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Hampton Inn & Suites Carlsbad

445 reviews
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Traveller (48)
Room & Suite (38)
Dining (7)
Overview
  • Excellent60%
  • Very good26%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“car wash”(24 reviews)
“gas station”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Carlsbad
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (445)Write a Review
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254
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21
10
Show reviews that mention
All reviewscar washchili's restaurantgas stationcookiesroom was cleanenjoyable stayin townnice hotelabove averagefree breakfastplace to stayfamily tripconvenient locationgreat staystaff was very friendly and helpfulfront desk clerkfresh fruit
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81 - 85 of 441 reviews
Reviewed 12 March 2017

As a Diamond member, I stay at a lot of Hampton hotels and this one was pretty much standard. Nothing was particularly excellent and nothing was particularly bad. The rooms were clean, comfortable, and quiet. Breakfast was typical of Hampton Inns. Right off main road;...More

Thank sdavi
Reviewed 6 March 2017 via mobile

Stayed 2 nights. Pros: clean, nice staff, cookies in the late afternoon, stall shower rather than bath shower, good size room Cons: road noise, near a railway track where a train goes by about 2 m, blowing, it's whistle, miserable breakfast

Thank Carmen P
Reviewed 6 March 2017

We stayed at this property in Mid February 2017. Overall OK, but showing some signs of age. It sits back from main street thru town by about 200 yards, and is quiet. In front of it is a car wash, gas station, and Chili's. There...More

Thank A B
Reviewed 2 March 2017

Night clerk was very rude and unprofessional. He did not honor previous Hilton Honors reservation, begrudgingly brought hypoallergenic pillows and did not recommend a local restaurant. He also indicated rate would most likely change overnight and I would have to take it up with Management...More

Review collected in partnership with Hampton
Thank E8682GLdonnac
Response from HamptonCrlsbadNM, General Manager at Hampton Inn & Suites CarlsbadResponded 3 March 2017

Valued Guest, I appreciate you sharing your experience so that we have a opportunity to help coach our team to provide the very best in customer service and hospitality. Here at Hampton Inn & Suites Carlsbad, NM we strive to fulfill the Hampton motto of...More

Reviewed 27 February 2017

The staff was very friendly and helpful. We felt pampered with the great breakfast and refreshments offered. Our room was clean, comfortable, and quite. Slept soundly. We felt very safe. This was a great place to relax after a fun day at Carlsbad Caverns.

Thank Albuquerqueroute66
Response from HamptonCrlsbadNM, General Manager at Hampton Inn & Suites CarlsbadResponded 3 March 2017

Thank you for your thoughtful review. The team at Hampton Inn & Suites, Carlsbad NM takes great pride in our city and our commitment to service and quality at our property. We appreciate you sharing your experience.

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$238 - US$490 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$238 - US$490 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (48)
Room & Suite (38)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
28 August 2016|
AnswerShow all 5 answers
Response from HamptonCrlsbadNM | Property representative |
575-725-5700
0
Votes
232271
19 June 2016|
AnswerShow all 3 answers
Response from HamptonCrlsbadNM | Property representative |
We offer standard in room PTAC units with wall mounted control panels. There is a slight hum as would be expected with any air-conditioning unit
1
Vote
Debrasong
27 January 2015|
AnswerShow all 2 answers
Response from HamptonCrlsbadNM | Property representative |
Please contact our hotel in Carlsbad, NM directly at 575.725.5700 and provide your name as well as the dates you stayed at our hotel so we may better assist you.
0
Votes
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12
Room Tips
"We were in a group of 23 and this hotel worked out very nicely for our group."
Read review
"I would take a room along the back of the hotel, no streets or noise if you really want quiet"
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"Rooms that face the "river" offer a better view."
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"fourth floor had less noise"
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