We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton Boston Hotel

Show Prices
#46 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Boston Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,027 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Boston Hotel
See the most recent reviews
Showing 1,763: English reviews
Jersey, United Kingdom
Reviewed 13 February 2015

Probably one of the best hotels I've ever stayed in. The staff are always really friendly, our room was spotless on arrival, we were the ones who messed it up! The cleaners always did a great job, the food in the restaurant was tasty, and the facilities are great. I loved both the shopping malls attached, really convenient. The only...

 Report
Helpful?
1Thank MyNamesTom
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear MyNamesTom, Thank you for your great review. I am so happy that you enjoyed your recent stay at the Sheraton Boston Hotel. I look forward to sharing your feedback with our Housekeeping team who strive to deliver flawless rooms to each guest upon check-in and throughout the course of their stay. They will be happy to hear that their...

Boston, Massachusetts
Reviewed 9 February 2015

I have been staying at the Sheraton every week for 2 years. I love this place so much that I invited my family (mother, father, sister and brother in law) to come and spend the weekend with me for my birthday. We had a great time. From check-in to check-out, the staff here is always great. My parents still ask...

 Report
Helpful?
2Thank felkeyl
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear felkeyl, Thank you for sharing such a great review and for choosing the Sheraton Boston to celebrate your birthday. I am so pleased that Memsura has made such a favorable impression on you and your family. She is a valued team member who consistently gives guests the best possible service and she will be so pleased to hear of...

Montreal, Canada
Reviewed 9 February 2015

We stayed 2 nights at this hotel for a short vacation. The staff was nice and helpful. The room was quiet and comfortable but the bathroom was small and the tub needed some TLC to remove the mold. Great view of the city on top floors. No free wifi and if you pay 10$ per day, you are only allowed...

 Report
Helpful?
1Thank FerrMasli
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear FerrMasli, Thank you for taking the time to share feedback on your recent stay. I am so pleased to hear that you had a great experience with the service of our Sheraton Boston team and were able to take advantage of Sheraton Fitness Programmed by Core Performance during your stay. I would love to get some more feedback regarding...

Denver, Colorado
Reviewed 6 February 2015

We had some events at the Sheraton Boston during the American Economics Association meetings in January 2015. The hotel was packed from top to bottom in terms of both guests and events, but despite that, I found the staff helpful, friendly, and responsive every time I interacted with them. The meeting and event manager, Chris Fortini, was especially responsive with...

 Report
Helpful?
2Thank mindeeforman
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear mindeeforman, Thanks for sharing such a positive review of your experience at the Sheraton Boston Hotel. I am so happy that you were pleased with the efforts of our Meeting & Event Manager Chris Fortini. He is often recognized for his attentive service and he will be so pleased to hear of your favorable comments. I am also glad...

chicopee
Reviewed 3 February 2015

Upon arrival hotel staff was very welcoming. Had a new sleep number bed which was great almost changed hotels due to a problem with sleep number before. Glad I chose this hotel. Ate at the restaurant and food was amazing and Abraham was the best and the kindest waiter ever

 Report
Helpful?
1Thank wmlynn
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear wmlynn, Thank you for sharing such wonderful feedback about your stay at the Sheraton Boston Hotel! I am so pleased that you experienced the excellent customer service our team strives to deliver to each guest every day. I know that Abraham will be glad to hear that his service made such an favorable impression on you. I am also...

Halifax, MA
Reviewed 2 February 2015

We stayed here overnight while in Boston to see a concert. It was very affordable and a lot cheaper than getting a limo to and from home. The room was clean and comfortable. Check in was a bit busy so it took a while, but, like I said, it was very busy.

 Report
Helpful?
Thank ecmmmm
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear ecmmmm, Thank you for providing a review of your recent stay at the Sheraton Boston Hotel. I am pleased that you found your room to be comfortable and a good value. I appreciate the patience you had during a busy check-in time. We make every effort to provide the most efficient check-in experience for our guests. Thank you again...

New York City, New York
Reviewed 30 January 2015

I was stuck in boston for a few days during that terrible blizzard and all my clothes were pretty much destroyed by snow.. I needed my shoes shined but unfortunately they do not do that in house. Mario, one of the men at the desk went WAY above and beyond and offered to personally shine my shoes. I felt horrible...

 Report
Helpful?
2Thank PCorri3
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear PCorri3, Thank you for your positive review. The recent blizzard and subsequent winter storm over the past week has certainly caused some travel inconveniences, not to mention the effect that such a large amount of snow on the ground will do to a pair of shoes when travelers must navigate the streets of Boston. I am so happy to...

