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Hilton San Diego Resort & Spa

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#92 of 279 Hotels in San Diego
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Hilton San Diego Resort & Spa
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2,979 Reviews from our TripAdvisor Community

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Showing 2,893: English reviews
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St. Paul, MN
Reviewed 2 days ago NEW

Room quality is very poor. Rooms look like their straight from the 1980s. Service is pretty good but the location is below average. The grounds are clean and the pool area is very nice. The pool is heated but it was pretty cold with partly cloudy low 60s weather.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jibber032117
HiltonMissionBay, General Manager at Hilton San Diego Resort & Spa, responded to this review

Jibber032117: We greatly appreciate feedback from our guests regarding their overall experience at the resort. I am sorry to hear that you were unhappy with the rooms, we use our reviews toward making improvements in the future. I am happy to hear that you enjoyed the ground and received good service from the staff. We hope that you will stay...

Los Angeles, California
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

My family love to travel and we choose the hotels for our trips by doing extensive research beforehand. We love comfort, cleanliness, location convenience and most importantly, great customer service. We recently had a new addition to our family which put a hold on our vacation planning. However, I wanted to do something special for my birthday & have been...

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Helpful?
2Thank ladiesel
About Hotel's Favourite Review
HiltonMissionBay, General Manager at Hilton San Diego Resort & Spa, responded to this review

Dear ladiesel, We love to be a part of special life celebrations and thank you for giving us the opportunity to give you the wonderful day and getaway that you were hoping for. We're immeasurably proud of our team and their dedicated hospitality, and will definitely share your praise with our front office and management staff. It's valued guest reviews...

San Diego, United States
Reviewed 2 days ago NEW

Title says it all. Staff all friendly and helpful at all levels. Location on Mission Bay nice. Rooms and facility in general is showing it's age and needs a freshening up. Noise from I-5 very noticeable in rooms closer to highway.

Review collected in partnership with Hilton Hotels & Resorts
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Thank petereM6271OR
Reviewed 3 days ago NEW

Great place for a business meeting or a personal vacation spot...glad we chose this location and and will come back for certain either on a business or personal vacation next year! Staff was great pool and restraunts superior and emeties through out the property were ubove average!! Recommended this property to other business associates.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Greg F
Reviewed 4 days ago NEW

very nice hotel, but ... the waters in the lagoon stink This is a very nice hotel. My room was not very large, but was nice and had comfortable beds. The staff are nice and friendly. Nice sandy beach. Good food at the restaurant. But, the water in the bay stink, which has nothing to do with the hotel. And...

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Helpful?
Thank Hunter k
HiltonMissionBay, General Manager at Hilton San Diego Resort & Spa, responded to this review

Hunter k, Happy to hear that enjoyed the property! The team loves seeing feedback about their friendly service, and we are all glad you had a nice restful visit. We hope to see you again in the future.

Nashville, Tennessee
Reviewed 4 days ago NEW

The property is beautiful but the rooms are in desperate need of updating, DEEP cleaning, fresher indoor air quality (rooms stink like cat urine and cigarettes; public bathrooms smell like sewage); the food quality is horrible and it would be nice if the water didn't go out for the better half of one of the days I was there. If...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Dawn M
HiltonMissionBay, General Manager at Hilton San Diego Resort & Spa, responded to this review

Dear Dawn M Please accept our apology for falling short on your expectations. The experience you had with our guest rooms is not typical and certainly falls short of our high standards. It seems that you visit coincided with an emergency water repair, and while we did everything possible to attempt to limit guest impact, I can understand your dissatisfaction....

The Bay Area
Reviewed 1 week ago NEW

Despite having requested a room with a view I was given one of the least desirable ones - 2nd floor in the annex with a view of the inner courtyard. On the positive side, the receptionist impressed me with tactful assistance during the checking-in process. The location is not as ideal as those of hotels on the outer banks of...

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Helpful?
Thank cuckatoo
HiltonMissionBay, General Manager at Hilton San Diego Resort & Spa, responded to this review

Dear cuckatoo, Thank you for being our guest. We appreciate your positive comments about our front office staff and our food and beverage options as well as your constructive feedback about the lighting in your guest room and our WiFi. We are constantly looking for ways to improve based on guest feedback and hope to welcome you back in the...

San Bernardino, United States
Reviewed 1 week ago

Excellent service and location, highly recommended, give it a try, I don't know the cost of the hotel since I was there for a meeting that was hosted. Seriously, do you want me to write a review with minimum number of characters, definitely, will not participate in this again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Dorothy C
HiltonMissionBay, General Manager at Hilton San Diego Resort & Spa, responded to this review

Dear Dorothy C, We're glad to hear that you had an excellent experience at Hilton San Diego Resort & Spa and that you enjoyed our service and location. Be it business or leisure travel, we would love to welcome you back for an equally wonderful return stay. All the best, DON DENNIS Managing Director

Kansas City, Kansas
Reviewed 1 week ago

After paying extra for a parking spot, the hotel overbooked, double stacked and illegally parked cars all through out the campus due to a valet issue for an event. After complaining and requesting my parking money be refunded. Bree Feenan, hotel guest service manager, treated me with a flippant, rude, and unhelpful attitude. It is clear that Hilton and this...

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Helpful?
Thank GreatApe2017
Boston, Massachusetts
Reviewed 1 week ago

Beautiful hotel in a great location. Brought two young children and was able to keep them happy and entertained. Just an all around great time. Pool is gorgeous! Staff was super nice. Absolutely recommend.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Laura S
HiltonMissionBay, General Manager at Hilton San Diego Resort & Spa, responded to this review

Dear Laura S, Thanks to you and your family for being our guests at Hilton San Diego Resort & Spa! We're so happy to hear that you and the little ones enjoyed yourselves and had a nice stay. We appreciate your positive feedback about our location, pool and staff and your recommendation to fellow travelers. We hope to have the...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton San Diego Resort & Spa

Address: 1775 East Mission Bay Drive, San Diego, CA 92109-6801
Region: United States > California > San Diego > Mission Bay Park
Price Range: €185 - €355 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton San Diego Resort & Spa 4*
Number of rooms: 357
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Priceline, Hilton Hotels Direct and Jetsetter so you can book your Hilton San Diego Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton San Diego Hotel San Diego
Hilton San Diego Resort And Spa
Hilton Hotel San Diego
Hotel Style:
#14 On the Beach Hotel in San Diego
#22 Spa Hotel in San Diego
#28 Green Hotel in San Diego
#33 Luxury Hotel in San Diego
#62 Business Hotel in San Diego
#66 Family Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Hilton San Diego Resort & Spa staff and other travellers.
27 questions
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Holmdel, New Jersey
5 months ago

See all questions (27)

Questions? Get answers from Hilton San Diego Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for upper level lagoon view”
 of 5 bubbles 956hamh, 24 Mar 2017 | Read review
“Choose from tower or 1-2 level buildings closer to water and walk/bike trail.”
 of 5 bubbles O1296DUjamesb, 2 Mar 2017 | Read review
“We were in the 200's odd numbers on 2nd floor facing the water.”
 of 5 bubbles kewpie1, 1 Mar 2017 | Read review
“Getting a room with a bay side view is really nice!”
 of 5 bubbles nightwisher7, 14 Feb 2017 | Read review
“Palacio Rooms have a beautiful view and direct access to the beach, good for kids.”
  • As you walk in
  • Area to look out within the room, nice play to relax.
  • Porch outside the room lead to the beach.
 of 5 bubbles 262carlosn, 10 Feb 2017 | Read review
5 of 5