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Hampton Inn & Suites Carlsbad

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Hampton Inn & Suites Carlsbad
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359 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Kansas City, Kansas
Reviewed 14 October 2016

Thanks to Candice who let us know we would be in time for the bats when we made our reservation. Otherwise we would have missed it. Breakfast staff pleasant and happy. Location convenient, clean, and comfortable.

Review collected in partnership with Hampton
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Helpful?
3Thank michaelhC796MQ
HamptonCrlsbadNM, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Always a pleasure to hear our team has made a difference in your visit!! I think they are pretty great too!! And seeing the Bat Flights at the Caverns is NOT TO BE MISSED!!Thank you for sharing your experience and kind words.

Salt Lake City, Utah
Reviewed 13 October 2016

This hotel has a clean, modern decor, nice pool, nice rooms, and it is located on the end of town close to the Caverns. Staff was helpful, but not overly kind. The breakfast was good and was available early so we could get on our way exploring the local area.

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1Thank linda b
Bonn, Germany
Reviewed 12 October 2016

Stayed here w/ family in Sep 2016 while in the area to see Carlsbad Caverns. Hotel is fairly new (less than a year-?); is CLEAN, QUIET, and busy. I'm glad that the oilfields are providing a lot of work to the area, but... you're going to pay top dollar for any room in the area (so at least this is...

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4Thank WishIWasInTexas
HamptonCrlsbadNM, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

HIGHLY APPRECIATED comments. It's great to hear we attract the very BEST Guest!! We are in a busy and booming area and our city does a great job balancing business and tourist travelers to our area. Great local restaurants that you wont find anywhere else and our national park and the Carlsbad Caverns make our city a great place to...

Asheboro, North Carolina
Reviewed 12 October 2016

My wife and I ALWAYS stay at a Hilton property when travelling. This Hampton Inn is why we do! The staff was friendly and very helpful in modifying my Hampton stay for the next night. The room was especially clean and the breakfast was, as usual, very good. Keep up the good work!

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1Thank Ken P
HamptonCrlsbadNM, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

It's great to hear when loyal Hilton guest are satisfied! Thank you! We love being your first choice and helping to make your visit to Carlsbad great!

Reviewed 11 October 2016

Don’t get sucked in by the signs. As you get near Carlsbad, there are a lot of signs hyping White’s City. This is basically a few buildings at the turnoff for Carlsbad Caverns, but there’s not much there, so staying in Carlsbad (an easy half hour drive from the CCNP turnoff) gives you many more options. The hotel looks like...

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2Thank TravelingFan22
HamptonCrlsbadNM, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Great review! I don't think our advertising team could have been more descriptive and detailed. I wouldn't be surprised if you're a travel writer in your leisure time. It is wonderful when guest, like yourself, takes a minute to let others know about their experience. Very happy you chose to stay with us and appreciate you commenting on all we...

Albuquerque, United States
Reviewed 11 October 2016

There is a 24 hour self-serve car wash immediately next to this property. In addition to car radios blaring, there is also a very loud automated recording telling cars to move forward. This affects all rooms on the front side of this property.

Review collected in partnership with Hampton
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2Thank Bruce T
HamptonCrlsbadNM, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

I agree... It's not always a good thing to be able to wash your car after 8pm. On the upside, we do have complimentary earplugs for those that might want or like them. We also have fresh hot baked cookies every night from 5-8 and a great heated indoor pool and spa. I also love that if you download the...

Philadelphia, Pennsylvania
Reviewed 7 October 2016

First, the good. My check in was seamless, with very friendly service. Room was immaculate, with lots of light, good climate control, lots of space, and modern. However, I was here for business and I found their business amenities lacking. First their business center was out of paper, had no stapler, and was generally outdated and slow. We had a...

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2Thank Ri818
HamptonCrlsbadNM, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

I want to thank you for sharing your experience. As the General Manager I take the quality of the experience we offer to our guest very seriously and appreciate your concerns with not having simple amenities like a stapler and paper in the business center. We let you down and I personally apologize for that. There is no excuse. I...

Reviewed 5 October 2016 via mobile

We had driven down from the Santa Fe area to spend a couple of days at the caverns. We can accommodate almost any hotel for one night, but for a couple of days stay we wanted a place to relax. The night before we had stayed at one of the major chain hotels that I expected to be comparable to...

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1Thank Ralphlevy
Albuquerque, United States
Reviewed 3 October 2016

We're loyal to Hilton so we almost always stay at Hilton branded properties and since there is not much choice in Carlsbad, NM we stayed here overnight on a trip to the Caverns. The place must have been updated within the last 10 years and the lobby and downstairs areas are nice. Attractive modern ceiling fans and ledges in the...

Review collected in partnership with Hampton
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1Thank Kevin M
Reviewed 2 October 2016 via mobile

Had a rocky start, as I was given the wrong room number and key. (Glad no one was in at the time I was trying to get in). But there was fresh cookies and milk in the lobby, bottles of water and a SNICKERS bar in the room. Almost forgot, there was free juice in the lobby as well, and...

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1Thank Virgil S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Carlsbad

Address: 120 Esperanza, Carlsbad, NM 88220-6536
Region: United States > New Mexico > Carlsbad
Price Range: €126 - €221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Carlsbad 2.5*
Number of rooms: 85
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Also Known As:
Hampton Inn And Suites
Hampton Hotel Carlsbad
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Carlsbad staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Carlsbad staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always try to reserve a first floor room; but any room at a Hampton is good!”
 of 5 bubbles 913kenp, 12 Oct 2016 | Read review
“I can't imagine there are any bad rooms”
 of 5 bubbles trishDerwood, 17 Sep 2016 | Read review
“As usual, ask for a room away from lifts to ensure extra peace. We were half-way along the corridor on the 2nd floor and had no problems.”
 of 5 bubbles Fitzsy, 9 Sep 2016 | Read review
“Choose a room in the back for quiet and easy access to loading/unloading car”
 of 5 bubbles lulu31belle, 9 Sep 2016 | Read review
“Top floor away from the noise/ice machine”
 of 5 bubbles 365jfw, 16 Jul 2016 | Read review
5 of 5