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400 West Broadway 1051 Columbia Street, San Diego, CA 92101
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Traveller (396)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 10/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin San Diego Bayview
Updated 10/05/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#18 of 293 in San Diego
Location
Cleanliness
Service
Value
Travellers' Choice
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycles available
Walking tours
Pets Allowed ( Dog / Pet Friendly )
Paid private parking nearby
Wifi
Paid internet
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Coffee shop
Breakfast available
Complimentary Instant Coffee
Kids' meals
Outdoor dining area
Snack bar
Free airport transportation
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Massage
24-hour security
Baggage storage
Non-smoking hotel
Sun deck
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Walk-in shower
Bathrobes
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
City View
Languages Spoken
English, Spanish
Hotel links
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2155Reviews37Q+A100Room tips
Traveller rating
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Most Recent
Dee wrote a review 17 May
Los Angeles, California155 contributions14 helpful votes
From the very beginning when I booked this hotel, I had clear instructions from Westin about their shuttle service from the airport (This was partly the reason why I chose Westin downtown). I was even more impressed with the service offered by Janine, a front desk staff who provided me with essential tourist related information (Booking a shuttle to airport on my last day, travel information, and even FRED San Diego - a must for tourists living in downtown area). She is really a gem, as she was able to resolve the issues even after my check in (sending essential items to my room etc). On my other days, the other front desk staff appeared tired and I would say they provided the basic service (i.e. met expectations). I would encourage them to provide solutions for their customers instead of providing information (E.g. I was late for my requested shuttle as my elderly parents had gone to the washroom, and had requested from the front desk staff to wait for them. The staff mentioned the following in a matter-of-fact manner: "The shuttle runs every half an hour, if you miss this you will have to wait for the next one". I was disappointed by this, given the warm hospitality on the first day by Ms Janine. Luckily, the bell team was tolerant of my elderly parents' needs and they were able to accommodate for an additional 7 minutes). Overall, I would still recommend this hotel given the proximity to various tourist locations. The service provided was acceptable for other staff, but exemplary for Ms Janine. I hope there can be additional training given for staff in this hotel :) I felt very welcomed at your hotel and I do hope others feel the same way. Thank you Westin!
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Date of stay: May 2022
Rooms
Service
Sleep Quality
Room Tip: Views facing the bay would be great!
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Response from Connector54153319437, General Manager at The Westin San Diego Bayview
Responded 1 week ago
Thank you for the lovely review! It's excellent your time at The Westin San Diego Bayview was so fantastic! We're thrilled our team took such wonderful care of you. Janine is a treasured member of our team so it's not surprising you felt so welcome and comfortable. That's what we like to see! We can't wait until your next visit so we can share another amazing experience with you!
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BrookiesCookies wrote a review Apr 2022
San Francisco, California14 contributions24 helpful votes
Hotel's Favourite
The entire staff seemed to have the goal of making our stay as pleasant as possible. No matter who we interacted with (front desk, bellman, valet, bar staff), they were warm and friendly and appeared ready to go the extra mile to help us. Therese at the front desk was particularly helpful and warm in helping us fix an error we made in our reservation. The location is great for seeing all the downtown SD sights. The hotel is 2 blocks from the train station, and the major bus and trolley lines are within a few blocks. It's a great home base for visiting the city. It's a beautiful and spacious hotel with great views and I highly recommend it to families traveling to the San Diego area.
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Date of stay: April 2022
Rooms
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Response from Connector54153319437, General Manager at The Westin San Diego Bayview
Responded 4 weeks ago
Thank you for the excellent rating! We're so glad that you've enjoyed your stay at The Westin San Diego Downtown so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team. Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon. Have a beautiful day!
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Bobby M wrote a review 16 May
1 contribution
I had a fast check in and the staff were very polite. The pool were empty and the gym was nice. I did not use the valet, sine I was able to park on the streets overnight. Easy walk to Little Italy and to Seaport Village.
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Date of stay: May 2022Trip type: Travelled
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Response from Connector54153319437, General Manager at The Westin San Diego Bayview
Responded 1 week ago
Thanks for the fantastic review! It's excellent you had such an amazing stay at The Westin San Diego Bayview! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see! We can't wait until your next visit so we can share another fantastic experience with you soon!
