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Four Points by Sheraton San Diego

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Four Points by Sheraton San Diego
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543 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton San Diego
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Showing 513: English reviews
Tehachapi, California
Reviewed 26 March 2015

Have stayed here for the past 13 years, 2 weeks at a time 4-6 times a year. Enjoyed the government rate of $142. a night, with the benefits that were offered. Always bring 2-3 people with me. Regular customers paid $88.-$99. a night. Played free golf at the 9 hole par 3 course, free breakfast, free dinner, and that's where...

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Helpful?
Thank Frank S
Jeff M, General Manager at Four Points by Sheraton San Diego, responded to this review

I would like to thank you for the comments and your loyalty to the Four Points San Diego. Mr. Burni was a very good man and I will share your comments with the family. I assure you that all your benefits still remain at the hotel and sincerely hope you will understand while we reseed the golf course. It has...

Los Angeles, California
Reviewed 25 March 2015

I'm a huge fan of the SPG loyalty program, so I'd like to begin this review by acknowledging that this hotel is a franchise location licensed by Sheraton, which may have made the difference. We stayed here on a Saturday night and were not quite impressed with the hotel. As some other reviewers have mentioned, you may notice a faint...

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Thank Asia E
Jeff M, General Manager at Four Points by Sheraton San Diego, responded to this review

Thank you for the comments from your recent stay at the Four Points San Diego. I would ;like to extend my sincerest apologies for failing to meet your expectations. We will use your comments as training issues for our associates and repair the necessary items to insure they are not repeated in the future.

Reviewed 21 March 2015

This hotel has an amazing location. It was about a 15 minute drive to downtown as well as La Joya was very close. They offered free shuttle to the mall as well as Sea World. Parking was complimentary and the room was nice. We participated in the green program to get Starwood reward points and they told us that meant...

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1Thank MarkB44
Jeff M, General Manager at Four Points by Sheraton San Diego, responded to this review

Thank you for the comments from your recent stay at the Four Points San Diego. We obviously failed to meet your expectations service wise and I would like to extend my apologies. The Green Program is a fantastic Starwood program and designed for all of us to help lessen the chemical load on the environment. I am glad you enjoyed...

Los Angeles
Reviewed 21 March 2015

Stayed here for one night on business. I've come to expect three things from these properties: great customer service, clean & pleasant rooms, and a fun, easy atmosphere. This hotel earns high marks in each category. Another great experience.

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Helpful?
Thank SkyLordHeuksa
Jeff M, General Manager at Four Points by Sheraton San Diego, responded to this review

Thank you for sharing experiences during your recent stay at the Four Points San Diego. I am so glad you enjoyed your visit and I will share these comments with our entire team. Please stay with us again on your next trip to San Diego.

Menifee
Reviewed 24 February 2015 via mobile

It's about 11pm and all I can hear ate doors slamming! Literally a loud BOOM sound. Whoever designed these doors had no consideration for guests trying to rest, sleep or concentrate!! I couldn't believe when I walked in rolling a bag behind me at 9pm at night and went to what appeared to be the front desk and no one...

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1Thank Anna R
Jeff M, General Manager at Four Points by Sheraton San Diego, responded to this review

Thank for taking time to let us know of the issues you encountered during your recent stay at the Four Points San Diego. It is quite true that the design of the building tends to exaggerate every noise that occurs in each wing but my biggest concern is the quality of service you received upon arrival. My sincerest apologies for...

Wauseon, OH
Reviewed 23 February 2015 via mobile

Stayed here for 3 days at recommendation of coworker. Morning after arriving found large wad of hair in otherwise empty trash can (not my hair). Stopped at desk that morning and told them about the hair and asked for my room to be thoroughly cleaned. Came back 12 hours later. Room had been cleaned but hair still in trash can!!...

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3Thank potterjessica
Jeff M, General Manager at Four Points by Sheraton San Diego, responded to this review

Thank you for the feedback regarding our housekeeping procedures. When we fail to meet our own high expectations, we are doing a disservice to ourselves as well as our guests. My apologies for not meeting expectations and will share with the appropriate departments to ensure a better experience for all guests.

