yes it is! This hotel is filthy, they do not consistently change the bed sheets!!! I know this as a fact because my bed had blood stained pillow....ugh!!!! Every time I think of it I am nauseated!!! They must have bed bugs... More
1
Vote
Samantha A
6 April 2017|
Answer
Response from NRRobinson |
Non. It's a 100% smoke free hotel.
0
Votes
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12345625
Room Tips
"Construction on the other side of the street started early during the week."
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"Higher up the better and to the rear less noise"
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"The hotel is in the middle of Manhattan. You have a very short distance to Rockefeller Building, Empire State..."
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"Ask for a high floor"
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