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Eduardo Fournier wrote a review 12 May
1 contribution
The very nice hotel, located in the center of the city, the very spacious room with beautiful views, the gym area and pool very spacious and also with excellent views, in the bar the food and drinks are very rich, excellent to watch sporting events , the coffee that is offered in the room is very tasty, the attention and service of all the employees are luxurious, it is a place that you have to return to.
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Date of stay: May 2022
Rooms
Location
Service
Room Tip: wonderful view
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Response from Connector54153319437, General Manager at The Westin San Diego Bayview
Responded 1 week ago
Thanks for the excellent review! We're delighted your time at The Westin San Diego Downtown was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our team and spacious rooms as well as our gorgeous views, central location, and amenities. That's what we like to see! We look forward to hosting you again soon for another fantastic experience.
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Sare wrote a review 4 May
1 contribution
Check in was very easy and the front desk staff was professional and kind. Room was clean and quiet, and location of the hotel was very convenient for everything in downtown San Diego. They even gave me a drink ticket to enjoy a night cap at the bar. Also, I felt very safe around the hotel and walked to the train station in the morning. It is very well lit, and they limit access to the hotel during evening hours to ensure the safety of guests.
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Date of stay: April 2022
Value
Cleanliness
Service
Trip type: Travelled
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Response from Connector54153319437, General Manager at The Westin San Diego Bayview
Responded 3 weeks ago
Thanks for the great review, Sare. It's wonderful you enjoyed your stay at The Westin San Diego Downtown so much! We strive for excellence so we're thrilled you appreciated not only our great staff and clean rooms, but also our wonderful location! Your praise lets us know we're doing our job! We can't wait to host you again soon for another amazing experience!
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Keith wrote a review 3 May
United States1 contribution
Paul, the bar tender was more like an ambassador, he was cordial and just down right friendly. Next visit coming here because of this guy. He made me feel like I was talking to a family member. Thanks for everything.
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Date of stay: May 2022Trip type: Travelled
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Response from Connector54153319437, General Manager at The Westin San Diego Bayview
Responded 3 weeks ago
Thank you for sharing this wonderful review with us, Keith! We're thrilled to hear you had such an enjoyable experience at The Westin San Diego Downtown! We also appreciate your kind words regarding our team. We're pleased to know that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fabulous to hear! Your praise is not only rewarding, but also encouraging. We'd love to share yet another unforgettable visit with you someday!
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Mark G wrote a review Apr 2022
2 contributions
Wanted to take a moment to thank Marriott/Westin for Paul the bartender in the lobby bar. We had a brief Happy Hour visit with this affable pro. Very engaging. The next evening, I stopped by for a night cap and said "hi" even though I sat in the lounge. We shook hands and he said, "Mark, how are you?" I was blown away he recalled my name after such a brief encounter the night before. As he was walking away, he turned and said, "Where's Tia?" my colleague from the day before. Wow! Later, I told him, "Listen, even if I stay at another hotel in San Diego, I will come back and say "hi". I meant it. One final thought: While we were having our happy hour drink the day before, he said, "Hey, see that?" And he looked toward the lobby We turned and two young kids were running around playing. Paul said: "I miss that. Seeing kids running around being kids makes me believe we're coming back, getting back to normal." Spot on. Westin/Marriott...you're lucky to have Paul. Treat him right. He's a good man and a credit to your hotel and company.
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Date of stay: April 2022Trip type: Travelled
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Response from Connector54153319437, General Manager at The Westin San Diego Bayview
Responded 3 weeks ago
Thank you for the excellent review! We're thrilled your time at The Westin was so amazing! We endeavor to go above and beyond to ensure our guests have a memorable experience. It's not surprising that Paul took such wonderful care of you and made you feel so valued. He is an important member of our team! We look forward to hosting you again soon for another fantastic experience! Have a beautiful day!
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Raphael B wrote a review Apr 2022
Miami, Florida1 contribution
While staying for a work trip, we stayed here for the week. Paul the Bartender gave us the lowdown on activities and restaurants around the area. Great guy! Rooms were fine not really a big critic on where I stay in work trips. Right in the heart of downtown San Diego so there’s many places to go. 15 drive from the airport.
