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The Westin San Diego

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#49 of 278 Hotels in San Diego
Certificate of Excellence
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The Westin San Diego
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774 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin San Diego
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Showing 719: English reviews
Oceanside, California
Reviewed 2 weeks ago

I give this place 0 stars. Please do not stay here or do anything here.I had picked this place for my wedding because of its gorgeous architecture, but unfortunately, I was only given empty promises. I had no idea who was my main point of contact. I was juggled around by multiple people. I was verbally promised that the pool...

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Helpful?
4Thank lan1043
Alyssa T, General Manager at The Westin San Diego, responded to this review

lan1043 - It is unfortunate you are not giving any credit to the hotel for the above and beyond service that was provided to you on your special day. Without a wedding coordinator, DJ, florist and the necessary special items provided/used for such a special event - your hotel contact and the person that ensured the event went off successfully...

Boston, Massachusetts
Reviewed 3 weeks ago via mobile

I stayed here 2 nights for business. The hotel is located at a walking distance from the famous gas lamp district. The rooms are spacious and well done. The service was good and I enjoyed my overall stay here.

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Helpful?
Thank New O
Alyssa T, General Manager at The Westin San Diego, responded to this review

New O - I am happy to hear you enjoyed your overall experience at the Westin San Diego. Thank you for choosing to stay with us and we look forward to welcoming you back again on your next trip. Remain Well, Alyssa Turowski General Manager

San Francisco, California
Reviewed 3 weeks ago

My family and I stayed here for 2 nights for a meeting my husband was attending. Staff was friendly, room was updated and clean and the hotel was within a 10-15 min walk from the Gaslamp district. But to be honest, if I were planning a big, family vacation, I'm not quite sure I would choose this hotel. As I...

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Helpful?
Thank saritatay
Alyssa T, General Manager at The Westin San Diego, responded to this review

saritatay - I am glad your family chose to join your husband on his conference trip to sunny San Diego. While the hotel is not a resort Westin, we are a full service hotel in a downtown market. Our set up and amenities mirror those in our competitive set. There are no Westin resorts in the San Diego area. We...

Dallas, Texas
Reviewed 4 weeks ago

I booked the Westin due to its $200+ price point, free shuttle to airport, and proximity to the San Diego ship dock. I needed a clean comfortable place to clean-up, relax and unwind after a 7 day Mexican Riviera Cruise. As a SPG member, I checked in early just past 10am. Got a nice very large, corner room on the...

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Helpful?
Thank louisa756
Alyssa T, General Manager at The Westin San Diego, responded to this review

louisa756 - Thank you for the excellent review. I am pleased you enjoyed your stay and the hotel team was friendly, professional and helpful. While we are located in a larger downtown city environment, it is quite safe thanks to the San Diego Downtown Partnership and all they do to keep us clean and safe through their many programs. Come...

Long Beach, California
Reviewed 4 weeks ago via mobile

I try not to write poor reviews but this is a warning to other last minute travelers who trust chains. This Westin is poorly laid out, not clean, and eager to nickel and dime the business traveler. Many people checked in at the lobby then proceeded to some conference check in, so I can imagine this hotel's clientele. However, be...

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Helpful?
1Thank RChop
Alyssa T, General Manager at The Westin San Diego, responded to this review

RChop - It is unfortunate to read you did not enjoy your Westin experience. This feedback is quite different from what we are known for and as you can see from our many reviews, we thrive on being a full service Westin hotel with all the amenities for both business and leisurely travelers. We strive to ensure our guests leave...

Rhode Island
Reviewed 4 weeks ago via mobile

Stayed here and the at the Westin Gaslamp during the week, both great properties. Staff was great! The area is awesome for things to do, close to everything. This property is bigger than the other Westin. Rooms were great, all things went well! Would stay again.

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Helpful?
Thank TThornton80
Alyssa T, General Manager at The Westin San Diego, responded to this review

TThornton80 - We look forward to welcoming you back again! Thank you for your loyalty to the Westin brand. Remain Well, Alyssa Turowski General Manager

Dallas, United States
Reviewed 4 weeks ago

As a road warrrior weekly hotel check-in's all begin to blend together. Today's check-in at the Westin was exceptionally nice. Terese was not only wonderfully polite and engaging but ensured I was satisfied with my room. My original room was on the 11th floor and was a bit dark. Requested a room change and Terese was very accommodating. The hotel...

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Helpful?
Thank Mison C
Alyssa T, General Manager at The Westin San Diego, responded to this review

Mison C - Thank you for taking the time to personally recognize Terese. I will be sure she is recognized for her efforts. She is a fantastic front office associate and was our 2015 front of the house associate of the year! She prides herself on great customer service and strives to make every guest feel special and cared for....

