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Hilton Boston Downtown / Faneuil Hall

2,126 reviews
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Traveller (264)
Room & Suite (350)
Dining (13)
Overview
  • Excellent41%
  • Very good36%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“faneuil hall”(274 reviews)
“great location”(417 reviews)
“quincy market”(141 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Offers from Hilton Boston Downtown / Faneuil Hall
Special Offer: Double Points, Every Stay
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,126)Write a Review
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Show reviews that mention
All reviewsfaneuil hallgreat locationquincy marketthe financial districtfreedom trailthe north endwithin walking distanceking suitecontinental breakfastshort walkcorner roomvalet parkingan upgradecentral locationstreet noisefew blocksfitness center
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251 - 255 of 1,997 reviews
Reviewed 19 June 2017

We stayed for one night and would not come again. Although specific requests were made ahead of time, there was much confusion at the desk and my father-in-law could not get into his room until close to 4:30. Check in time was supposed to be...More

Review collected in partnership with Hilton Hotels & Resorts
2  Thank Steve Z
Response from HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil HallResponded 21 June 2017

We appreciate the review of your recent experience at our hotel and we thank you for taking the time to share your feedback. We are truly sorry that you had a disappointing experience with us and we have addressed these issues with our staff. Exceptional...More

Reviewed 18 June 2017

To start, the staff was exceptional. Every single person we had contact with here was kind and attentive. There was nothing forced or fake about their attention to caring for the guests. Our room was on the 8th floor, facing Broad Street, and was quiet....More

1  Thank martinflorida
Response from HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil HallResponded 21 June 2017

Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for taking the time to comment on your stay with us. We are happy to hear that you enjoyed your stay and we truly appreciate all of the wonderful compliments to our team. Our...More

Reviewed 17 June 2017 via mobile

I was really happy with my stay here. The room seem newly renovated and a decent size for a historic hotel. The location can't be beat and the staff are super friendly. Walking distance to Aquarium T stop and Downtown Crossing. Tons of options for...More

Thank Darth1Vader
Response from HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil HallResponded 21 June 2017

Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for taking the time to comment on your stay with us. We are thrilled that you took advantage of the nearby downtown attractions and were able to experience some of the great pubs and...More

Reviewed 17 June 2017

The hotel is situated within a walking distance to Faneuil Hall and near the harbour. It's just two train stations away from Boston Common and very close to the airport as well. I was very impressed by the lady who checked me in as she...More

1  Thank Ajei2000
Response from HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil HallResponded 21 June 2017

Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for commenting on your stay with us. We are thrilled that our team members were helpful with an early arrival after a long flight and that you enjoyed the nearby downtown attractions. We hope...More

Reviewed 15 June 2017

I have been a fan of Hilton Hotels for years. This time I can not award a very good in my review of this Hilton for two main resons that are easily solvable and I explain below. The hotel is centrally located and well connected...More

1  Thank Huyggens
Response from HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil HallResponded 21 June 2017

Thank you for staying with us at the Hilton Boston Downtown and for taking the time to write such a detailed and thorough review. We appreciate all of your feedback regarding the comfort and quality of our hotel and will keep your comments in mind...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$164 - US$452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Green Hotel in Boston
#35 Luxury Hotel in Boston
#48 Romantic Hotel in Boston
#52 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$164 - US$452 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Green Hotel in Boston
#35 Luxury Hotel in Boston
#48 Romantic Hotel in Boston
#52 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (264)
Room & Suite (350)
Dining (13)
Amenities (26)
Business Centre & Event Rooms (8)
Family and Play Areas (4)
Nearby
Downtown
The largest area of the city, Downtown is rich with
historical and iconic sites in Boston. Stroll through
one of Boston’s most famous green spaces, the Boston
Public Gardens, check out and make way for duckling
statues, picnic under a beautiful tree overlooking the
pond, and walk over the iconic footbridge where,
during summer time, you will catch a swan boat toting
children and eager tourists through the pond. Have
...More
Questions & Answers
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UpLikeSeven
27 December 2017|
AnswerShow all 5 answers
Response from Lisa V | Reviewed this property |
I believe they park them underneath the hotel - There is a parking garage off state st a couple of blocks but it is $50
1
Vote
maria s
5 November 2017|
AnswerShow all 10 answers
Response from FamilyTraveler4236 | Reviewed this property |
We did not smell anything in our room, very fresh. We also did not see any pets in the hotel during our stay.
1
Vote
kamouts
28 July 2017|
AnswerShow all 7 answers
Response from Michael S | Reviewed this property |
Yes on site and nearby
0
Votes
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Room Tips
"Room 1524 was great!"
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"I was unable to apply the separate ratings due to website issue- but would rate them perfect in every..."
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"quiet street all around"
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"Ask for as large of a room as possible. Corner rooms are nicer apparently"
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