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Marriott Vacation Club Pulse at Custom House, Boston

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#1 of 82 Hotels in Boston
Certificate of Excellence
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Marriott Vacation Club Pulse at Custom House, Boston
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754 Reviews from our TripAdvisor Community

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Showing 734: English reviews
San Diego, California
Reviewed yesterday NEWvia mobile

The absolute best location in all of Boston. You can always see your hotel (the clock) so you will never be lost. View from roof is all yours almost all the time. I can maje this review super easy: reserve it.

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Thank RoadTripGarth
Reviewed 5 days ago NEWvia mobile

We stayed at the Custom House for an anniversary weekend in Boston- the hotel is absolutely amazing and full of history. The suites are large and very quiet! They are classically decorated and everything was immaculate. The staff were extremely accommodating and friendly. Karen and Bonnie at the concierge desk were very helpful and fun to talk to, and Natalie...

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Thank Amy C
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

Happy Anniversary, Amy. Thank you for choosing Marriott Vacation Club Pulse at Custom House for your special occasion. We are so happy to hear you enjoyed your stay and the location of the hotel. We hope you will join us again sometime.

Zurich, Switzerland
Reviewed 2 weeks ago

We stayed at the Marriotts Vacation Club Puls @Custom House in winter. We had an elegant suite on a higher floor. To stay at such a historic sight is a privilege. Staff are so friendly, doing everything for you - it's almost incredible. A guided tour through the tower or to the north end was offered by the Vacation Club...

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Thank Kaiser96
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

We are pleased to hear you had an enjoyable stay and took full advantage of all Marriott Vacation Club Pulse at Custom House has to offer. Thank you for taking the time to leave a 5 star review.

Boulder, CO
Reviewed 3 weeks ago via mobile

Excellent location, service, rooms, and structure! We stayed here with our son, mainly because we love the privacy afforded by the separate bedroom with king bed for us and a comfortable Queen pull out + kitchenette in the living area for him. This hotel is located in the historic Custom House which has an accessible clock tower balcony for beautiful...

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Thank HourPower
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

We are so happy to hear you enjoyed the ideal location of Marriott Vacation Club Pulse at Custom House. Thank you for taking the time to leave a perfect review. We hope you will join us again sometime.

Chicopee, Massachusetts
Reviewed 3 weeks ago

Each year we head to Boston for a few days before Christmas. We happen to be owners at the Custom House and usually stay there. We had secured a room for both the 23rd and 24th, but additional family wanted to stay and there were no rooms available. We ending up getting additional rooms at the Marriott Long Wharf directly...

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Thank Michael W
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

Welcome back, Michael! We are happy to hear you and your family had a nice holiday stay with us here in Boston. We look forward to next year!

Minneapolis, MN
Reviewed 3 weeks ago

We looked at many hotels and found this one. The room we had was two room (bedroom and living room) with a kitchenette for eating and storing a small amount of drinks and food. For the price, we couldn't be happier. It's a historic building that is next to everything a tourist would want to do. Nearby subway gets you...

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Thank Mulk87
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

Thank you for a perfect review! We are happy to hear you took full advantage of all Marriott Vacation Club Pulse at Custom House has to offer. We hope you will join us again sometime.

Reviewed 4 weeks ago via mobile

This staff is always the best! Miki, Devon, Hicham, Sean, and Karen made sure that my family got the same room that my daughter has loved for the last ten years! They really care about our Merry Xmas.

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Thank George B
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

George, thank you for choosing Marriott Vacation Club Pulse at Custom House for your holiday stay. We are so happy to hear you enjoyed yourself and look forward to your next stay.

Eastham, Massachusetts
Reviewed 4 weeks ago via mobile

As a timeshare, don't expect a hotel experience, but do expect a wonderful time in a great location with very nice unique rooms and views. This is now becoming an annual Christmas time spot for us and our 2nd year in a row staying and already booked for next year. What a beautiful job Marriott has done with the property...

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Thank Mike S
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

Mike, thank you for taking the time to leave a perfect review. We are happy to hear you enjoyed your stay with us for the holidays. We hope to welcome you back again next year.

Denver, Colorado
Reviewed 17 December 2016

This was one of the nicest properties I have visited. Great location ! Great property ! Want to go again ! This is an old historic building. Great view from top floor observatory. Can see the bay ,wharf, and historic areas. Freedom Trail just steps away from hotel. Restaurants close and large variety.

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Thank burkettann
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

We are so happy to hear you took full advantage of the great location of Marriott Vacation Club Pulse at Custom House. We look forward to your return.

Dublin, California
Reviewed 15 December 2016

Room was excellent with an upstairs loft on a king size bed. Front desk and all employees were extremely helpful. Views from the top floor were great from all directions. Hotel in an excellent location minutes away from Little Italy, TD Garden and the Quincy Market.

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Thank vozzie62
MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

We are so glad to hear you took full advantage of the location of Marriott Vacation Club Pulse at Custom House. Our Pulse brand hotels are designed to provide easy access to some of the most vibrant cities. Thank you for taking the time to leave a perfect review and we hope to see you again sometime soon!

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Staying in Downtown

Neighbourhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Marriott's Custom House is located in the heart of historic Downtown Boston. Our Vacation Club Resort offers 84 beautiful villas, all with King Sized Beds with Sofabeds. The Resort offers modern day amenities, such as Free Wi-Fi Internet Access, cocktail lounge with live entertainment on select nights, Boston's only Kid's Zone, and much more in one of Boston's most historic and recognizable buildings. Book your stay today! **Please Note: Marriott's Custom House is a Timeshare Facility** ... more   less 

Additional Information about Marriott Vacation Club Pulse at Custom House, Boston

Address: 3 McKinley Sq, Boston, MA 02109-2609
Region: United States > Massachusetts > Boston > Downtown
Price Range: €244 - €613 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott Vacation Club Pulse at Custom House, Boston 3.5*
Number of rooms: 84
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Marriott, Priceline and Travelocity so you can book your Marriott Vacation Club Pulse at Custom House, Boston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott`s Custom House Hotel Boston
Marriotts Custom Hotel
Marriotts Custom Resort
Marriott Boston
Boston Marriott
Hotel Style:
#9 Family Hotel in Boston
#10 Romantic Hotel in Boston
#27 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Vacation Club Pulse at Custom House, Boston staff and other travellers.
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Questions? Get answers from Marriott Vacation Club Pulse at Custom House, Boston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are all very good. City view is as nice as harbor view. Don't forget to visit the observation deck.”
 of 5 bubbles Kaiser96, 6 Jan 2017 | Read review
“Upper floors have great views..............”
 of 5 bubbles D6014YEmichaelw, 31 Dec 2016 | Read review
“Best view is from the top of this hotel. Bricco was our favorite restaurant (North End).”
 of 5 bubbles Mulk87, 29 Dec 2016 | Read review
“high floors for great views”
 of 5 bubbles vozzie62, 14 Dec 2016 | Read review
“Old building so lots of weird stairs and landings to cart bags over”
 of 5 bubbles 95Jacksonsmom, 11 Nov 2016 | Read review
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