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I have stayed in hostels and cheap
motels before, I really think this establishment should close down. From the outside, you can already smell the old and rotting building. We were assigned to room 202, the ac was the oldest i've seen in my life,...More
I wrote a review on booking.com too because I booked through that site. Don't stay here it is so awful. Stayed in Room 2016 last name is Flores so Heritage doesn't try to get this removed. Save yourself the headache and stay somewhere else!!!
1 Thank DeeDee12Three
Response from Laurence B, General Manager at Heritage Inn San Diego Near Sea WorldResponded 10 August 2016
Thank you for taking the time to write a review of your recent stay. I apologize for the fact we did not live up to your expectations. We will address the various issues you mentioned such as the bathroom fixtures, TV/ Remote, and WiFi not...More
arrived on a thurs nite in June. clean room, clean shower, clean toilet, clean sink, clean bed, ok carpet, very old furniture, relatively quiet, relatively safe area (Holiday Inn Express is across the street), helpful staff. allows pets. I am generally happy.
ok, the complaint...More
Response from Laurence B, General Manager at Heritage Inn San Diego Near Sea WorldResponded 5 July 2016
Thank you for taking the time to complete the survey on your recent stay at the Heritage Inn. I appreciate the feedback regarding the trash in the hallways and I have addressed this issue with my Housekeeping department in order to prevent this from happening...More
The night was good, nothing odd, regular cleaning and enough to sleep. The reason of my bad review is because they charged me more money than we agreed and they've been ignoring my calls for a week. If there is somebody there, please answer the...More
We stayed at this hotel for two nights, and over all this was a very decent choice to make. The hotel is located near Arena Sports street, which has a large variety of restaurants you can choose to have lunch or dinner in, as well...More
Thank Rachel P
Response from Laurence B, General Manager at Heritage Inn San Diego Near Sea WorldResponded 20 June 2016
Thank you very much for taking the time to provide us with comments about your recent stay with us. I appreciate the positive review and that you enjoyed your time with us. I will pass on your remarks to the staff at the Front Desk....More