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Courtyard Boston Logan Airport

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Courtyard Boston Logan Airport
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696 Reviews from our TripAdvisor Community

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Showing 672: English reviews
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Reviewed 2 days ago NEWvia mobile

Wasn't impressed with this hotel. The room was clean enough. The handle on the sink just snapped off. The wind blowing from the harbor was very loud. The restaurant was pretty decent. Par for the course for an airport hotel, but way too expensive for what you get.

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Helpful?
Thank Iamjohnadams
Cramerton, North Carolina
Reviewed 1 week ago via mobile

Let's start with what's good, hmmm, ok, I'm thinking... oh, some of the staff was very nice. Everything else was awful. The food in the restaurant was terrible. They don't even melt the cheese on the burgers - I know cheese melting is a very difficult process - I've tried it myself on my backyard grill, it is a very...

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Helpful?
Thank BusterChef
Nicholas G, Front Office Manager at Courtyard Boston Logan Airport, responded to this review

Thank you for taking the time to review your stay at our hotel. I would like to apologize for failing to meet your expectations, and are currently working with each department to address the issues that you cited. We hope that you consider us again in your future travels to the Boston area, and we would love the opportunity to...

Castine, Maine
Reviewed 1 week ago

I booked this hotel because of the good experiences I've had at other Courtyards. I was headed overseas and stayed the night before because my flight was fairly early in the afternoon and we live 5 hours from Boston. So I hoped for a restful evening. Didn't happen. I have a number of food allergies and the restaurant on-site was...

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Helpful?
Thank karenlyons48
Jessica B, Manager at Courtyard Boston Logan Airport, responded to this review

Thank you for your feedback. We are currently looking into the issues that you had in your room to make sure that they are fixed before the next guest. I apologize that your full experience was not a positive one. Thank you for all the positive feedback during the rest of your stay. I hope that if your travels bring...

Lincoln, Maine
Reviewed 2 weeks ago

We are 34 and 43 year old newly weds that used this hotel to stay two nights on the way out to our Caribbean vacation and one night on the way home. This Courtyard Marriott meets the standards for the Courtyard Brand amenities and appears to be very updated. We are Marriott Rewards members and book through marriott.com, so for...

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Helpful?
Thank jemclay
Laconia, New Hampshire
Reviewed 2 weeks ago via mobile

I called the phone number listed on my shuttle ticket for the Courtyard by Marriot. No answer when I hit the prompt for the shuttle. My call went back to the beginning of the recording. I tried two more times before resorting to using the prompt for the operator only to get the same results. Out of desperation I called...

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Helpful?
Thank NHDeb67
Nicholas G, Front Office Manager at Courtyard Boston Logan Airport, responded to this review

I do apologize for the inconvenience, but I believe you may be reviewing the wrong hotel, as we do not have a sister property in Boston. Please feel free to contact us directly if you have any further questions. Thank you

Providence, Rhode Island
Reviewed 2 weeks ago via mobile

We booked a last minute stay here so we could attend an Expo in the city without having to drive home afterwards. We were able to book early check-in, the front desk staff was helpful and apologetic when the first room we were given wouldn't open, and once we were in our room it was clean and well appointed. As...

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Helpful?
Thank supergirlieque
New London, New Hampshire
Reviewed 3 weeks ago via mobile

Best place to go for flights from Logan airport . Bar an restaurant open till midnight , 24 hour shuttle service to airport, extremely friendly people , excellent customer service and very clean exceptional rooms. We always stay there. The also have a parking package.

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Thank glbrenner
Chicago, Illinois
Reviewed 3 weeks ago

I remember when Marriott properties were the place to stay. Well... this Marriott property is tired and needs attention. The front desk staff was friendly and I was checked in quickly. The room was screaming for a remodel. The bathroom floor grout was dirty and the light fixture was rusted. This bed was not what I expected for a Marriott...

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Helpful?
Thank flyairdave
Jessica B, Manager at Courtyard Boston Logan Airport, responded to this review

Thank for taking the time to let us know about your stay. We will address the issues with our department heads and correct them . I hope if you ever come back to boston you will stay with us again.

travelpiot65
Reviewed 3 weeks ago via mobile

Nice hotel with good amenities and clean comfortable rooms. Larger bathrooms which I enjoy. Front desk staff very courteous and helpful. Easy airport pickup on lower levels. Descent food at the lobby bar. Overall not too bad. Quick layover hotel.

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Helpful?
Thank travelpilot65
Nicholas G, Front Office Manager at Courtyard Boston Logan Airport, responded to this review

Travelpilot65, We are thrilled to hear that our hotel lived up to your standards! Please consider us again for your next stay in the Boston area.

Seattle
Reviewed 3 weeks ago

I've stayed here a few times and each time it's been packed. The facility's showing some age as a result. Not to mention, though it's located near the airport, it's in East Boston and situated along a really busy highway. All of which isn't to say you shouldn't stay here. I'd say it's no worse than the other hotels located...

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Helpful?
Thank MisterMikeSeattle
Jessica B, Front Office Manager at Courtyard Boston Logan Airport, responded to this review

Thank you for taking the time out to respond on trip advisor. We hope to see you again if your travels bring you to Boston. We do offer a shuttle to take guest to other local restaurants in east boston if you want.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Marriott Courtyard Boston Logan is the perfect destination when visiting and exploring Greater Boston. Conveniently located only one mile from Logan International Airport, the Marriott Courtyard Boston Logan offers 24 hour complimentary shuttle service to and from the airport, local train station and restaurants near the hotel. Enjoy luxurious accommodations and amenities featuring our newly renovated guest rooms, fitness and business centers. For shopping, entertainment and a fine dining experience, Fanueil Hall cannot be missed. Visit the Museum of Science or attend an event at the Boston Convention and Exhibition Center. ... more   less 

Additional Information about Courtyard Boston Logan Airport

Address: 225 William F McClellan Hwy, Boston, MA 02128-1176
Region: United States > Massachusetts > Boston
Price Range: €186 - €358 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Boston Logan Airport 3*
Number of rooms: 351
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com and Marriott so you can book your Courtyard Boston Logan Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Boston Logan Airport Hotel Boston
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Boston Logan Airport staff and other travellers.
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Questions? Get answers from Courtyard Boston Logan Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor away from the elevator is better.”
 of 5 bubbles jemclay, 11 Mar 2017 | Read review
“Be prepared to ask for another room - "no smoking" isn't always respected by guests”
 of 5 bubbles MisterMikeSeattle, 28 Feb 2017 | Read review
“if you listen you can hear the planes overhead, but not bad.”
 of 5 bubbles ycartandjen, 24 Feb 2017 | Read review
“If you stay here, turn the thermostat on; see if your unit is too noisy to allow you to sleep, or bring good earplugs.”
 of 5 bubbles AlwaysReadyToRoam, 19 Feb 2017 | Read review
“King rooms feel much roomier. Double rooms are cramped.”
 of 5 bubbles JetBlueDriver, 20 Jan 2017 | Read review
5 of 5