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Holiday Inn Express San Diego Downtown

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Holiday Inn Express San Diego Downtown
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660 Reviews from our TripAdvisor Community

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Chicago
Reviewed yesterday NEW

This place was great. It was exactly what we were looking for. The room was clean and comfortable. It was in a great location, walking distance to plenty of things. We walked to Gaslamp, and to the Amtrack station. We biked to Balboa park (up hill, not an easy ride). There was free wifi. Plus it was reasonably priced. There...

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Helpful?
Thank Firefanne
Reviewed 1 week ago

I stayed at the Holiday Inn Express with my sister for 3 nights at the end of January. Yes, the hotel is currently undergoing some construction; however, we did not find that there an noise issues, or problems with the elevator. It wasn’t the fastest elevator, but it wasn’t a bad wait either. The customer service at this hotel was...

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1Thank JillyBean7777
Angelica R, Loyalty Champion at Holiday Inn Express San Diego Downtown, responded to this review

Thank you for taking the time to provide us with a review of your stay. We look forward to hosting you the next time your travels bring to San Diego.

Cannock, United Kingdom
Reviewed 2 weeks ago via mobile

Night person extremely rude - really needed to learn customer service. Hotel itself a real disappointment- nowhere near the gas lamp district despite false info on web and misinformation from staff. Avoid like the plague - I'm a platinum gold member so have an idea what I'm talking about.

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1Thank Els_1977
Angelica R, Loyalty Champion at Holiday Inn Express San Diego Downtown, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services.

Reviewed 3 weeks ago

It is currently being remodeled and showing good signs off a huge improvement. I am not sure if all the rooms are done but mine on the second floor was fresh. Very clean and new as it should. Had a fresh smell of paint. Hallways still needing work. No working interfered with my stay. Very friendly staff.

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1Thank Tommy S
Angelica R, Loyalty Champion at Holiday Inn Express San Diego Downtown, responded to this review

Thank you for taking the time to provide us with feedback about your stay. We are happy to hear that the remodeling did not interfere with your stay. We look forward to hosting you again.

San Diego, California
Reviewed 3 weeks ago

My wife and I recently had the misfortune of spending a night here. The hotel and parking structures are both under renovation. We weren't told that and the prices weren't discounted. When we arrived, only two of the three elevators worked (and one only served the garage). Signage on our floor directed us to our room just the off the...

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Helpful?
Thank jwd1212
Angelica R, Loyalty Champion at Holiday Inn Express San Diego Downtown, responded to this review

Thank you for taking the time to provide us with a review of your stay. We understand and apologize for the inconvenience caused by the construction. Yes the construction workers need to be more careful and we will speak to the foreman. Thank you for bring this to our attention We hope for the opportunity to make this up to...

Corrales, New Mexico
Reviewed 4 weeks ago via mobile

From beginning to end, my partner and I had an amazing stay at this location for three nights. Once, there shuttle was not able to pick us up, so we were instructed to take a taxi and they would reimburse me! Which is exactly what they did! The breakfast is first rate, the rooms were immaculate, and I didn't hear...

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Thank wolfmenz
Angelica R, Loyalty Champion at Holiday Inn Express San Diego Downtown, responded to this review

Thank you for taking the time to provide us with feedback about your stay with us at the Holiday Inn Express San Diego Downtown. Our staff takes pride in continually delivering excellent customer service. We look forward to hosting you the next time your travels bring you to San Diego.

Brisbane, Australia
Reviewed 8 January 2017 via mobile

Holiday inn has always been a good accommodation chain for us either in australia or now abroad in the USA. Staff very pleasant and aways willing to help. Rooms are spacious and somewhat modern. Bedding is comfortable A place to stay on any San Diego trip

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Thank Shanepol
Angelica R, Loyalty Champion at Holiday Inn Express San Diego Downtown, responded to this review

We are so glad you enjoyed our quaint, historic hotel. My Management Team and I will continue to work hard and strive for our guest’s ultimate satisfaction. We hope to be able to host you again should your travels bring you to beautiful San Diego again in the future.