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Date of stay: April 2022Trip type: Travelled
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Response from Connector54153319437, General Manager at The Westin San Diego Bayview
Responded 4 weeks ago
Thanks for the wonderful review, Raphael! It's excellent you had such a fantastic experience at The Westin San Diego Downtown! We care deeply about the happiness and satisfaction of our guests and your praise for our team lets us know we're doing our job. Paul is a valued member of our team so it's no surprise he took such great care of you. That's what we like to see! We look forward to sharing another splendid experience with you soon! Have a lovely day!
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Thomas1406 wrote a review Apr 2022
Bergen, Norway401 contributions175 helpful votes
Stayed here for two days during our visit in lovely San Diego. We were a bit worried about the parking rates at the hotel, but realized there were half priced parking in a garage just across the street (as it seemed, it was the same garage where the valets parked). The hotel is in a nice building, but for a Westin Hotel we felt that the lobby area was a bit cold/sterile. Employees were nice though and so was the room and the view. One issue though was that the refrigerator in the room was very noisy. Biggest issue here is that they are charging a destination fee. For me that's an automatic 2* withdrawal. It's at $25 and the only real added value is $10 credit in the bar/restaurant, but that's just a trick to get you in there. Charging a mandatory fee for calls (who uses them anymore?), wifi (already included in my Marriot Bonvoy-membership), shuttle and bike rental (let those who need it pay for it) is a plague that is spreading among US-hotels. I don't believe my silent protest here will help, but I do encourage anyone reading this review to do the same when you encounter hotels with such fees. Anything you want to put in a (mandatory) resort fee , put in in the room rate. End of discussion.
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Date of stay: April 2022
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Response from Connector54153319437, General Manager at The Westin San Diego Bayview
Responded 4 weeks ago
We appreciate you taking the time to share your feedback, Thomas. It's unfortunate you didn't notice all fees associated with your booking. We are able to offer a variety of additional services with the aid of our facilities fee. We'll be sure to address your concerns with the appropriate members of our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
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stephen1500 wrote a review Apr 2022
Kahului, Hawaii65 contributions37 helpful votes
I put a towel on the bathroom counter and it came up with red and orange colors on it, likely makeup. They left one coffee in a 2 bed room. The counters in the room were also not clean They also charge a rip off $25 dollar fee. What do you get for this: unlimited phone calls (we all get these already on our cell phones; internet (as a member of Bonvoy this is also free already); airport shuttle (only good if you need it, and most hotels do this free); $10 dining or bar credit (we were not eating there and I went to the bar and asked what I count get for $10. The answer: one beer); use of a bicycle to ride around the area. (in the lobby there are about 15-20 bikes, so obviously not very many people use this.
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Date of stay: April 2022
Value
Location
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Response from Connector54153319437, General Manager at The Westin San Diego Bayview
Responded 4 weeks ago
We appreciate the feedback. We're disappointed your time with us was less than ideal. We care deeply about the satisfaction of our guests so we regret that our housekeeping services and amenities didn't meet your expectations. Thank you again for your feedback. We'll be sure to address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.
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PRICE RANGE
US$263 - US$393 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin san diego hotel san diego, san diego westin, wyndham san diego hotel
LOCATION
United StatesCaliforniaSan DiegoDowntown
NUMBER OF ROOMS
436
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Frequently Asked Questions about The Westin San Diego Bayview
Which popular attractions are close to The Westin San Diego Bayview?
Nearby attractions include Santa Fe Depot (0.3 km), San Diego Civic Theatre (0.5 km), and The Lion's Share (0.5 km).
What are some of the property amenities at The Westin San Diego Bayview?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at The Westin San Diego Bayview?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Westin San Diego Bayview?
Guests can enjoy a lounge, breakfast, and free instant coffee during their stay.
Is parking available at The Westin San Diego Bayview?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to The Westin San Diego Bayview?
Conveniently located restaurants include Karl Strauss Brewery & Restaurant, Salvatore's Cucina & Lounge, and Tender Greens.
Are there opportunities to exercise at The Westin San Diego Bayview?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Westin San Diego Bayview have an airport shuttle?
Yes, The Westin San Diego Bayview offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Westin San Diego Bayview have airport transportation?
Yes, The Westin San Diego Bayview offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Westin San Diego Bayview?
Yes, dry cleaning and laundry service are offered to guests.