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BEST WESTERN PLUS Island Palms Hotel & Marina

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#22 of 278 Hotels in San Diego
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Island Palms Hotel & Marina
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3,304 Reviews from our TripAdvisor Community

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Start your review of BEST WESTERN PLUS Island Palms Hotel & Marina
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Minneapolis, Minnesota
Reviewed 2 days ago NEW

If you like to feel like you're in a quaint beach town in a big city, this is the hotel for you! We had a suite (one problem is there are NO doors to a bedroom like the photos show, so if you want a private place for children to sleep, this is a problem), and it was a huge...

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Helpful?
Thank chriskitten8
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

We're so glad you enjoyed staying with us and escaping from the big city feel! Thank you for your compliments to our housekeeping staff, we're thrilled you enjoyed a spotless, large room, balcony, and marina view. While the junior suite you stayed in is a "studio suite" and does not offer a separate bedroom and living room, we also have...

Pismo Beach, United States
Reviewed 4 days ago NEW

Great stay again. Danny always takes care of us when we reserve and visit this great hotel. The rainy & windy weather couldn't dampen the good time we had. Housekeeping and maintenance always available for little things you might need.

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Helpful?
Thank Clark H
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

We're so glad Danny took great care of you once again! Thank you for your compliments to him as well as to our housekeeping and maintenance staff. We're glad you had a great time despite the rain and wind, and we'll do our best to bring out the sunshine when you return! Spencer Priest Front Desk Supervisor (619) 222-0561

Nottingham, United Kingdom
Reviewed 4 days ago NEWvia mobile

I visited here for 2 nights and was attracted due to its location. It's not walking distance to San Diego downtown but 8 usd in an Uber so park the car(10 usd a night) and relax. There are food places on shelter island you can walk to or the reception has takeaway recommendations. I checked in on valentines night so...

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Helpful?
Thank charlie_dog
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thanks so much for staying with us and sharing your feedback. I'm glad you enjoyed our location and our proximity to local restaurants and downtown. I'm very sorry for the issue you experienced with the room type choices you were given. Please understand we would never intentionally give incorrect or incomplete information to our guests. I'm glad the room we...

Salinas, United States
Reviewed 4 days ago NEW

The Best Western Island Palms provided us with outstanding service. We stay there because of the location between the San Diego Bay and the Marina. It's close to a playground for our grandchild (almost 3). We've stayed there so often that staff knows and recognizes us. It's like coming home away from home.

Review collected in partnership with Best Western
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Helpful?
Thank Linda C
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

We love being your home away from home, Linda! We're happy you both (and your grandson!) enjoyed our location, service, and the nearby playground, too! We can't wait to welcome you back again. Spencer Priest Front Desk Supervisor (619) 222-0561

South Dakota, United States
Reviewed 5 days ago NEW

Good staff, quiet area. nice for retired people. Airport can be noisy at times and some rooms have thin walls. But it is clean and the staff are great! I did not have time to try the pool area but do plan on returning and have already recommended the hotel to family and friends. I enjoyed being by the marina...

Review collected in partnership with Best Western
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Helpful?
Thank russellduwaynep
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thank you for your review, Russell! It's wonderful to see you enjoyed a clean room, quiet area and great dining in our Blue Wave Restaurant. We're offering some great seafood specials that change weekly so be sure to inquire about those the next time you return to visit! We hope you'll be able to enjoy our two great pool areas...

Salt Lake City, Utah
Reviewed 5 days ago NEW

Really loved this hotel. Would highly recommend this hotel. Really close to airport and sea world. Short drive to anywhere in San Diego. Great views and great pools. We did not have any problems with this great hotel.

Review collected in partnership with Best Western
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Helpful?
Thank ryanalans
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thank you for your great review, Ryan! We're delighted you loved staying with us and really appreciate your recommendation. It's great you enjoyed your location, views and our two pool areas. We hope you'll come back and visit us again! Spencer Priest Front Desk Supervisor (619) 222-0561

Fortuna, United States
Reviewed 5 days ago NEW

An employee there named Jesus gave me his cellphone charger when he found out that mine broke. I was on a business trip and his action made my trip excellent. Thank you sir for the care you took in insuring my success while away from home.

