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Candlewood Suites

92 reviews
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Traveller (46)
Room & Suite (39)
Dining (4)
Overview
  • Excellent31%
  • Very good36%
  • Average19%
  • Poor10%
  • Terrible4%
Travellers talk about
“free laundry”(6 reviews)
“full kitchen”(7 reviews)
Free Wifi
Parking
Hot Tub
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
2.5 Star Hotel
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Reviews (92)Write a Review
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All reviewsfree laundryfull kitchenlarge living areadirty spotsreward pointshot tuba pet friendly hotelflat screenthe wi fisan diego zoofirst floorgood sizecomfortable bedbusiness tripkitchenettebedroomstove
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21 - 25 of 88 reviews
Reviewed 23 July 2016 via mobile

This is my second review of this property. We had many issues that were not easily rectified. The staff was friendly and helpful but we were very disappointed with the promptness of action taken when problems arose. The upkeep and the maintenance of the property...More

2  Thank Arthur D
Response from IHGService, Guest Relations Manager at Candlewood SuitesResponded 19 August 2016

Dear Arthur D, Thank you for staying with us and for sharing your experience. I am happy that you found our staff friendly, however, we did not live to your expectations with the level of service. I have forwarded your comments to our management and...More

Reviewed 23 July 2016

The room was great, very large, and clean. The motel is located close to Sea World, and other points of interest. I come to San Diego once a year to visit family, and this is the perfect place to stay.More

1  Thank Timoteo222
Response from axay s, Guest Relations Manager at Candlewood SuitesResponded 5 January 2017

Dear Timoteo222: It is always encouraging to hear the feedback of our loyal guests and to know what we are doing right! Our staff counts it among their top priorities to ensure the comfort and satisfaction of our guests, and I will be sharing your...More

Reviewed 19 July 2016 via mobile

I booked this hotel because we needed something with a kitchen. We booked the queen suite. The room was huge! It was more of an apartment. The bed was basically in its own room. The AC worked so good that we couldn't even keep it...More

2  Thank Julie S
Response from axay s, Guest Relations Manager at Candlewood SuitesResponded 5 January 2017

Dear Julie S: It is always encouraging to hear the feedback of our loyal guests and to know what we are doing right! Our staff counts it among their top priorities to ensure the comfort and satisfaction of our guests, and I will be sharing...More

Reviewed 18 July 2016

I got in after midnight and had to wait a while for the front desk associate but he was doing something to help a guest who was waiting in the lobby with her dog. Candlewood has limited personnel as a way to save costs so...More

1  Thank NaturalThomas
Response from axay s, Guest Relations Manager at Candlewood SuitesResponded 5 January 2017

Dear Rush2112Equality: Thank you so much for taking the time to share your experience with us. You are absolutely correct that the Candlewood brand is an extended stay one, but we pride ourselves on exceeding the expectations of all of our guests, whether they are...More

Reviewed 15 June 2016

From the moment, we walked in the door, the hospitality and warmth of Candlewood surrounded us and never left until long after we checked out of the hotel. The upgraded deluxe suite was a delight to behold and be a guest in. Everything we needed...More

1  Thank 858marca
Response from axay s, Guest Relations Manager at Candlewood SuitesResponded 5 January 2017

Dear858marca: Thank you so much for taking the time to share your experience with us. You are absolutely correct that the Candlewood brand is an extended stay one, but we pride ourselves on exceeding the expectations of all of our guests, whether they are visiting...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Details
Price range
US$120 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$120 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (46)
Room & Suite (39)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Heather C
5 September 2016|
AnswerShow all 5 answers
Response from TheUnicorn | Reviewed this property |
Yes it does. you have to walk out of Reception, pass the pool and elevators are located at the corner of the building. Did not see any hot tubs in the pool area.
1
Vote
Janet L
10 February 2015|
Answer
Response from axay s | Property representative |
Unfortunately no, this property does not have a pool.
0
Votes
Room Tips
"I believe all rooms face the front of the hotel with an open hallway in the back to enter them."
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"It was quiet on the first and second floors, I'm guessing on the third as well"
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"Any room should be just great."
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"The "deluxe" rooms are very large."
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