Las Vegas, Nevada
Reviewed 4 January 2017 via mobile

We needed an extra night in San Diego and ended up at the Holiday Inn Express via Hotwire. The staff here is awesome and very personable. They also have a happy hour most nights and fresh baked cookies. The room was adequate with no problems. They are renovating a lot of the hotel but we were not disturbed. The location...

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1Thank barryvo
Angelica R, Loyalty Champion at Holiday Inn Express San Diego Downtown, responded to this review

Thank you for taking the time to provide us with a review of your stay at the Holiday Inn Express San Diego Downtown. We are very excited about our hotel-wide renovation that is already in progress. All guest rooms and common areas will be fully renovated including a hip, modern design to fix the bathroom size issue as well as...

Reviewed 4 January 2017 via mobile

The staff here was very friendly. Disappointed that we had to pay for parking. The elevator is the worst, plan on taking the stairs. We literally had to wait 10 minutes to get the elevator. But, there are only three floors, so taking the stairs isn't a big issue. They were in the middle of construction - as were buildings...

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1Thank Graphmaster
Angelica R, Loyalty Champion at Holiday Inn Express San Diego Downtown, responded to this review

Thank you for taking the time to provide us with a review of your stay at the the Holiday Inn Express San Diego Downtown. I want to apologize for the inconveniences caused by all the construction in the area and our renovation. Our staff takes great pride in constantly providing excellent customer service. I hope you will give us another...

Reviewed 2 January 2017

We chose this hotel because it was simple, clean, and near a lot of things to do. The staff was friendly and our room, though small, was clean and had all basic amenities. Make sure to take advantage of the free shuttle the hotel offers to different tourist attractions and the airport. Great hotel to choose if you need something...

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1Thank Lacey D
Angelica R, Loyalty Champion at Holiday Inn Express San Diego Downtown, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
It is our pleasure to welcome you to the newly renovated Holiday Inn Express San Diego Downtown. This 100% non-smoking hotel is perfectly situated in the heart of America s finest city. San Diego s most popular attractions are within minutes. With our staff's dedication to customer service, the San Diego Holiday Inn Express is a popular choice amongst all visitors.The hotel is within walking distance to the Gaslamp Quarter. For your convenience, take our free shuttle to the San Diego Zoo, Balboa Park, Cruise Ship Terminal, and the San Diego Airport. Enjoy our complimentary hot new breakfast bar featuring fluffy scrambled eggs or cheese omelets, bacon, sausage patties, flaky biscuits, and sausage gravy. The hotel offers free WiFi Internet access, refrigerators in all rooms, and a free business center with three dedicated computers. The hotel is two blocks from the San Diego Trolley which will take you to Qualcomm Stadium in less than 10 minutes. ... more   less 

Additional Information about Holiday Inn Express San Diego Downtown

Address: 1430 Seventh Avenue, San Diego, CA 92101
Region: United States > California > San Diego
Price Range: €137 - €304 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express San Diego Downtown 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Holiday Inn Express San Diego Downtown Hotel San Diego
Holiday Inn San Diego
San Diego Holiday Inn
Hotel Style:
#73 Family Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express San Diego Downtown staff and other travellers.
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Questions? Get answers from Holiday Inn Express San Diego Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevator is very slow, ask for a lower level floor”
 of 5 bubbles 836laceyd, 2 Jan 2017 | Read review
“There aree some rooms with Balcony”
 of 5 bubbles mikeg755, 30 Nov 2016 | Read review
“We are IHG Platinum Elite,we asked for upgrade and got room with balcony. I suggest asking for one that faces the 6th st side of hotel.”
 of 5 bubbles justmaryp, 12 Oct 2016 | Read review
“City view was nice on the balcony.”
 of 5 bubbles AnnetteV526, 30 Sep 2016 | Read review
“A room facing the street lets you sit out and watch the world go by but is a bit noisy. The other option is the rooms overlooking the pool”
 of 5 bubbles LorraineMore, 28 Sep 2016 | Read review
5 of 5