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The Westin Copley Place, Boston

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#31 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
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3,503 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Copley Place, Boston
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Showing 3,273: English reviews
Reviewed 1 week ago via mobile

The service, the restaurant/bar, and the friendly staff made for an optimal trip. Brian T and many others that I did not get their names, went over and beyond the call of duty!! Would definitely stay at Westin Copley Plaza again👍

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Helpful?
Thank 10ISISI
JohnWedig, Manager at The Westin Copley Place, Boston, responded to this review

Thank you for taking the time to share your 5-star review. I'm so happy to hear you enjoyed your stay and that Brian made it memorable. We look forward to welcoming you back in the future.

New York City, New York
Reviewed 1 week ago

I stayed at the Westin Copley Place in early November 2016 for a business trip. Before arriving, the property management reached out to personally welcome and ask if they could do anything to make the stay more pleasurable (I'm SPG Gold, but this only sporadically happens when I travel.) The hotel was great overall, with superb customer service, modern rooms,...

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Helpful?
Thank Adam H
JohnWedig, Manager at The Westin Copley Place, Boston, responded to this review

Thank you for choosing to stay with us and for your continued loyalty. I'm so happy to hear that you had a great stay and felt welcomed. We look forward to your return in the future.

Reviewed 1 week ago via mobile

Typical very nice room with that comfortable bed, quiet, and plenty of hot water. Service was excellent. Location was pretty good with two subway lines close by and not far from downtown. I also liked the higher end shopping you can walk to.

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Helpful?
Thank Tom D
JohnWedig, Manager at The Westin Copley Place, Boston, responded to this review

Thank you for taking the time to share your 5-star review. I'm delighted to hear you enjoyed your time with us and we look forward to welcoming you back in the future.

San Francisco, California
Reviewed 1 week ago

I stayed here for a week for a long conference in Boston. I was very impressed with the customer service in all departments - the front desk, room service, housekeeping, security, and management. I also had an issue that the hotel handled quickly, professionally, and resolved to my satisfaction. That is what I expect from any hotel and the Westin...

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Helpful?
Thank RyanClary
JohnWedig, Manager at The Westin Copley Place, Boston, responded to this review

Thank you for your recent stay and for taking the time to share your 5-star review. I'm pleased to hear you enjoyed your time with us while here for a conference and that you were impressed with all of the staff you encountered. I'm also happy to hear that your issue was resolved quickly and professionally. We look forward to...

Averill Park, New York
Reviewed 1 week ago

Upon arrival, I was told I had been upgraded to a Deluxe King with a City View, which sounded awesome to me. The check in process was quick and flawless. There was a line to check in and immediately more staff were involved in the process. My room on the 24th floor was large, comfortable and the view was so...

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Helpful?
Thank BroaderHorizons
JohnWedig, Manager at The Westin Copley Place, Boston, responded to this review

Thank you for your recent stay and for taking the time to share your 5-star review. I'm so pleased to hear you stayed with us while attending a conference. So happy to hear that you enjoyed the view and we look forward to welcoming you back in the future.

Reviewed 1 week ago via mobile

Wanted to go away for the weekend after Thanksgiving to celebrate my birthday. The hotel itself was gorgeous and the staff was very friendly. Patrick at the front desk helped us check-in early and even upgraded our rooms. He was truly an angel and was incredibly helpful to us (I'd keep him around if I were you Westin management 😉)....

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Helpful?
Thank Carolyn P
JohnWedig, Manager at The Westin Copley Place, Boston, responded to this review

Thank you for your recent say and for taking the time to share your 5-star review. I'm so happy to hear that you enjoyed your stay and that Patrick made it extra special. We look forward to welcoming you back in the future.

Rogers, AR
Reviewed 1 week ago via mobile

Great location with beautiful view from our room! Very clean and friendly service. We were able to walk everywhere or take a train. Fabulous restaurants and shopping near this hotel. Parish Cafe and Atlantic Fish Co. were our favorites!

