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Staybridge Suites San Diego Rancho Bernardo Area

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Traveller (35)
Room & Suite (29)
Pool & Beach (4)
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Overview
  • Excellent63%
  • Very good26%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
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Additional information
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Rooms
13 Jun14 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (181)
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Reviewed 20 April 2015 via mobile

Everything from top to bottom was perfect!! The staff were so friendly even when I got off work at 2 a.m.. I would go back again and again. Also the free breakfast was perfect for me. Again, more than anything the staff was spectacular!!

Thank Joshrasan
Reviewed 16 March 2015

Stayed here one night between a day at the San Diego Zoo and the San Diego Zoo Safari Park. it is about 75% of the way to the safari park from the zoo so I figured it was a good place to stay. I was...More

1  Thank Cal92673
Reviewed 22 February 2015

I stay here on business 3-4 times a year and have seen some good upgrades implemented such as better breakfast area, outdoor fire-pit, deco upgrades but this needs to continue. Lighting for the main sign at the top of the road was broken making finding...More

1  Thank MikeTuam
Response from scott g, Manager at Staybridge Suites San Diego Rancho Bernardo AreaResponded 27 February 2015

Hello Mr. Tuam, I am sorry you had issues. However, I cannot find your name in our system to verify which room you had problems with. Would you please contact me at Scott.Griffin@IHG.com, and let me know either which room you stayed in or what...More

Reviewed 19 February 2015

Where do I start with this wonderful property?? This is easily the most accommodating I have ever been to. From the moment I arrived (at 2:30am mind you) every employee was extremely polite and every hotel policy was designed to make my stay comfortable and...More

Thank Cory M
Reviewed 11 January 2015

Excellent service by all the stafl was unfortunately negated by the dog owners at this pet -friendly hotel. Encountering dog feces around the outdoor area was somewhat expected but to do so in the corridor of the floor we stayed on was upsetting. Management and...More

1  Thank Brian F
Response from IHGCare, Guest Relations Manager at Staybridge Suites San Diego Rancho Bernardo AreaResponded 27 January 2015

Dear Brian F, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about customer service. However, we’re sorry we fell below your expectation regarding the corridor cleanliness which...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Concierge
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Tennis Court
Heated pool
Details
Price range
US$144 - US$306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Family Hotel in San Diego
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$144 - US$306 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Family Hotel in San Diego
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (35)
Room & Suite (29)
Pool & Beach (4)
Dining (2)
Questions & Answers
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travelingpair_w_miss
18 September 2014|
Answer
Response from scott g | Property representative |
Hello, Yes, late 2011 was the completion of the renovation. We really do our best to take great care of our guests every single day. Our maintenance crew works very hard. That said, we do have to reach out to vendors to... More
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Room Tips
"Rooms on the outer edges of the hotel are quietist. At breakfast and happy hour it can get hectic with all of..."
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"Try to get a room away from the common areas, especially on weekends."
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"The 3rd floor has a warning that the area has harmful chemicals. I inquired and was assured there was..."
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"Pool side gives a good view."
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