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Econo Lodge

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122 Reviews from our TripAdvisor Community

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Showing 115: English reviews
Radcliff, Kentucky
2 reviews
Reviewed 18 November 2015

We took a once in a lifetime trip, of 9700 mi. we stayed in a lot of Hotels on the trip. Econo Lodge of Carisbad NM. was the worst my granddaughter and I stayed up most of the night so the cockroaches would not get in bed with us. The room smelled bad, people were outside our door most of... More 

Helpful?
Thank Karen R
EconolodgeCarlsbadNM, Guest Relations Manager at Econo Lodge, responded to this review

We sincerely apologize about your unsatisfactory experience with our accommodations. Thank you for your feedback rest assured that everything you shared will be forwarded to our management to have them look into it and resolve immediately. We hope that you can still give us another chance to prove how much we value your business. More 

New Braunfels, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 October 2015

The room was decent, clean, but not up to standards. It was okay for a last minute stay, but definitely not suitable for long periods of time. The price was high, but understandable for the area. The room itself was not worth what I paid. But the beds were comfortable, and breakfast was great. Room was a decent size, and... More 

Helpful?
Thank Ashlye G
EconolodgeCarlsbadNM, Guest Relations Manager at Econo Lodge, responded to this review

Hello Ashlye G, Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the unavailability of some of our facilities during your stay. Nevertheless, I hope that your overall stay with us was definitely worth it and we look forward to providing you with the hotel experience that will definitely meet... More 

Seattle
Level Contributor
48 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 23 October 2015

10/21/15 Go to check in after 4 filthy days in the oilfields. I want a hot shower. The front desk girl couldn't have been more bothered by processing my check in. I must have been interrupting her texting. No ashtray in my room. Takes nearly an hour for that to arrive. Go to shower and the water is body temperature... More 

Helpful?
Thank BluesSeeker
EconolodgeCarlsbadNM, Guest Relations Manager at Econo Lodge, responded to this review

Hello BluesSeeker, Thank you very much for taking the time to let us know your thoughts. I deeply regret that our staff was unable to accommodate your needs and that you encountered housekeeping issues as well. In behalf of our team, I want to apologize for the misunderstandings and inconvenience that you experienced with our hotel staff and management. We... More 

Travellers are raving about these Carlsbad hotels

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 September 2015

The outside look of the place is not comforting....poorly maintained and suspicious looking people. The room had a very bad smell (someone smoked and it reeks of bad smell). We found a cockroach on the bathroom and the room was not clean!!! So ad smell and it reeks of smoke and other potential drugs!!! and terrible breakfast!! They dont have... More 

Helpful?
Thank kineshma m
EconolodgeCarlsbadNM, Guest Relations Manager at Econo Lodge, responded to this review

Thank you for taking the time to write such a thorough and detailed review regarding your most recent stay at our hotel. While we do not allow guests to smoke in non-smoking rooms, it occasionally happens that they do and your feedback will help us to address the issue more effectively. We want you to feel at home, welcomed and... More 

Lake Hiawatha, New Jersey
Level Contributor
9 reviews
6 hotel reviews
Reviewed 27 August 2015

REQUIRED Management attention immediately !!!! Arrived at the location around 8 PM on Aug. 19th, 20145 to obtain the key to my room. FOUND other people belongings in the room when the door open. Fortunately enough nobody was in the room with a gun or doing something illegal for my teenager kids to witness. Called Hotels.com to relocate my family... More 

Helpful?
Thank Eunice I
EconolodgeCarlsbadNM, Guest Relations Manager at Econo Lodge, responded to this review

Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. I understand your frustration, and I want to assure you that this mishap was entirely unintentional and also very out of the ordinary. I hope you will forgive this error and the service that did not meet your expectations and... More 

El Paso, Texas
1 review
Reviewed 21 August 2015

I booked one night for me and my family as we rolled through town to see the caverns. We drove up and the hotel looked dated but neat. We figured we could handle one night. The staff at the desk very nice. We were told to drive around back to our room and our room was on the back side... More 

