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My room was comfortable but not exactly clean, as I found trash on the side of my bed. The club lounge trash was overflowing and chicken bones kept appearing next to my door (which was very bizarre). I reported all of these issues to the...More
Response from Johnathan K, General Manager at Sheraton Mission Valley San Diego HotelResponded 28 February 2018
Thank you so much for staying with us at the Sheraton in Mission Valley. We appreciate you taking a moment to share your experience with us. Please accept our sincere apology for the issues you encountered during your stay with us. We have...More
Poor Service overall... lacking for a Sheraton property. Was checked in to Disabled room that have a faulty bathroom and shower, had to fix leaky toilet myself at midnight since they had no maintenance. Was clearly bumped from a normal room despite status and paying...More
Response from Johnathan K, General Manager at Sheraton Mission Valley San Diego HotelResponded 24 February 2018
Thank you so much for staying with us at the Sheraton in Mission Valley. Please accept our sincere apology for the issues you encountered with your restroom. We did review your reservation in regards to the room type and found the reservation was...More
I stayed while visiting the University of San Diego. This Sheraton lived up to my high opinion of the Sheraton brand and it was a good value. There was a bottle of wine for me in my room just for being in Sheraton's rewards program,...More
We stayed here for a week. It wasn't our choice as we ordinarily shy away from locations near a noisy highway, but it was a required business location.
The location was easily offset by comfortable rooms and exceptional staff. At check-in, we were unable to...More
Front desk very courteous and professional, room with a view, nice and clean, lots of options for dining and entertainment for a lot less than downtown, hotel has a restaurant, heated pool, business center and a snack store