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All reviewsbalboa parkfree happy hourfree breakfastfree shuttlefree beer and winepancake machinehotel shuttleshuttle servicegaslamp quarterbreakfast roomhot breakfastfront desk staffan older hotelbooked this hotelstaff was very friendly and helpfulyogurtthe gas lamp district
Visited family...normally we stay closer to their home...north of the city. The party we came to attend was “downtown” so we wanted to stay in the city. Chose Holiday Inn as located fairly close to party venue...reasonable rate...breakfast included.
Property was well maintained but older....More
Thank Eileen H
Response from Jayson M, Manager at Holiday Inn Express San Diego DowntownResponded 2 weeks ago
Thank you so very much for taking the time to send such wonderful feedback. We value the positive words of our loyal guests. I will make sure to pass along your kind words to my staff, they thoroughly enjoy reading about how their...More
This hotel is a unique balance of historic and modern. The hotel is located in the Cortez area of downtown San Diego. The area is very quiet away from the Gaslamp madness, but close enough to be there in a few blocks. The hotel has...More
2 Thank FLCATRIPS
Response from Angelica R, Loyalty and Guest Experience Champion at Holiday Inn Express San Diego DowntownResponded 10 October 2017
Thank you Cafl1 for your review. We love our hotel its historical location once being connected to the El Cortez hotel, its proximity to many of San Diego's attractions but my favorite part is the food that surrounds us. Our shuttle service is a great...More
PROS:1) Walkinng and Uber friendly location was close to Gaslamp, Zoo, and airport. 2)Clean 3) Very friendly and professional staff.4)Typical Continental breakfast refreshed regularly with yummy turkey sausage.
CONS:1)Parking in the hotel structure was EXTREMELY tight.Plenty of spaces but you have to be in a...More
Thank Trace Q
Response from Ana N, Guest Relations Manager at Holiday Inn Express San Diego DowntownResponded 2 weeks ago
Good morning Trace Q,
Thank you for taking the time to review our hotel. Our hotel is centrally located to most of San Diego's attractions like The San Diego Zoo, the Gaslamp District, Balboa Park, the Embarcadero and the airport. Our breakfast is always a...More
My room had a newly-tiled bathroom with an excellent shower; a new desk, new carpet, new linens, a Keurig coffee maker, an empty mini-fridge, bright-enough lighting, and plenty of power outlets. Oh! And a balcony! It overlooked the courtyard and swimming pool. I flung open...More
Response from amanda s, FDS at Holiday Inn Express San Diego DowntownResponded 4 weeks ago
Good morning Amturnip,
First off, thank you very much for this great detailed review ! I can tell you genuinely took the time to pay attention and remember the smallest details about our hotel. Im hoping that means we left a good impression on you....More
Second stay here. Very convenient. Great breakfast nice staff and I love my balcony beautiful views. Went to lions tigers and bears in nearby Alpine By far the best San Diego attraction No crowds but such a wonderful experience. I will be backMore
Thank Jill L P
Response from amanda s, Front Desk Supervisor at Holiday Inn Express San Diego DowntownResponded 4 weeks ago
Good morning Jill L P,
Thank you very much for being a Loyal Guest to us, we are very glad to know that you like to stay at our property.
Allso ,thank you for letting us know what fun you had, I had never heard...More
Response from Angelica R | Property representative |
Yes we do have a complimentary shuttle to and from the cruise ship terminal We recommend that you reserve the shuttle the morning before you depart. It runs from 5am to 9:30 pm and we have times available ever 30 mins. For... More
Yes we do have a complimentary shuttle to and from the cruise ship terminal We recommend that you reserve the shuttle the morning before you depart. It runs from 5am to 9:30 pm and we have times available ever 30 mins. For pick ups just call the hotel and we dispatch the shuttle.