California
Reviewed 29 January 2015

My trip to Boston was in mid December, this was my second stay at this hotel. I go to Boston a few times a year to visit my daughter and loved the location and hospitality of all the hotel staff. This year I had a problem with a leak in the room and went down to the front desk and...

 Report
Helpful?
Thank Darla O
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Darla O, Thank you for taking the time to share your positive comments about your recent stay at the Sheraton Boston Hotel. I am so pleased to hear that you experienced the exceptional level of service which we strive to deliver to each of our guests. I am excited to share your feedback with Ana and Chat and the...

Basingstoke, United Kingdom
Reviewed 29 January 2015

stayed here for a conference room was small but comfortable, but the shower was not up to scratch. Staff were friendly and helpful, small and lively bar with great snacks. In house Starbucks for breakfast on the run.

 Report
Helpful?
Thank Mike D
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Mike D, Thank you for your positive comments about your recent stay at the Sheraton Boston Hotel. I am so happy to hear that you were pleased with the efforts of our team members during your stay and enjoyed the atmosphere, food and drinks in our SideBar & Grille. I hope that we'll have the pleasure of welcoming you...

Boston, Massachusetts
Reviewed 27 January 2015

Location was amazing. Our reservation got lost but the hotel was accommodating. Starbucks is in the hotel but would not let me use a Starbucks card which stinks. The bed was AWFUL lumpy. I'm not usely to picky about beds but this was bad! Also the sheets and towels needed some softener stat. Overall though it was a good stay...

 Report
Helpful?
1Thank Disneytink
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Disneytink, Thank you for sharing feedback on your recent stay at the Sheraton Boston Hotel. I am very pleased to hear that you enjoyed our superb location in heart of historic Boston and were happy with the level of service you received upon check-in. I am sorry to hear that the bed in your room was not comfortable. On...

587 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (398)
Viewed
View from Room (62)
Viewed
Room/Suite (118)
Viewed
Hotel & Grounds (30)
Viewed
Bathroom (39)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (9)
Viewed
Family/Play Areas (2)
Viewed
Pool/Beach Area (13)
Viewed
0:57
Videos (1)
Viewed
Other (120)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (157)
Viewed
Amenities (20)
Viewed
King Room (25)
Viewed
Pool (10)
Viewed
Dining (25)
Viewed
Standard Room (57)
Viewed
The Hotel (20)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (32)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (2)
Viewed
Hotel & Grounds (5)
Viewed
Pool/Beach Area (1)
Viewed
Room/Suite (8)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Boston hotels
Back Bay
Boston Marriott Copley Place
Back Bay
The Westin Copley Place, Boston
Back Bay
Hilton Boston Back Bay
Show Prices
Show Prices
Show Prices
Back Bay
Colonnade Hotel
Colonnade Hotel
#19 of 83 in Boston
3,053 reviews
Back Bay
Courtyard Boston Copley Square
Back Bay
Lenox Hotel
Lenox Hotel
#5 of 83 in Boston
3,233 reviews
Show Prices
Show Prices
Show Prices

Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Business-friendly Sheraton Boston Hotel, which is connected to Hynes Convention Center, is 4 miles from Logan Airport and close to the Shops at Prudential Center, Copley Place, and Newbury Street. ... more   less 

Additional Information about Sheraton Boston Hotel

Address: 39 Dalton Street, Prudential Center, Boston, MA 02199-3901
Region: United States > Massachusetts > Boston > Back Bay
Price Range: €216 - €582 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Boston Hotel 4*
Number of rooms: 1220
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and Jetsetter so you can book your Sheraton Boston Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Hotel Boston
Boston Sheraton
Hotel Style:
#21 Green Hotel in Boston
#35 Luxury Hotel in Boston
#36 Family Hotel in Boston
#39 Business Hotel in Boston
#52 Romantic Hotel in Boston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Boston Hotel staff and other travellers.
40 questions
Ask a question

See all questions (40)

Questions? Get answers from Sheraton Boston Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Views, City Center Location”
 of 5 bubbles RonanOSullivan, 27 Mar 2017 | Read review
“Get a room at least 5th floor or higher! You can get a beautiful view of the city.”
 of 5 bubbles 632pattyh, 23 Mar 2017 | Read review
“High floors have excellent views”
  • This is a pano from our giant window. Floor 25.
  • Sunrise from our window.
 of 5 bubbles 701celinar, 14 Mar 2017 | Read review
“Choose another hotel”
 of 5 bubbles CS646, 10 Mar 2017 | Read review
“Ask for room with a view”
 of 5 bubbles ExplorerX9, 5 Mar 2017 | Read review
5 of 5