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Hilton Boston Downtown / Faneuil Hall

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Traveller (274)
Room & Suite (353)
Dining (19)
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Overview
  • Excellent41%
  • Very good36%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“faneuil hall”(295 reviews)
“great location”(441 reviews)
“quincy market”(143 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Boston Downtown / Faneuil Hall
Special Offer: Double Points, Every Stay
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Offers from Hilton Boston Downtown / Faneuil Hall
Special Offer: Double Points, Every Stay
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,200)
There are newer reviews for Hilton Boston Downtown / Faneuil Hall
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Show reviews that mention
All reviewsfaneuil hallgreat locationquincy marketwithin walking distancethe financial districtfreedom trailthe north endking suitecontinental breakfastshort walkcorner roomstandard roomwould definitely stay here againan upgradevalet parkingcentral locationstreet noise
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171 - 175 of 2,068 reviews
Reviewed 2 November 2017

Great location, great staff, and fabulous dinner. Heartily recommend this Hilton for one night or multiple night stay. Room was comfortable and spacious. Check in and out easy. Entire staff made me feel welcomed!More

Review collected in partnership with Hilton Hotels & Resorts
Thank Felicia R
Response from HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil HallResponded 4 November 2017

Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a great five-star review! We are so happy to hear that you enjoyed our convenient downtown location, your accommodations and our friendly team members. We hope to welcome you back on...More

Reviewed 2 November 2017

Problems with arrival, checking in receiving packages power outlets in room. Hotel is tired looking with very few updates. Need tripod power outlets in rooms as the old systems are not dependable. Location for business I'd terrificMore

Review collected in partnership with Hilton Hotels & Resorts
Thank H2701VCjohns
Response from HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil HallResponded 4 November 2017

We appreciate your feedback regarding the service from our team members. We have shared your comments with our team and assure you the appropriate steps have been made to correct the issues you encountered with our hospitality. We do hope you will consider staying with...More

Reviewed 31 October 2017

Nice hotel. Clean and well run. Great location. Breakfast was a total disappointment . We waited forever, there was one chef, the food was mediocre and the prices were very high. Not worth it. Thanks!More

Review collected in partnership with Hilton Hotels & Resorts
Thank Carmen A
Response from HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil HallResponded 4 November 2017

Thank you for staying with us at the Hilton Boston Downtown and for taking the time to write such a detailed and thorough review. We appreciate all of your feedback regarding the comfort and quality of our hotel and will keep your comments in mind...More

Reviewed 30 October 2017

For the price I paid, I expected a more fancy hotel & better in room service. All Staff was very nice & helpful. But management needs to address the quality of room service. Both cleanliness of dishes & and presentation of food when it arrives...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank juliocI6703AO
Response from HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil HallResponded 4 November 2017

Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for commenting on your stay. We are working with our tenant restaurant, to ensure they continuously evolve to best meet and exceed our guests' needs moving forward. Guest satisfaction is very important to us...More

Reviewed 29 October 2017

I got a warm welcome and very helpful service from the bellman, but the front desk clerk was rather distant and formal as he informed me that I was too early and no rooms were available (at 2:40pm when check-in time begins at 3:00). I...More

Thank Kenny0654
Response from HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil HallResponded 4 November 2017

Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for taking the time to comment on your stay with us. We are thrilled that you took advantage of the nearby downtown attractions and were able to experience some of the great pubs and...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$214 - US$543 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Luxury Hotel in Boston
#32 Green Hotel in Boston
#48 Romantic Hotel in Boston
#52 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$214 - US$543 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Luxury Hotel in Boston
#32 Green Hotel in Boston
#48 Romantic Hotel in Boston
#52 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms
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Traveller (274)
Room & Suite (353)
Dining (19)
Amenities (26)
Business Centre & Event Rooms (18)
Family and Play Areas (4)
Nearby
Downtown
The largest area of the city, Downtown is rich with
historical and iconic sites in Boston. Stroll through
one of Boston’s most famous green spaces, the Boston
Public Gardens, check out and make way for duckling
statues, picnic under a beautiful tree overlooking the
pond, and walk over the iconic footbridge where,
during summer time, you will catch a swan boat toting
children and eager tourists through the pond. Have
...More
Questions & Answers
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Chi001
23 June 2018|
AnswerShow all 2 answers
Response from astephenz | Reviewed this property |
Sorry I have no experience with the Ames
0
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Chi001
30 April 2018|
AnswerShow all 5 answers
Response from Jim L | Reviewed this property |
no
0
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Angelo-Shian R
17 March 2018|
AnswerShow all 4 answers
Response from betsylev | Reviewed this property |
You can walk to the aquarium from the Hilton, if you have a stroller. It isn’t far... probably less than 1/2 a mile.
1
Vote
Room Tips
"Higher floors probably better but location on two small side streets means less noise"
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"Get a corner room on a higher floor :)"
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"1 bedroom suite with a family is worth it"
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"Go for the deluxe room over the standard"
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