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Quality Suites Otay Mesa

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#179 of 278 Hotels in San Diego
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Quality Suites Otay Mesa
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69 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Suites Otay Mesa
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Showing 62: English reviews
Nova Scotia, Canada
Reviewed 6 September 2014

As long haul professional drivers we have the opportunity to travel around the U.S. & Canada, and have stayed at many hotels on our journey's. Upon checking in to this hotel it seemed like the other Quality Suites we've stayed at. We thought the price was a bit higher than most at check-in, and in questioning the higher price the...

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1Thank Wanda D
Los Angeles, California
Reviewed 6 August 2014

This hotel is a great value and deserves a solid 3.5. We stayed at QSOM as we were in town for a concert in Chula Vista. Our room was clean and the staff was very friendly. The lady in the front desk was kind enough to explain directions, the toll system, etc. Thank you! Cons: This hotel is located off...

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Thank Esther V
Quality S, Manager at Quality Suites Otay Mesa, responded to this review

Thank you Esther, for your wonderful review and taking the time to share it. We pride ourselves on our welcoming and friendly staff and thank you again for recognizing them. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the...

Corvallis, Oregon
Reviewed 31 July 2014

I stayed at this Quality Suites, thinking it would be close to Chula Vista. It is a 15-20 minute drive to Chula Vista, since this hotel is the last exit off CA-905 before you cross the border into Mexico. Way far south and east. The room was nice-sized, a suite. But service, housekeeping, and breakfast were average at best. Maps...

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Thank mcnicolb
Quality S, General Manager at Quality Suites Otay Mesa, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope you will give us another chance to make your stay...

Chicago
Reviewed 25 July 2014

MR ID and his staff are fantastic ! They truly go out of their way to make you feel welcomed and comfortable . They make you feel as though you are a guest in their home . Rooms very clean and everything works . I would recommend this hotel to everyone . It's worth the drive for the customer service...

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Thank gabby312chi
Quality S, Manager at Quality Suites Otay Mesa, responded to this review

Thank you so much for sharing your review with us! I am so happy to hear that you enjoyed your stay and our team was able to meet all your needs. We look forward to seeing you again the next time you are in San Diego. Be well,

Auckland, New Zealand
Reviewed 13 July 2014 via mobile

I hardly ever write reviews; too lazy. This one is a rare exception because of the extremely awesome service I received at Quality Suites Otay. Mr. Ishvar and his team of professionals gave us exactly what we asked for - clean, well-maintained facilities; friendly, prompt service, and overall peace of mind. My friends and I travel in a camper trailer...

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Thank FloGMarJen
Elk Grove, California
Reviewed 10 July 2014

We needed a hotel near the border and this is as close as you can get. Good size rooms with sofa and work station. Room was clean and no outside noise. Check-in and out was easy. Breakfast was offered at 6:00 AM and offered a good selection. This place had everything we needed.

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Thank Dan C
Tacoma, WA
Reviewed 5 July 2014

This was my second time at the Quality Suites Otay Mesa, the first one being 5 years ago when the motel was new. This motel still looks as new and as clean as it did 5 years ago and the staff was just as friendly. The drive into San Diego is actually easier now than it was with the completion...

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Thank County-Hunter
Scotland
Reviewed 25 June 2014 via mobile

I visited the hotel for 2 nights with a family of four, including 2 teenagers. On arrival, the hotel wasn't too easy to find and was at the last exit before the Mexican border. The staff couldn't have been more helpful or friendly and welcomed us with a smile every time we came into the hotel. San Diego's Seaport is...

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Thank WhoSaidGetOffTheBus
Quality S, Manager at Quality Suites Otay Mesa, responded to this review

Thank you so much for sharing your review with us! I am so happy to hear that you enjoyed your stay and our team was able to meet all your needs. We look forward to seeing you again the next time you are in San Diego. Be well,

Casa Grande, Arizona
Reviewed 26 May 2014

This hotel is very, very clean and staff are very friendly. The prices is very reasonable for the room we got. We reserved a room for three people. My son decided to go. When we got to the hotel they were able to accommodate us with an extra bed. The only bad thing is that is about 20 miles south...

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1Thank thecrazies
Tijuana, Mexico
Reviewed 21 April 2014

VERY CLEAN !!! I highly recommend for anybody thats going on vacation , going across the border or just simply wana get away, the staff there are great very friendly Breakfast its delicious its also very quiet which was great.

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1Thank marinadalberto_664_
Quality S, Manager at Quality Suites Otay Mesa, responded to this review

Thank you so much for sharing your review with us! We consider our staff to be our greatest asset and they love to be recognized! We pride ourselves on our welcoming and friendly staff and thank you again for recognizing them. We hope to see you next time you are in San Diego. Take Care,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Concierge
  • Breakfast Available
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Get more for your money at the Quality Suites San Diego Otay Mesa hotel in San Diego, CA near Maquiladoras and Cross Border Xpress to Tijuana Airport. This smoke-free hotel is close to Las Americas Premium Outlets, Aquatica San Diego, SeaWorld's Water Park and Sleep Train Amphitheatre. Enjoy amenities like free hot breakfast, free WiFi, free weekday newspaper, fitness center and swimming pool facilities. Rooms include a flat-screen TV, microwave, refrigerator, hair dryer and coffee maker. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. ... more   less 

Additional Information about Quality Suites Otay Mesa

Address: 2351 Otay Center Ct., San Diego, CA 92154 (Formerly Comfort Suites Otay Mesa)
Region: United States > California > San Diego
Price Range: €78 - €135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites Otay Mesa 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Comfort Suites Otay Mesa Hotel San Diego
Comfort Suites San Diego
San Diego Comfort Suites
Otay Mesa Comfort Suites
Hotel Style:
#5 Green Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Quality Suites Otay Mesa staff and other travellers.
4 questions
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Thousand Oaks, California
over a year ago

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Questions? Get answers from Quality Suites Otay Mesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for extra pillows and towels!”
 of 5 bubbles berkedeik, 21 May 2016 | Read review
“We had room 316”
 of 5 bubbles Smack918, 13 Oct 2015 | Read review
“Try to get a room facing north. In summer, south-facing rooms may be too warm.”
 of 5 bubbles mcnicolb, 30 Jul 2014 | Read review
“The rooms are great.I check many of them before I got one.I recommend them all”
 of 5 bubbles Jonathan576, 19 Jan 2014 | Read review
“see above description”
 of 5 bubbles 136joanl, 5 Nov 2013 | Read review
5 of 5