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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
I spent a long weekend at the Stay bridge. The room was clean and quiet. The bed comfy. The breakfast had a great selection of various items. The staff was great. I wasn't there long enough to enjoy the dinners.
This was an excellent place to stay while in the area on vacation. The hotel has the new updated Staybridge look and feel with updated furnishings, countertops, cabinets, and backsplash. The rooms were clean and fresh. We never heard noise from another unit while staying...More
Booked the room for my parents. It is a bit far from San Diego attractions likely marketed toward long term visiting workers at nearby businesses. The room was nice, has full kitchen bedroom set off from the living area. Not huge, but felt big compared...More
I stayed here for a training class Nov 6-9 2017. A very comfortable room. Breakfast was great and they offered a social hour in the evening with free beer and bar food. Great atmosphere and close to shopping and other attractions.
We've stayed at this hotel before and have always enjoyed our stays. The breakfast is great, the evening receptions are good and the rooms are clean and roomy. The location is great with good freeway access and close to many shopping and dining options.
Unfortunately,...More
Thank luv2takepics
Response from IHGService, Guest Relations Manager at Staybridge Suites San Diego Rancho Bernardo AreaResponded 8 September 2017
Hi luv2takepics,
Thank you for your candid review and for staying with us. We strive to provide the best possible experience and it is great to read from our guests on how we are doing. We're glad to learn you are a regular visitor at...More
Hello,
Yes, late 2011 was the completion of the renovation.
We really do our best to take great care of our guests every single day.
Our maintenance crew works very hard. That said, we do have to reach out to vendors to... More
Hello,
Yes, late 2011 was the completion of the renovation.
We really do our best to take great care of our guests every single day.
Our maintenance crew works very hard. That said, we do have to reach out to vendors to assist with these issues from time to time. In the busy in the summer months, we can't always repair something the same day (though that is our goal). Sometimes, delays do happen and we can't get something fixed quickly.
In instances where there have been maintenance issues that weren't resolved quickly, my staff and I always do our best to make it right with our guests.
I hope you have a great day. If you have any further questions, you can reach me at 858-521-4302.
Thanks!
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Room Tips
"Rooms on the outer edges of the hotel are quietist. At breakfast and happy hour it can get hectic with all of..."