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Hard Rock Hotel San Diego

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#36 of 278 Hotels in San Diego
Certificate of Excellence
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Hard Rock Hotel San Diego
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4,724 Reviews from our TripAdvisor Community

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Showing 4,537: English reviews
San Diego, California
Reviewed 3 days ago NEW

I enjoyed my stay and I don't want to get too negative. The staff was friendly especially the IT guys, they were great. My only issue was I requested a late check out. I featured my booking on social media to receive the coveted 2pm check out that I needed. I went as far as ordering the coffee package as...

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Helpful?
Thank hleitter
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thank you for staying with us and for sharing your experience. It's good to know you enjoyed much of your stay, but we clearly missed some opportunities while you were here. We hope you will stay with us again so we can ensure your experience is excellent! James G. Manager

Reno, Nevada
Reviewed 3 days ago NEW

Great time at the Hard Rock Hotel - San Diego. So convenient to go our convention and right in the Gas Light District and close to all of the great choices to eat and drink. Had a great time and plan to stay there again.

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Helpful?
Thank johnfix
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thanks so much for your wonderful review! It sounds like you had a great stay and made the most of our downtown San Diego location. We are glad it was so convenient for your convention! We look forward to your next visit with us here at the Hard Rock Hotel San Diego! James G. Manager

Corona, California
Reviewed 3 days ago NEW

Overall the stay was a good one, I was disappointed with the shower leak under the door which flooded the bathroom floor each time I showered which made for a smelly, moldy experience. Also the maid service came at 8:30am in the morning one time and while I was still in the room I missed service for the entire day...

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Helpful?
Thank Kevin B
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thanks for staying with us Kevin, and letting us know the areas where we need to improve. We love providing our guests with a terrific experience, so we apologize for falling short this time. Please give us another opportunity as we'd love to make your next stay perfect in every way. James G. Manager

San Diego, California
Reviewed 4 days ago NEW

We have been together for 28 years and this was and will be one of our favorite and most memorable times ever. This is our 2nd time staying at the HardRock. .We were upgraded from a Woodstock suite to a Rockstar Gold suite on the top floor. Awesome room. Thank you very much!! Still curious what the Woodstock suite is...

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Helpful?
Thank gemouritzen
James G, Manager at Hard Rock Hotel San Diego, responded to this review

We are so pleased you had another awesome stay at Hard Rock Hotel San Diego and each time, we love having you as our guest! It's great to hear that your experience at our hotel is one of your most memorable! We love welcoming our guests and giving them the full rockstar treatment, so we are glad you loved your...

Reviewed 4 days ago NEW

I've stayed here a few time now and each time something little is wrong. This recent time the bathroom fan was on constantly with no way to turn it off that I could find. It sounded like you were in a wind tunnel even with the bathroom door closed. You had to turn up the television quite a bit to...

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Helpful?
Thank Steve M
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thanks for staying with us Steve, and letting us know the little areas where we need to improve. We love providing our guests with a terrific experience, so we apologize for falling short this time. Please give us another opportunity as we'd love to make your next stay perfect in every way. James G. Manager

Tucson
Reviewed 5 days ago NEW

Fun atmosphere and nice staff. Interesting room layout with comfortable accommodations. Overshadowed by no coffee maker available, broken blow dryer, clogged shower, having to go to registration daily for new room keys, $49 a night parking, etc.....and I was a VIP.

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Helpful?
Thank tsebilliards
James G, Manager at Hard Rock Hotel San Diego, responded to this review

We enjoyed having you as our guest and we're glad you were pleased overall. We're so sorry for the issues you experienced in your suite and with your room keys. Your feedback is so important to us, so thanks for letting us know. We'd love to have you stay with us again so we can ensure a wonderful stay! James...

Tampa, Florida
Reviewed 1 week ago NEW

Had a great stay, close to everything, and also liked there were a good variety of restaurants to select from that offered breakfast, lunch, and dinner. The staff was outstanding and very accommodating.

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Helpful?
Thank floridian2017
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Our entire staff at Hard Rock Hotel San Diego loves receiving reviews like yours! So glad you had a fantastic time and we look forward to your next visit! James G., Manager

Los Angeles, California
Reviewed 1 week ago

This is a very great place, and the staff here are very friendly! the room service is so nice! This hotel is very very clean! I have a great time to stay in this hotel! When I need help the staff always come to help me very fast during the time when I stay in this hotel!

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Helpful?
Thank jimmycyu1980
James G, Manager at Hard Rock Hotel San Diego, responded to this review

What a terrific review - thank you! All of us at Hard Rock Hotel San Diego are about creating a memorable, rock-star experience for our guests, and it makes us happy to know you had a great time! Please stay with us again soon! James G. Manager

Reno, Nevada
Reviewed 1 week ago

This was our first time at a Hard Rock property. We had heard great things from friends and family. San Diego is one of our favorite cities. We come every year and stay somewhere different. We were very pleased with the staff! Wasn't aware of the additional valet charge for leaving the car overnight, but the young lady, Ashley, was...

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Helpful?
Thank KarenStewy
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thanks so much for being our guest and for your awesome 5-Star review! We are so glad you took a chance on us and we appreciate your feedback. Our staff will be thrilled to know they helped make your stay memorable and the fact that you plan to return is icing on the cake. We look forward to welcoming you...

Reviewed 1 week ago via mobile

My stay at the Hard Rock was awesome. Excellent service and great rooms. Elaine was exceptional as a host and bartender in the members club. I'll be back just because of her awesome service and great sense of humor.

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Helpful?
Thank DPlayer409
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thank you for the awesome review and recommendation! It’s great to hear Elaine gave you the full Rock Star experience; we are so lucky to have her on our team! We have forwarded this over to her and we hope to see you again soon at the Hard Rock Hotel San Diego! James G. Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Float
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
  • Conference Facilities
Official Description (provided by the hotel)
Hard Rock San Diego Hotel Downtown is where VIP service meets urban-chic design with world-class dining and ultra-hip nightlife for an unforgettable experience that rocks. ... more   less 

Additional Information about Hard Rock Hotel San Diego

Address: 207 5th Avenue, San Diego, CA 92101-6908
Region: United States > California > San Diego > Downtown
Price Range: €236 - €412 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel San Diego 4*
Number of rooms: 420
Reservation Options:
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Also Known As:
Hard Rock San Diego
San Diego Hard Rock
Hotel Style:
#10 Spa Hotel in San Diego
#13 Luxury Hotel in San Diego
#16 Business Hotel in San Diego
#25 Romantic Hotel in San Diego
#58 Family Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel San Diego staff and other travellers.
32 questions
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Questions? Get answers from Hard Rock Hotel San Diego staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Please double check rooms w/ late checkouts. ”
 of 5 bubbles hleitter, 17 Feb 2017 | Read review
“good service!”
 of 5 bubbles jimmycyu1980, 12 Feb 2017 | Read review
“Higher floor was quite”
 of 5 bubbles BGuiot, 8 Feb 2017 | Read review
“ask to be on a higher floor so you do not hear the noise of drunk people partying in the gaslamp bars.”
 of 5 bubbles W5501CUmichellej, 7 Feb 2017 | Read review
“I was in a room that faced the street above 207 Club. Yelling each night as well as bottles being tossed in disposal each night. Also loud morning routines.”
 of 5 bubbles kzarubiak, 3 Feb 2017 | Read review
5 of 5