Toronto
Reviewed 4 weeks ago via mobile

We stayed 8 nights at this hotel , it was very clean, staff was very friendly, rooms a good size and very comfortable. Wonderful lobby bar and lobby restaurant great for breakfast. Coffee machine in room was nice. Gym was really good, and pool area had comfortable couches or lounge chairs to curl up in. Will return again if ever...

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Helpful?
Thank Plumtree
Alyssa T, General Manager at The Westin San Diego, responded to this review

Plumtree - We hope your travels will bring you back to San Diego and the Westin San Diego. Thank you for sharing your recent experience. I am glad you had a comfortable 8 day stay and found the team to be friendly. Be Well, Alyssa Turowski General Manager

Reviewed 4 weeks ago

The hotel is stunning and feels very classy and upscale. The rooms are very nice and have great views. Bathrooms are large and the beds, linens and robe are so comfortable. There is also a giant 50 inch HD TV in the room which is great when you just need to relax after a busy day.

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Helpful?
Thank Larry N
Alyssa T, General Manager at The Westin San Diego, responded to this review

Larry N - I am pleased to read you enjoyed your overall Westin San Diego experience. We strive to ensure our guests leave feeling better than when they arrived and it appears we accomplished that with you. Come stay with us again, should your travels bring you to San Diego. Remain Well, Alyssa Turowski General Manager

Tucson, Arizona
Reviewed 3 November 2016 via mobile

It is three block from the bay and on Broadway. This allows easy access to the Gas lamp area as well as a lot of restaurants in little Italy, and Horton plaza shops. Rooms are a bit odd shaped but has some great views. SPG recognition is great. Next door to federal and state courts. Great short walk to the...

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Helpful?
1Thank travelman40
Alyssa T, General Manager at The Westin San Diego, responded to this review

travelman40 - Thank you for choosing the Westin San Diego and for sharing your feedback with Trip Advisor. We appreciate the 5 star review and appreciate you recognizing how great our location is to everything in downtown San Diego. Be Well, Alyssa Turowski General Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin San Diego Hotelprovides a retreat to one of downtown San Diego's landmark hotels. Experience The Westin San Diego's $15 million dollar transformation, introducing the brand's new modern design. The hotel now has a distinctly upscale, contemporary feel, inspired by soothing elements of nature. With a complete revitalization of guestrooms, restaurant, lobby, public areas, San Diego meeting space, two new Legal War Rooms, Tangent and a new Westin Fitness Studio, the newly refurbished urban retreat will transform every aspect of a stay into a revitalizing experience. The Westin San Diego is located a few blocks from the famous Gaslamp Quarter and just minutes from all of San Diego's major attractions: Sea World, San Diego Zoo, Old Town and more. Enjoy Westin San Diego Hotel's panoramic views of the San Diego Bay, Coronado Island and the downtown cityscape from your guestroom. Stay connected with complimentary Internet access in the lobby and complimentary shuttle service to/from the San Diego airport. ... more   less 

Additional Information about The Westin San Diego

Address: 400 West Broadway, San Diego, CA 92101-3504
Region: United States > California > San Diego > Downtown
Price Range: €128 - €336 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin San Diego 4*
Number of rooms: 436
Reservation Options:
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Also Known As:
Westin San Diego Hotel San Diego
San Diego Westin
Wyndham San Diego Hotel
Hotel Style:
#14 Spa Hotel in San Diego
#18 Luxury Hotel in San Diego
#23 Business Hotel in San Diego
#32 Romantic Hotel in San Diego
#40 Family Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from The Westin San Diego staff and other travellers.
16 questions
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Questions? Get answers from The Westin San Diego staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“our room was on a corner so very large & spacious & quiet”
 of 5 bubbles I6455LVmichaelm, 7 Dec 2016 | Read review
“Higher floors may be less noisy.”
 of 5 bubbles ProfessorCalculus, 30 Nov 2016 | Read review
“Rooms facing the bay or Coronado are always good rooms. The view is tremendous.”
 of 5 bubbles Annie55906, 30 Nov 2016 | Read review
“SPG Preferred rooms and floors are large and include a extra perks.”
  • King bed on 17th floor. Clean, comfy, spacious room and bath
 of 5 bubbles louisa756, 11 Nov 2016 | Read review
“Request room with view of bay. Much brighter than room with city view.”
 of 5 bubbles misonc2016, 8 Nov 2016 | Read review
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