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The Horton Grand Hotel

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#66 of 278 Hotels in San Diego
Certificate of Excellence
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The Horton Grand Hotel
The Horton Grand Hotel
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766 Reviews from our TripAdvisor Community

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Showing 717: English reviews
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Chicago
Reviewed 2 days ago NEW

It was my wife's Birthday celebration. When we got there the Valet, Will, was very helpful. He, not only took our luggage, he also took his time helping me to self-park by going with me to do so. The front desk person, Emma, was very friendly and helpful. She helped me get a better room than I had booked myself....

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Helpful?
Thank TUG3
Sacramento, California, United States
Reviewed 3 days ago NEW

We stayed here for two nights, and our breath was taken as we entered this beautiful, classic-styled hotel!! The front desk guy was great. Very quiet rooms, which you need, being in the midst of the San Diego nightclubs, restaurants scene! Leave time to relax in the center courtyard!

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Thank MitchOSM
Reviewed 3 days ago NEWvia mobile

Front desk staff very courteous and helpful EXCEPT.... we tried to use the computer printer, but the cartridges needed to be changed. This was disappointing since we needed discount certificates printed out. Had to wait a day for the cartridge change. Special hotel with quaint rooms. Lounge has good music. Worth the experience in the Gas lamp district.

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Thank Jill S
Reviewed 3 days ago NEW

Location was great! Employees were excellent! We loved everything about the inside of the hotel. Cleanliness, layout, furniture. Parking a bit steep, but I ended up parking elsewhere. Can't wait to stay here again!

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Thank Chris H
Reviewed 3 days ago NEW

The woman who greeted us at the front desk was unpleasant and uncommunicative.We had to change rooms and could not get any service to move our bags ,even after three request to do so.There was no guide to available amenities in our rooms. We were made to wait to check in at ten minutes to check-in time till it was...

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Thank lisa u
Calgary, Canada
Reviewed 1 week ago NEWvia mobile

We picked this hotel on our travel agent's recommendation. It is an old hotel in downtown. The location was very good with lots of restaurants around the 5th Avenue. The room is a bit small without a safety box. Nice old style furnitures in the room. It was a bit dirty as my wife found a piece of candy wrap...

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Helpful?
Thank AngeloZBeijing
Huntington Beach
Reviewed 1 week ago NEW

This is a beautiful hotel with a lovely restaurant and bar. The guys at the front desk were awesome about telling us what was around us and giving us the back story on the hotel. A special shout-out to Nick, as he gave us some great ideas while we were there. Also one of the restaurant busboys was just great,...

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Helpful?
Thank Leslie M
portland oregon
Reviewed 1 week ago NEW

February 2017. Stayed in the Grand Room with King Bed and Fireplace. Room has not been remodeled and stunk. Had to go to the store and buy candles which didn't help any. The room is old and dated and falling apart. Bathroom door handle came of twice, towel rack in bathroom fell apart. Walls are so thin I could hear...

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Thank portland1964
Reviewed 1 week ago NEW

After shopping around hotels online, I'm definitely glad I chose the Horton Grand. It wasn't perfect, but it was really nice, and in a walkable neighborhood close to lots of great stuff. Next time I go, hopefully there will be better weather and I'll be able to sit outside at the bar and watch the shenanigans of the people in...

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Thank Mandy M
Reviewed 1 week ago NEW

Quaint hotel in a good area. The front desk staff was horrid. They lost our pre-paid reservation and forced us to rebook which ended up costing hundreds extra. Total scam! The room itself was nice but not worth paying for twice.

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Helpful?
Thank Kenneth F
Nick F, Front Office Manager at The Horton Grand Hotel, responded to this review

Kenneth, We are sorry to hear about this issue and would never want a guest to pay twice if you can please contact me at the hotel and I can help look into this issue. You can also contact me at nicholasf@hortongrand.com I hope to hear from you soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Room Service
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Horton Grand Hotel is in the heart of the Gaslamp District in Downtown San Diego, CA, with over 100 restaurants, bars, and night clubs located within four blocks. Located only four blocks to Convention Center, Petco Park, and Horton Plaza Shopping Mall. Old Town trolley stop in front of hotel. Every Guest and Grand room have gas-burning fireplace, complimentary WiFi, coffee/tea maker HD TV and welcome bottle water. Valet parking available for charge. Palace Bar open daily at 5:00 pm and Ida Bailey's open for breakfast. ... more   less 

Additional Information about The Horton Grand Hotel

Address: 311 Island Ave., San Diego, CA 92101
Region: United States > California > San Diego
Price Range: €155 - €348 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Horton Grand Hotel 3.5*
Number of rooms: 130
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Also Known As:
The Horton Grand Hotel San Diego
Hotel Style:
#65 Romantic Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from The Horton Grand Hotel staff and other travellers.
19 questions
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Gilbert, Arizona
Yakima, Washington
Little Rock, Arkansas
6 months ago

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Questions? Get answers from The Horton Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Enjoy your patio, looking into the center courtyard!”
 of 5 bubbles MitchOSM, 25 Feb 2017 | Read review
“don't expect a smile when you arrive at the front desk”
 of 5 bubbles , 25 Feb 2017 | Read review
“Ask for a room with a view.”
 of 5 bubbles 629LeslieM, 21 Feb 2017 | Read review
“If you need to stay at this location ask for a room that has been updated”
 of 5 bubbles portland1964, 21 Feb 2017 | Read review
“Try for a high floor for courtyard view.”
 of 5 bubbles 861lindseyp, 18 Feb 2017 | Read review
5 of 5