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Thank KYAbide
JohnWedig, Manager at The Westin Copley Place, Boston, responded to this review

Thank you for your recent stay and for taking the time to share your 5-star review. I'm delighted to hear you enjoyed our location and the beautiful views from your room. We hope to welcome you back in the future.

Celebration, Florida
Reviewed 1 week ago via mobile

I recently called the Westin prior to our family stay to check on transportation options to and around the hotel. The woman talking to me was exceptionally knowledgeable, helpful and just nice! Her name was Merna. I immediately recognized her accent as Jamaican, and given that my Mom was born and raised in Jamaica, acknowledged it and tried to see...

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Thank Marie G
JohnWedig, Manager at The Westin Copley Place, Boston, responded to this review

Thank you for choosing to stay with us and for taking the time to share such a wonderful review. I'm thrilled to hear Merna was able to make you and your family's stay extra special and memorable. We look forward to welcoming you back in the future.

uk
Reviewed 1 week ago via mobile

Great location attached to a very good shopping mall attached by sky walks so no going outside when weather is poor. Rooms on executive floor very spacious bed very comfortable not hard not soft just right. Bathroom a bit small but adequate.shower great.rooms are A bit dark could do with brighter lights. It's a tired hotel could do with upgrading...

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Thank palcol
JohnWedig, Manager at The Westin Copley Place, Boston, responded to this review

Thank you for staying with us and for taking the time to share your review. I'm delighted to hear that you enjoyed our location. You're feedback in truly important to us and we hope you will consider staying with us again in the future.

New York
Reviewed 1 week ago

We wound up staying here almost by accident and were increasingly delighted by the time we left. The room was spacious and the bed comfortable. Our two dogs were accepted with no problem and all went well with them. We did order room service one night - what a creative, fresh and delightful menu! My husband had a lobster roll,...

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Helpful?
Thank Elizabeth2254
JohnWedig, Manager at The Westin Copley Place, Boston, responded to this review

Thank you for your recent stay and for taking the time to share your 5-star review. We're so delighted you ended up staying with us and from the sound of it, it looks like you had a great experience. We look forward to welcoming you back in the future.

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Copley Place, Boston is located in Boston's sophisticated Back Bay neighborhood, alongside the best shopping, dining and entertainment that the city has to offer. Famous attractions such as Fenway Park, the Boston Public Library, the Boston Common, and Quincy Market are within close proximity of the hotel and can be easily visited by way of public transportation. Conveniently, the hotel is located just 15 minutes from Boston's Logan International Airport and is easily accessible from I-90, I-93 and Boston's historic Storrow Drive. ... more   less 

Additional Information about The Westin Copley Place, Boston

Address: 10 Huntington Ave, Boston, MA 02116-5707
Region: United States > Massachusetts > Boston > Back Bay
Price Range: €102 - €404 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Copley Place, Boston 4*
Number of rooms: 803
Reservation Options:
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Also Known As:
The Westin Copley Place Hotel Boston
Westin Boston
Westin Copley Place
Boston Westin
Hotel Style:
#9 Spa Hotel in Boston
#21 Luxury Hotel in Boston
#22 Business Hotel in Boston
#28 Romantic Hotel in Boston
#28 Green Hotel in Boston
#28 Family Hotel in Boston
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have your corporate meeting here.”
 of 5 bubbles mikethrailkill2010, 6 Dec 2016 | Read review
“Go high - lift capacity is not a problem”
 of 5 bubbles L6653IMdavidm, 5 Dec 2016 | Read review
“high floors have great views.”
 of 5 bubbles Swisswifey, 30 Nov 2016 | Read review
“Book high floor for an amazing view”
 of 5 bubbles I8398RNadamh, 28 Nov 2016 | Read review
“City View 24th floor”
 of 5 bubbles BroaderHorizons, 28 Nov 2016 | Read review
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