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Hampton Inn & Suites Carlsbad

445 reviews
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Traveller (48)
Room & Suite (38)
Dining (7)
Overview
  • Excellent60%
  • Very good26%
  • Average8%
  • Poor4%
  • Terrible2%
Travellers talk about
“car wash”(24 reviews)
“gas station”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites Carlsbad
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (445)Write a Review
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254
116
40
21
10
Show reviews that mention
All reviewscar washchili's restaurantgas stationcookiesroom was cleanenjoyable stayin townnice hotelabove averagefree breakfastplace to stayfamily tripconvenient locationgreat staystaff was very friendly and helpfulfront desk clerkfresh fruit
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71 - 75 of 441 reviews
Reviewed 24 March 2017 via mobile

To start with, the toilet was plugged and wouldn't flush from a previous guest, I guess. They inspected it, then spent a long time trying to find a plunger. They could not fix the toilet. The front desk male attendant refused to move us to...More

Thank BeingThereNow
Response from HamptonCrlsbadNM, General Manager at Hampton Inn & Suites CarlsbadResponded 6 April 2017

I am sorry that you had an unpleasant experience while you were here. I hope that if you make it through the area again you allow us to make it up to you. It is always our goal to provide the very best experience.

Reviewed 21 March 2017

Excellent service by all staff members. Rooms were well done from beginning to end. Plenty of amenities and small tid bits were taken care of. If I need to stay again, I will not hesitate to book in advance. Make sure you have reservation ahead...More

Review collected in partnership with Hampton
Thank 652pritim
Response from HamptonCrlsbadNM, General Manager at Hampton Inn & Suites CarlsbadResponded 6 April 2017

Thank YOU! Its always great to have people share their positive experience and great advice! You are right about booking ahead of time... We can book up! Happy Travels

Reviewed 20 March 2017

We had a great time staying at this property. It was close to Carlsbad Caverns and Guadalupe National Park. This was our Spring Break and the staff did and excellent job making us feel welcome. The rooms and facilities were well maintained.

Review collected in partnership with Hampton
Thank terrencepd
Reviewed 19 March 2017 via mobile

This Hampton inn is very clean . The staff was friendly and helpful. I really appreciated​ the Snickers bar in the room and the free water. The breakfast was very tasty. I would highly recommend staying here.

Thank gvazmike
Reviewed 18 March 2017

This is a new property. Very clean 30 minutes from Carlsbad Caverns Free breakfast with make your own waffles, eggs, cereal and juice, Took a while to get checked in short on staff for check in and breakfast.

Review collected in partnership with Hampton
Thank 668cathyf
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$238 - US$490 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$238 - US$490 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (48)
Room & Suite (38)
Dining (7)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
28 August 2016|
AnswerShow all 5 answers
Response from HamptonCrlsbadNM | Property representative |
575-725-5700
0
Votes
232271
19 June 2016|
AnswerShow all 3 answers
Response from HamptonCrlsbadNM | Property representative |
We offer standard in room PTAC units with wall mounted control panels. There is a slight hum as would be expected with any air-conditioning unit
1
Vote
Debrasong
27 January 2015|
AnswerShow all 2 answers
Response from HamptonCrlsbadNM | Property representative |
Please contact our hotel in Carlsbad, NM directly at 575.725.5700 and provide your name as well as the dates you stayed at our hotel so we may better assist you.
0
Votes
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12
Room Tips
"We were in a group of 23 and this hotel worked out very nicely for our group."
Read review
"I would take a room along the back of the hotel, no streets or noise if you really want quiet"
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"Rooms that face the "river" offer a better view."
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"fourth floor had less noise"
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