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I can't say enough great things about this hotel, customer service, food, location all superb! Our room was on the top floor with a view of San Diego...Just beautiful! I would recommend to anyone visting. you won't be disappointed!
This is an older hotel, which means some of the features are not the newest/nicest, but the staff is extremely friendly and service minded. It is also much more economical than many of the newer hotels. Staff were extremely attentive and made sure our visit...More
Response from Ryanaguinaldo, General Manager at Best Western Plus Hacienda Hotel Old TownResponded 12 August 2018
Thank you for staying at Best Western Plus Hacienda Hotel Old Town. We know that people are our greatest asset, and I'm proud of the caring our staff displayed.
Sounds like you enjoyed several excellent meals at The Old Town Tequila Factory. I'll pass your...More
From check-in to check out this stay was great. Desk person extremely friendly and helpful. Room large - could use some updates but not bad - slightly musty.
Easy access to rooms but my "view" room faced the corridor with a view in the distance...More
This hotel is very convenient to everything in old town. It's within walking distance to all the places of interest. It's built on a hillside and there are numerous buildings but there are elevators so there shouldn't be a concern if you have difficulty in...More
This is the only hotel i will stay at while in San Diego. For me, everything is vary convenient. Old Town was a short walk , near by restaurants with in walking distance. Train station also vary near by.I found the staff vary friendly and...More
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Response from Ryanaguinaldo, General Manager at Best Western Plus Hacienda Hotel Old TownResponded 5 days ago
Thank you for your loyalty to our Best Western in the heart of Old Town San Diego! We also look forward to welcoming you back and I can’t think of a much better compliment to receive. Please feel free to reach out to my office...More
Response from Boatwhisperer | Reviewed this property |
The hotel has a van shuttle to terminal. Call in advance to arrange your arrival pick up time. We walked through Old Town which is a pretty short walk - (dragged our bags with us). We took the van shuttle back to the... More
The hotel has a van shuttle to terminal. Call in advance to arrange your arrival pick up time. We walked through Old Town which is a pretty short walk - (dragged our bags with us). We took the van shuttle back to the terminal, arranged with the front desk.