Helpful?
Thank Jennifer S
EconolodgeCarlsbadNM, Guest Relations Manager at Econo Lodge, responded to this review

Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. We thank you for taking the time to share your experience and we want to assure you that the housekeeping and maintenance issues which you have brought to our attention are being addressed with renewed efforts... More 

Huntsville, Texas
Level Contributor
188 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 7 July 2015

This room was older however it was clean and comfortable. Great lounge and restaurant with excellent food and prices. My onlt issue is the high price for hotels in this area. Seems way above the norm for an Econo Lodge

Helpful?
Thank Dale K
EconolodgeCarlsbadNM, Guest Relations Manager at Econo Lodge, responded to this review

Thank you so much for taking the time to post this review you have of our hotel. Our whole staff would like to thank you for recognizing our efforts of providing you with a clean and comfortable accomodation. Our prices were put in place to make sure that we will be able to attend to your every need but rest... More 

Chino, California
1 review
Reviewed 2 July 2015

This hotel is beyond belief !! Dog poop in the laundry room, on the lawn, the windows were filthy, not just the room we had but the windows in all the rooms. The only semi clean area was the lobby. The staff didn't have a clue as how to bill, we were three (3) couples on a road trip, I... More 

Helpful?
Thank Richard O
EconolodgeCarlsbadNM, Guest Relations Manager at Econo Lodge, responded to this review

Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made with the state of our accommodations. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. Thank you for taking the time to share your experience and to... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 June 2015 via mobile

This hotel was the worst I've ever been to! Very dirty swimming pool was closed I got over charged! Never again will I stay there! Breakfast was also very bad for the prices that they have there I think it could have been a little bit better they never seemed to have management around to help solve the problem they... More 

Helpful?
1 Thank Norma J
EconolodgeCarlsbadNM, Guest Relations Manager at Econo Lodge, responded to this review

I am very sorry to hear of the difficulties you experienced during your recent stay with us. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope to see you again someday and to transform your opinion... More 

Oakland, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 May 2015

So after reading the reviews, I was leery... HOWEVER, I was pleasantly surprised. Yes, the price is high, but if you take the time to price everywhere, they ALL are. The room had exactly what it advertises, the furniture is all new, and it is obvious that they are remodeling (saw a guy painting.) The front desk was impressive every... More 

Helpful?
1 Thank Mary B
EconolodgeCarlsbadNM, Guest Relations Manager at Econo Lodge, responded to this review

Thank you for letting us know how impressed you were with our hotel and services. It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! We happily look forward to welcoming you back during your next stay in the area. More 

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Econo Lodge

Address: 3706 National Parks Hwy, Carlsbad, NM 88220-5943 (Formerly Americas Best Value Inn - Carlsbad)
Region: United States > New Mexico > Carlsbad
Price Range: €49 - €67 (Based on Average Rates for a Standard Room)
Hotel Class:1.5 star — Econo Lodge 1.5*
Number of rooms: 122
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Also Known As:
Americas Best Value Inn - Carlsbad Hotel Carlsbad
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Questions & Answers

Here's what travellers have asked, with answers from Econo Lodge staff and other travellers.
1 question
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Questions? Get answers from Econo Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better and newer hotels in the area for the same or better prices.”
 of 5 bubbles Ritterf1, 29 Aug 2016 | Read review
“inspect the room before you rent.”
 of 5 bubbles P6979PXkarenr, 18 Nov 2015 | Read review
“If you still decide to select this hotel, request for room nearby the lobby or front entrance.”
 of 5 bubbles 773eunicei, 26 Aug 2015 | Read review
“Don't book here!!!!!”
 of 5 bubbles jennifersA5139FC, 21 Aug 2015 | Read review
“Don't do it !!!!!!!!!!! Find a Real Hotel !”
 of 5 bubbles Z3051ERrichardo, 1 Jul 2015 | Read review
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