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BEST WESTERN PLUS Hacienda Hotel Old Town

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#77 of 278 Hotels in San Diego
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Hacienda Hotel Old Town
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1,706 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Hacienda Hotel Old Town
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Showing 1,613: English reviews
Windlesham, United Kingdom
Reviewed 18 December 2015

I booked this having been to San Diego before and wanted to be in this area, with its historic feel and shops. The location was perfect. The hotel is what you would expect, clean and modern .... and that's it. No frills.

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Thank Roger G
Whittier, California
Reviewed 16 December 2015 via mobile

Spent a wonderful weekend at The Hacienda. Our room was spacey with great comfy beds. Walking distance to Old Town. Walked around the shops. Visited a train museum and ate at The Old Town Cafe. Trolleys available to take you to the beach. Great weekend spot.

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Thank Eva9630
Santee, United States
Reviewed 15 December 2015

I always wondered what was in the hillside in Old Town. I figured it was some sort of hotel, but never expected it to be a Best Western. The set-up is gorgeous and the ambiance is amazing. Lot's of stairs so if that's not for you, make sure to request near elevator for ease.

Review collected in partnership with Best Western
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Thank Tammi R
murrieta, United States
Reviewed 15 December 2015

Cool hotel, nice rooms, little confusing on how to get around, but getting lost isn't always a bad thing when you stay somewhere like that. Rooms could be a little more modern but they were very clean. Beautiful views and great location.

Review collected in partnership with Best Western
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Thank James C
Reviewed 14 December 2015

Had the pleasure of staying here Dec12-13 for a quick getaway and to meet up with family also staying at the hotel. I must say this was my and my husbands first stay here and we were just so happy with the accommodations and the view. We stayed on the 3rd floor overlooking San Diego in room 646. It was...

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Thank Rosalinda S
Hayward, California, United States
Reviewed 10 December 2015

So, this is our 4th stay at the Best Western Plus Hacienda in Old Town. We have enjoyed it each time. This time, however, started out a bit rough. I booked using a special rate deal, which really didn't seem so special, and when we arrived, we were given a room that did not meet our expectations. It was very...

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1Thank HDtrainer8
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for sharing your experience. I am glad to hear that Jesus was able to straighten out the mix up experienced at the reservation level. We’ll be sure to give him recognition for exemplary service. We value your loyalty! Also, if there is anything else you may need, please feel free to reach out to me. Have a wonderful...

Los Angeles, United States
Reviewed 7 December 2015

It's a wonderful Hotel in the heart of Old Town close to the Old Town Model Railroad Depot which is the newest and most entertaining thing in Old Town. It's FREE so do miss it. you'll see trains fraon all different areas, steam & diesel There is a city section thats has over 100 lighted buildings and interactive accessories

Review collected in partnership with Best Western
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Thank Jim J
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for choosing the Best Western PLUs Hacienda Hotel Old Town for your recent getaway! You’ve inspired me to go and visit the model railroad! We’re glad you had an enjoyable visit and hope you feel inspired to return. Happy Holidays!

Virginia
Reviewed 6 December 2015

The Best Western Hacienda Hotel has a great location with spacious rooms and some views of over San Diego. Overall look and feel is consistent with Old Town San Diego. Furniture, etc is a bit dated but fine unless you plan to spend a lot of time in the room. One thing could be substantially improved - the quality and...

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Thank GoneDivingVA
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for your recent stay. It is always a pleasure to hear from guests and all feedback is welcome. I am passing your wifi suggestion to our engineering department. Although, we don’t’ experience big problems with the system we are looking into adding a few extra access points. We hope you will stay again soon! Please don’t hesitate to...

Tucson, United States
Reviewed 5 December 2015

We stayed at the Hacienda Best Western in Old Town. It is a lovely property in a great location. We were close to downtown, the beach and both Interstate 5 and 8. The rooms are a bit dated but very spacious.

Review collected in partnership with Best Western
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Thank Susan B
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

Thank you for pointing out our location near the I-5 and I-8 freeways, in addition to being right in Old Town. For those planning a stay, I’ll add that we are within walking distance to many fine restaurants, museums, unique shops and historical sites. It’s a great town! We’re happy you enjoyed the grounds as well. Please feel free to...

Las Vegas, Nevada
Reviewed 3 December 2015

Review collected in partnership with Amoma.com
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Thank Caligrl63
Ryanaguinaldo, Director of Sales at BEST WESTERN PLUS Hacienda Hotel Old Town, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Hacienda Hotel Old Town

Address: 4041 Harney Street, San Diego, CA 92110
Region: United States > California > San Diego > Old Town
Price Range: €127 - €266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Hacienda Hotel Old Town 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Best Western Hacienda Hotel Old Town San Diego
Best Western San Diego
San Diego Best Western
Hotel Style:
#72 Romantic Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Hacienda Hotel Old Town staff and other travellers.
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Sacramento, California
over a year ago
Los Angeles, California
Falls of Rough, Kentucky

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Questions? Get answers from BEST WESTERN PLUS Hacienda Hotel Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper levels have views of the bay”
 of 5 bubbles 642ginnyw, 1 Feb 2017 | Read review
“Ask for a room with a view, sunsets were beautiful.”
  • Sunset view from our room.
 of 5 bubbles 2Bonnie, 19 Jan 2017 | Read review
“Choose a room facing the courtyard and just down from the outdoor pool”
 of 5 bubbles bunya2, 12 Jan 2017 | Read review
“NOT room 800.”
 of 5 bubbles Krisbrazil, 5 Jan 2017 | Read review
“Avoid bulding 6 like the plague”
 of 5 bubbles simmix1, 31 Dec 2016 | Read review
5 of 5