Bedford Hills, NY
Reviewed 20 February 2015

I am surprised to read all of the negative reviews of this hotel. Our family of 4 stayed here for a night while visiting San Diego, and we had a great stay. We got 2 connecting rooms, and they were clean and comfortable. The windows faced a grassy area, so the rooms were very quiet and we got a great...

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Thank Givati8
Jeff M, General Manager at Four Points by Sheraton San Diego, responded to this review

Thank you for your kind words regarding our hotel and staff. We do have a great location and our staff work very hard to cater to our guests' needs. The new management company is proud of what we have accomplished and we look forward to seeing you back here again real soon. Thanks again.

Los Angeles, California
Reviewed 16 February 2015

I stayed here for the 3rd time in the last 6 months. The first two times were fine. I reviewed the property and previously wrote that although its not an amazing place, its fine for the price and a good value if you're using SPG points to stay here. I take that back for this third trip. I am a...

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2Thank Kevin K
Reviewed 15 February 2015 via mobile

good things: very nice & accommodating staff, clean rooms, free airport shuttle to and from the hotel, great rate (they even waived the $35 early check-in fee (which i didnt know about at the time of booking). BAD things: it was nice waking up to the screaming 7yo, whose parents didnt seem to care to shut him up. because the...

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Thank Rachel Ann M
Jeff M, General Manager at Four Points by Sheraton San Diego, responded to this review

Thank you for taking the time to let us know of your recent stay at the Four Points San Diego. And also for the nice comments regarding our associates. It is certainly true that the vast expansive corridors can sometimes echo and carry noises quite some distance. I would like to extend my sincerest apologies for disturbances and we will...

Los Angeles, California
Reviewed 22 January 2015

This hotel is really close to a lot of shops and restaurants. Very accessible from the freeway. The hotel is quite large with many wings. Make sure to get directions from the front desk how to get to your room! The customer service was wonderful here. The rooms and bed are very clean. I had a very comfortable stay. There...

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Thank sylviasoyoung
Jeff M, General Manager at Four Points by Sheraton San Diego, responded to this review

Thank you so much for taking the time to let us know how you enjoyed your recent stay. We are very proud of our location and service standards as well. Please don't hesitate to give us a call the next time you visit San Diego.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Four Points by Sheraton San Diego. We're here to make your stay fun, friendly, and comfy. Located near many corporate offices & major attractions. ... more   less 

Additional Information about Four Points by Sheraton San Diego

Address: 8110 Aero Dr, San Diego, CA 92123-1715
Region: United States > California > San Diego
Price Range: €101 - €186 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton San Diego 3*
Number of rooms: 225
Reservation Options:
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Also Known As:
Four Points By Sheraton San Diego Hotel San Diego
4 Points By Sheraton San Diego
San Diego Four Points
San Diego Sheraton
Four Points San Diego
Sheraton San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton San Diego staff and other travellers.
9 questions
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Akumal, Mexico
County Dublin, Ireland
7 months ago
County Dublin, Ireland
Sacramento, California
Fallbrook, California
10 months ago

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Questions? Get answers from Four Points by Sheraton San Diego staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Middle of the hallway 2nd or 3rd floor on B or C wing. NOT facing the Hot Tub.”
 of 5 bubbles 438frederickp, 9 Mar 2017 | Read review
“Does not provide free breakfast but internet access is free!”
 of 5 bubbles babylovenc, 8 Feb 2017 | Read review
“The rooms have bugs, check the drawers”
 of 5 bubbles 786kayk, 3 Oct 2016 | Read review
“Sing A probably gets the noise from the pool and the nightclub, so maybe not there.”
 of 5 bubbles jenniferwR5849ZK, 9 Aug 2016 | Read review
“Stay away from anything near the lobby, esp on Saturday nights.”
 of 5 bubbles scottwX8151JG, 2 Aug 2016 | Read review
5 of 5