Review collected in partnership with Best Western
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Helpful?
Thank Johannes B
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Dear Johannes, thank you for visiting us during your business trip to San Diego. We're delighted to read that Jesus went above and beyond to help make sure you could charge your phone and have access to the information you needed for your trip! Thank you for recognizing his outstanding service. We'd love to have the chance to welcome you...

Silverthorne, Colorado
Reviewed 1 week ago NEW

Most central location for the zoo, beaches, Sea World, downtown, Coronado, airport and fishing. Great staff. Spacious rooms. Beautiful location. Is across from North Island Naval Air Station, but I found this to be fascinating rather than annoying.

Review collected in partnership with Best Western
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Helpful?
Thank Silverthornelady
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

What a compliment! We're delighted to be your favorite hotel in San Diego and appreciate your kind words about our rooms, location and staff. We hope to see you back again soon! Spencer Priest Front Desk Supervisor (619) 222-0561

Canmore, Canada
Reviewed 1 week ago

I returned here after a 10 year absence and was so glad I did. The staff are exceptionally nice and helpful and the location on Shelter Island is worth much more than the room rates. The Blue Wave restaurant trends from good to very good. The walk along the harbour and the big ship sailings make it a most interesting...

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Helpful?
Thank travel1212181727
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thank you for coming back to see us after 10 years! I'm glad we made a lasting impression when you stayed with us last time. It's wonderful to hear our staff took such great care of you, and I'm so happy you enjoyed our location as well as our restaurant. We hope you won't wait another 10 years to come...

Sun City, Arizona, United States
Reviewed 1 week ago

My husband and I went for our wedding anniversary, so we booked a suite with bay views. The suite was so comfortable and spacious, and the views were great. The bathroom was HUGE! Separate bedroom with soaring ceilings and a comfy bed. We were treated to a special surprise by the front desk the first evening we were there (for...

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Helpful?
Thank Nancy Z
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Hi Nancy, thank you for coming to celebrate your wedding anniversary with us, and congratulations again! I'm so pleased you and your husband enjoyed your suite, the views, and the great walk around the bay outside our hotel. We're glad you enjoyed the special surprise from the front desk, too! We hope you'll have the chance to return and see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on San Diego's Shelter Island, the Island Palms Hotel and Marina is surrounded by the blue waters of San Diego Bay. Nestled among 6 acres of lush, tropical landscaping, this spectacular setting overlooks our private yacht marina and San Diego's largest yacht basin. Features and amenities include 227 beautifully-appointed guest rooms and suites, 2 heated waterfront pools and spas, waterfront restaurant and bar and over 6,300 square feet of water view meeting space. ... more   less 

Additional Information about BEST WESTERN PLUS Island Palms Hotel & Marina

Address: 2051 Shelter Island Drive, San Diego, CA 92106-3105
Region: United States > California > San Diego
Price Range: €135 - €276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Island Palms Hotel & Marina 3*
Number of rooms: 227
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Hotels.com so you can book your BEST WESTERN PLUS Island Palms Hotel & Marina reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Island Palms Hotel And Marina
Best Western San Diego
San Diego Best Western
Hotel Style:
#17 Family Hotel in San Diego
#18 Romantic Hotel in San Diego
#39 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Island Palms Hotel & Marina staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Island Palms Hotel & Marina staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're sensitive to noise, ask for the top floor as thumping above is loud.”
 of 5 bubbles chriskitten8, 23 Feb 2017 | Read review
“Have a choice of bay or marina view.....both are great !!”
 of 5 bubbles 25clarkh, 21 Feb 2017 | Read review
“I prefer the bay view over the marina and get a second floor room/suite.”
 of 5 bubbles travel1212181727, 17 Feb 2017 | Read review
“If you want a view, you need to be on the second floor at a minimum. Both bay and marina views are great.”
 of 5 bubbles NancyZ167, 16 Feb 2017 | Read review
“Depending on your choice of view of the marina or the bay. I was happy with my view of the boats and yachts”
 of 5 bubbles Becky197043, 4 Feb 2017 | Read review
5 of 5