I booked this hotel to take my son for his first trip to Sea World. Unfortunately, when I picked him up from school yesterday, I could see that he had caught some sort of bug, likely from another one of the kids there. I reached out to this hotel to cancel, or reschedule, my booking and was told there would be a $182 fee for doing so.,, whether I were to cancel, or simply reschedule. Why? Because I was reaching out to them only 22 hours in advance rather than the 24 that "their policy" requires. I waited until his morning to see if my son felt any better, but he did not... so, I ate the $182 loss for not using my reservation. Needless to say, I will never book this property again, and will look for a more reasonable place to give my business to. And I just purchased two Platinum passes for San Diego parks, so heaven knows, I will be visiting SoCal a lot during the next 12 months.…
Hotel appears nice on the outside. Once in room floors were very dirty, coffee maker looks like it was pulled out of a dumpster, Bed skirt had pet stains on it, Sheets on bed were threadbare and you could see through them, Shower had little to no pressure. Over this hotel appears nice outside but is poorly maintained inside.
Friendly staff and good location. Would stay again when I head back to San Diego. Would make sure reservations are confirmed had issue with one night by booking with Expedia. The rooms were spacious but the floors were dirty!!
The location to sea world was the only good thing. Room was not clean, floors were extremely dirty as soon as you would take your shoes off your feet/socks were black. Very noisy can hear everything through front door. No water pressure in shower.
Super clean. great size room. great value. Good room with parking. Unfortunately no elevator on property. Some big fat 300+lbs person kept complaining about the stairs throughout the trip so that was pretty funny and entertaining when I heard it lol I just included this anecdote to fit the review.
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