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Hilton Boston Downtown / Faneuil Hall

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#55 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
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Hilton Boston Downtown \/ Faneuil Hall
Hilton Boston Downtown / Faneuil Hall
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1,710 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Boston Downtown / Faneuil Hall
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Showing 1,607: English reviews
Boston, Massachusetts
Reviewed 2 weeks ago

We wanted to stay in town mid week, so took a room at this hotel. Its a perfect location for visiting all the downtown spots and shopping. It appears to have been recently renovated and our superior corner room was clean, comfortable and fresh. Nice big bathroom, but the room itself was a little on the small side. Our windows...

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Helpful?
Thank redsars88
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear redsars88, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for taking the time to comment on your stay with us. We are so happy to hear that you enjoyed our downtown location as well as your accommodations. We do however apologize for the experience you had with breakfast in the restaurant. We are working with our...

Arlington, Virginia
Reviewed 2 weeks ago via mobile

The Hilton on Broad Street has all the amenities and service that one expects of this hotel chain, plus it is conveniently located on the fringe of the historic district and downtown shopping. We even walked to China Town for a great meal in 10 minutes. Our room on the 15th floor was spacious and comfortable. This Hilton does not...

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Helpful?
1Thank DrChipB
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear DrChipB, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a great five-star review! We are thrilled that you enjoyed the nearby downtown attractions as we are centrally located to many Boston favorites. We are so happy that the guestroom was perfect for you and that you enjoyed breakfast in the restaurant. We do...

Reviewed 2 weeks ago

Took an hour to get our car after checkout. Since we had a toddler with us who was not going to wait in the lobby very well, I asked if they could call us when the car arrived so we could go for a walk with her to keep her occupied, but they said they were not able to. For...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank sarahfZ7477YW
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear sarahfZ7477YW, We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure that every guest feels cared for, valued and respected. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. We do apologize for the issues...

Reviewed 2 weeks ago via mobile

Excellent location...very helpful staff. I will stay here again. Only downfall is parking... $51 per day very steep. Love the historic old building but is completely modern and first class. It can be difficult to get to because in this area there and many one way streets including Broad...don't miss your turn.

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Helpful?
Thank James C
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear James C, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a great five-star review! We are so happy to hear that you enjoyed our convenient downtown location, our friendly team members, and your overall stay. We hope to welcome you back on your next stay in Boston! Sincerely, Kerry Pierce kpierce@hiltonbostondowntown.com

Quebec City, Canada
Reviewed 2 weeks ago

Great location, close to shopping (Quincy Market et al). Hotel was clean, rooms large, good internet with very pleasant and helpful staff. Lead Concierge, John McKinnon, was especially pleasant to deal with and helpful. We were a couple and arrived late. Ate at the Fin Point restaurant in the hotel, which we found very good. Pleasant wait staff and the...

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Helpful?
Thank Thoms249
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Thoms249, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a wonderful five-star review! We are happy to hear that you enjoyed your stay and we truly appreciate all of the wonderful compliments to our team. Our staff works extremely hard to ensure that each and every guest has a rewarding stay so we...

Cleveland, Ohio
Reviewed 2 weeks ago

The hotel seems very newly remodeled. Very elegant and comfortable. The location was easy walking distance to the Boston Harbor, aquarium, and Freedom Trail. Lots of restaurants and pubs nearby. The staff was very friendly and helpful.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank alanlJ1578HK
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear alanlJ1578HK, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a wonderful five-star review! We are so happy to hear that you enjoyed our convenient downtown location, your accommodations, and your overall stay. We hope to welcome you back on your next stay in Boston! Sincerely, Kerry Pierce kpierce@hiltonbostondowntown.com

Quebec City, Canada
Reviewed 2 weeks ago

Just a quick 2 day stay over the last couple of days before New Years. Hotel is in prime location, close to Quincy Market, et al. Very classy place, clean. Restrauant was good for a late arrival dinner. Staff all very helpful, especially the Lead Concierge, John McKinnon. We enjoyed our brief stay and will certainly be back.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Thoms249
Dublin, Ireland
Reviewed 2 weeks ago

Also all staff called the 25th of December Christmas, what it is not holiday. All staff excellent and not a single complaint against any member of staff, a great family atmosphere. City Centre location is great and real Christmas feeling all around, also Mr Dooleys (Bar) next door was great and recomended by staff.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank PDL001
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear PDL001, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a great five-star review! We are so happy to hear that you enjoyed our convenient downtown location, our friendly and helpful team members, and your overall stay. We hope to welcome you back on your next stay in Boston! Sincerely, Kerry Pierce kpierce@hiltonbostondowntown.com

Smithfield ri
Reviewed 3 weeks ago

See above. Amazing location 5 minute walk to dining, shops, freedom trail! The history of Boston is at your fingertips. Our room was dusty and there were a few items (?toys) under bed skirt, which my mother was more then happy to point out!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Lquattrini
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Lquattrini, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for taking the time to comment on your stay with us. We are so happy to hear that you enjoyed our convenient downtown location and your overall stay. We do apologize for the experience you had in our restaurant and we will be sure to speak with...

Biddeford, United States
Reviewed 3 weeks ago

Fantastic Hotel! Employees were great, service was amazing, room was perfect for what we needed, location couldn't be beat. I highly recommend this facility to anyone in the Boston area whether it be business or enjoyment.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank mathieun2017
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear mathieun2017, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a wonderful five-star review! We are so happy to hear that you enjoyed the nearby downtown attractions that are within walking of distance of the hotel. We are also thrilled to hear that you enjoyed your guestroom and that it satisfied all of your...

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Staying in Downtown

Neighbourhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the Hilton Boston Downtown/Faneuil Hall hotel is the ideal blend of historic charm and modern flair. The hotel is centrally located downtown just two blocks from the Harbor and near many attractions, dining and shopping options. The Hilton is a premier 4-Diamond full-service hotel with 403 deluxe guestrooms & suites. It features a full-service restaurant serving subtly sophisticated regional cuisine, and a comfortable bar and lounge. The Hilton also features a brand new, state-of-the-art fitness center and over 10,000 sq. Ft of meeting space. At the Hilton Boston Downtown/Faneuil Hall our team is committed to make your stay a memorable one. ... more   less 

Additional Information about Hilton Boston Downtown / Faneuil Hall

Address: 89 Broad Street, Boston, MA 02110
Region: United States > Massachusetts > Boston > Downtown
Price Range: €157 - €434 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Boston Downtown / Faneuil Hall 4*
Number of rooms: 403
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Cheap Tickets, Agoda, Priceline, Travelocity and Jetsetter so you can book your Hilton Boston Downtown / Faneuil Hall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Boston Downtown / Financial District Hotel Boston
Hilton Hotel Boston
Hilton Boston Financial District
Hotel Style:
#35 Green Hotel in Boston
#37 Family Hotel in Boston
#40 Luxury Hotel in Boston
#48 Romantic Hotel in Boston
#52 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Boston Downtown / Faneuil Hall staff and other travellers.
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Questions? Get answers from Hilton Boston Downtown / Faneuil Hall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not much view from 4th floor - opt for higher if given a choice.”
 of 5 bubbles MaddyLibby, 16 Jan 2017 | Read review
“corner room has 2 walls of windows with great architectural views”
 of 5 bubbles dln2, 11 Dec 2016 | Read review
“I don't think there is a bad room”
 of 5 bubbles 743sharonr, 6 Dec 2016 | Read review
“Ask for a room with a view”
 of 5 bubbles callme, 5 Dec 2016 | Read review
“Go to Omni or Millennium”
 of 5 bubbles bighearted, 2 Dec 2016 | Read review
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