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This beautiful old hotel in downtown San Diego at the edge of the Gaslamp District and Horton Plaza is a beautiful old building with nice design elements throughout. Front desk service is courteous and Mark at the concierge desk was GREAT! When I checked in...More
This was my 2nd time staying at the US Grant and i can definitely say i will NEVER return. From the moment we checked in, things were a total disaster. Cribs that were requested at the time of making the reservation (over 2 months ago)...More
4 Thank Love2Travel247247
Response from NFBD, Manager at THE US GRANT, a Luxury Collection Hotel, San DiegoResponded 26 January 2013
Allow me to personally accept all responsibility for the missed components to your stay. From the descriptions of your experiences this is certainly NOT how we do business. While we may not have a chance to recover from your experiences we are aghast enough...More
Arrived Christmas Eve to the US Grant for a three night stay. The valet @ $38.00 a night was effortless and efficient and what you expect for a major city downtown hotel. Check in was quick and easy although we arrived at 11:00pm. We asked...More
We are platinum starwood members so I choose this hotel for our stay 12/27-12/30 using points. The room was quite lovely. Excellent housekeeping and turndown service daily. Large bathroom with counter space galore and wonderful amenities (LOVED the extra large fluffy bath towels). This hotel...More
Very nice hotel. Friendly, helpful staff- front desk, concierge, wait staff and valet people. Our superior room was spacious but overlooked the construction area of shopping center across the street. Backhoes started at 7 sharp each morning. Traffic noise was even worse, as it went...More
Response from Robert B | Property representative |
Greeting to you Armynurse410. We would love having you with us over these days for spending quality time with your other half. As of Jacuzzi tubs, we don't have them any longer. We do have handful of rooms with soaking tubs... More
Greeting to you Armynurse410. We would love having you with us over these days for spending quality time with your other half. As of Jacuzzi tubs, we don't have them any longer. We do have handful of rooms with soaking tubs. Our hotel is great if large showers are required.
As of the discounted rates, with an active duty government ID, you can search for a government rates that we have available at times. If you require further information please contact me (Robert B.) directly through the hotel website address.