Candlewood Suites New York City Times Square

4.0 1,974 reviews

Excellent44%
Very good41%
Average10%
Poor2%
Terrible3%

Travellers talk about

“times square”(323 reviews)
“port authority”(76 reviews)
“full size refrigerator”(24 reviews)

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011 353 1800 937 225

339 W. 39th Street, New York City, NY 10018-1401 See on map

AMENITIES

Free Wifi

Parking

Air Conditioning

Non-Smoking Hotel

Suites

Fitness centre

Kitchenette

3 Star accommodation

All hotel details

Additional information

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Reviews (1,974)

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1 - 5 of 1,375 reviews

KandyK73

Denver, Colorado

367

Reviewed 6 days ago via mobile

Basic functional accommodation in NYC

Needed a hotel with room fridges for family. It took care of our basic needs. During our stay one of the elevators was out of service. This made our poor room location on the 1st floor near the elevators a blessing in disguise, which we...More

Thank KandyK73

Dear KandyK73, Please accept my sincere apologies for the noise level in the lobby - we will seek to address this immediately. We're glad your first floor room was a blessing in disguise and will continue to focus on service moving forward. Thank you for...More

Hotel's Favourite

Mel6047

Newcastle, Australia

3311

Reviewed 9 August 2018 via mobile

Great find!

We stayed here for 5 nights in early August, and honestly cannot fault this place. Our room was spacious, with a full size fridge, microwave, coffee machine etc. The hotel is in a great location, walking distance to Times Square, Empire State, even the Rockefeller...More

2 Thank Mel6047

Dear Mel6047, We LOVE the feedback and recommendation! Thank you for staying with us and sharing your experience with everyone!

Wayne88

Jerusalem

2912

Reviewed 2 weeks ago via mobile

Average stay

One elevator didn’t work for all of my nearly week stay, so wasted s lot of time waiting its arrival. I paid for a “room with a view “. There’s not much of a view, but is on a high floor. No housekeeping or cleaning...More

1 Thank Wayne88

Hello Wayne88, Thank you for your feedback regarding your stay at Candlewood Suites New York City- Times Square, NY and for being an IHG Rewards Club member. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate...More

Jamess1987

London, United Kingdom

85

Reviewed 2 weeks ago via mobile

Poor quality. Avoid breakfast. Needs a lot of work

The building has 6 rooms on a floor and over 25 floors. It had only one lift working for half my stay. Meaning it took fifteen minutes at times to get in or out. Breakfast is an external butler service which is poor 3 choices...More

Thank Jamess1987

Dear Jamess1987, Thank you for choosing Candlewood Suites and sharing your experience so candidly. Please accept my sincere apologies for the delays you experienced while our elevator was under repair. It is now full operational. You will be happy to know the hotel has an...More

Ahg2

Atlanta, Georgia

33586

Reviewed 3 weeks ago via mobile

Needs an upgrade

Check in folks were excellent. Friendly and efficient. View from high floors is great. Room needs upgrading. Just feels old. Forgot to do housekeeping, not a good sign. Elevator, one of two was out and had been for a while. There are too many choices...More

Thank Ahg2

Dear Ahg2, Thank you for your candid review of your recent stay with us - we appreciate that you chose to share what you liked about our hotel as well as the areas we should focus on in order to improve. You will be happy...More

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About

Description

Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the newly renovated, all suites Candlewood Suites hotel at Times Square has the perfect location for extended stay …More business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center, Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. Less

Hotel class

Contact Information

011 353 1800 937 225Call

Visit hotel website

Hotel Amenities

HOTEL FEATURES

Fitness Centre with Gym / Workout Room

Free High Speed Internet (WiFi)

Air Conditioning

Laundry Service

Microwave

Multilingual Staff

Non-Smoking Hotel

Pets Allowed ( Dog / Pet Friendly )

Refrigerator in room

Self-Serve Laundry

Wheelchair Access

Pool

Beachfront

Room Service

Free Parking

Restaurant

Bar/Lounge

Spa

Breakfast included

Awards & Recognition

GreenPartner

Hotel Style

Romantic

,

Business

Room types

Kitchenette, Suites, Non-Smoking Rooms

Hotel class

Awards & Recognition

GreenPartner

Contact Information

011 353 1800 937 225Call

Visit hotel website

Hotel Style

Romantic

,

Business

Room types

Kitchenette, Suites, Non-Smoking Rooms

Number of rooms

188

Price range

US$130 - US$434 (Based on Average Rates for a Standard Room)

Also Known As

Candlewood Suites New York City Times Square Hotel New York City

Location

United States > New York > New York City > Midtown / Hell's Kitchen / Garment District / Manhattan

Hotel class

Awards & Recognition

GreenPartner

Contact Information

011 353 1800 937 225Call

Visit hotel website

Hotel Style

Romantic

,

Business

Room types

Kitchenette, Suites, Non-Smoking Rooms

Number of rooms

188

Price range

US$130 - US$434 (Based on Average Rates for a Standard Room)

Also Known As

Candlewood Suites New York City Times Square Hotel New York City

Location

United States > New York > New York City > Midtown / Hell's Kitchen / Garment District / Manhattan

All photos (743)743

Full view

Traveller (568)

Room & Suite (390)

Dining (15)

Amenities (18)

Business Centre & Event Rooms (2)

Nearby

Midtown

This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the

...More

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Questions & Answers

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LolaCayman

Is this the property that was featured on Inside Edition last week, showing that the sheets are not changed when a new guest checks in?

10 August 2017|

AnswerShow all 3 answers

Yes it is! This hotel is filthy, they do not consistently change the bed sheets!!! I know this as a fact because my bed had blood stained pillow....ugh!!!! Every time I think of it I am nauseated!!! They must have bed bugs... More