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Candlewood Suites New York City Times Square

1,910 reviews
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Traveller (540)
Room & Suite (379)
Dining (15)
Overview
  • Excellent46%
  • Very good41%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“free laundry”(40 reviews)
“times square”(322 reviews)
“port authority”(74 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Multilingual Staff
3.0 Star Hotel
All hotel details
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Reviews (1,910)Write a Review
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Show reviews that mention
All reviewsfree laundrytimes squareport authorityfull size refrigeratornew yorkfridge freezeran extended staylaundry roomsmall kitchenfresh towelspenn stationcoffee makerfew blocksthe empire state buildingqueen bedwould definitely stay here againaround the corner
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1 - 5 of 1,334 reviews
Reviewed 1 week ago via mobile

Just back from 4 nights stay at the candlewood suite studios. This was my 3 rd trip to new york and i was bringimg my mum along so needed something close to everything. This hotel exceeded both our expectations. From the moment we arrived we...More

Thank Rachel L
Hotel's Favourite
Reviewed 4 weeks ago

I stayed in a 1 bed studio for 4 nights. The room was clean, comfy bed, and the kitchen was fully quipped to make my own meals, as downtown Manhattan is not cheap to eat! There are several grocery stores incl. Wholefoods near by for...More

Thank Gregory X
Response from Tyler S, other at Candlewood Suites New York City Times SquareResponded 4 weeks ago

Thank you for your review! We look foward to having you stay with us again!

Reviewed 2 weeks ago via mobile

I stayed here for a trade show January 5-10th which just happened to be during the awful cold snap. Upon check in, Jobie (sp?) was so kind and helpful. I had packages delivered in advance and since no bell man was available at that time,...More

1  Thank Breebarb1
Reviewed 3 weeks ago

Just the right amount of space to be able to spread out which isn't an easy find in NYC. The kitchenettes were a lifesaver and they were well stocked with equipment and had everything I needed to be able to cook and not eat out...More

Thank L3404XJemilyd
Response from Tyler S, other at Candlewood Suites New York City Times SquareResponded 2 weeks ago

Dear Guest, We appreciate your positive feed back on our hotel. We take pride in providing true hospitality to our guest and helping them by fitting all their needs to make their stay easy as possible. If you plan on coming back to Times Square,...More

Reviewed 3 weeks ago via mobile

I highly recommend this hotel to anyone in the Times Sqare area. The staff are very friendly, especially the Night Auditor. His name is Edward, but he also goes by the name of Junior. He's a really awesome guy!More

1  Thank WN91
Response from Tyler S, other at Candlewood Suites New York City Times SquareResponded 3 weeks ago

Thank you for your generous review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews like this. We will be sure to let Junior know that he made an impact during your stay....More

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123456267
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$122 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#118 Romantic Hotel in New York City
#164 Business Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$122 - US$378 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#118 Romantic Hotel in New York City
#164 Business Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (540)
Room & Suite (379)
Dining (15)
Amenities (18)
Business Centre & Event Rooms (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
LolaCayman
10 August 2017|
AnswerShow all 3 answers
Response from RaeP617 | Reviewed this property |
Yes it is! This hotel is filthy, they do not consistently change the bed sheets!!! I know this as a fact because my bed had blood stained pillow....ugh!!!! Every time I think of it I am nauseated!!! They must have bed bugs... More
1
Vote
Samantha A
6 April 2017|
Answer
Response from NRRobinson |
Non. It's a 100% smoke free hotel.
0
Votes
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12345625
Room Tips
"Construction on the other side of the street started early during the week."
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"Higher up the better and to the rear less noise"
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"The hotel is in the middle of Manhattan. You have a very short distance to Rockefeller Building, Empire State..."
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"Ask for a high floor"
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