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Hotel Boston

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543 Reviews from our TripAdvisor Community

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Showing 499: English reviews
Denver, Colorado
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 July 2015

This is not a cookie cutter type Best Western, It sits just off "Comm" at the top of a hill and is adjacent to the T line. The grounds have lots of trees and greenery, and is not a big rectangle or square. I had a great room with a beautiful king size bed that faced towards the city, and... More 

Helpful?
Thank ScottNJo12
bwcommave, Director of Sales at Hotel Boston, responded to this review

Let me take this opportunity to thank you for choosing Best Western University Hotel for your recent stay. We are proud to welcome satisfied clientele and look forward to your return in Boston. We are glad you were able to experience all the amenities we have to offer, the T right in front of the hotel is a plus. If... More 

Rockville, Maryland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 July 2015

This is a great spot at an affordable rate. Highly recommend. Clean, easy access to the T, good breakfast for commuting. Staff is helpful, Wholefoods is around the corner. Rooms have wifi. In a nice neighborhood.

Helpful?
Thank Mary S
bwcommave, Director of Sales at Hotel Boston, responded to this review

Let me take this opportunity to thank you for choosing Best Western University Hotel for your recent stay. We are proud to welcome satisfied clientele and look forward to your return in Boston. Yes the T is right outside our front door and having a Whole Foods a few minutes away is a plus also. If you have any questions... More 

Riverside, United States
2 reviews
Reviewed 6 July 2015

I have stayed here several times in the last year. ALWAYS excellent service and excellent rooms. Very clean. Staff very helpful with directions and "T" information. I like that it is free to park your car here. Other hotels we have stayed in the past in Boston charge a daily fee to park your vehicle at the hotel. I would... More 

Review collected in partnership with Best Western

Helpful?
Thank Linda K
bwcommave, Director of Sales at Hotel Boston, responded to this review

Let me take this opportunity to thank you for choosing Best Western University Hotel for your recent stay. We are proud to welcome satisfied clientele and look forward to your return in Boston. Yes the parking for free is a bonus, Where else can you park in Boston for FREE??? If you have any questions about our property Best Western... More 

Ontario
Level Contributor
152 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 3 July 2015

Upon check in the reception area is fine and also the breakfast area. Rooms were scattered in different buildings, tried our room keys it does not work, and after three rooms we manage to get into our room. Doors need to repaint but inside room facilities is quite ok with microwave and kitchen sink. Breakfast is fine with waffle machine,... More 

Helpful?
Thank YTOAY
bwcommave, Director of Sales at Hotel Boston, responded to this review

On behalf of Best Western University Hotel, please accept my apology for your unpleasant stay. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We have taken note of the issues and let the engineering department know. We hope you will see the improvement and enjoy... More 

Portland, Oregon
1 review
Reviewed 1 July 2015

Reservations botched for guests much of the time. Wrong room, wrong size, wrong amenities, etc. Gal at front desk in constant apologizing and negotiating mode. Overbooked hotel with a lot of improvements needed. Paint falling from ceiling. Thin walls. Decent parking and breakfast though dining area is small.

Review collected in partnership with Best Western

Helpful?
Thank Kapa67
bwcommave, Director of Sales at Hotel Boston, responded to this review

Please accept our sincere apologies for the inconvenience you may have experienced. At Best Western University Hotel, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. We deeply value your relationship with Best Western University Hotel and are committed to providing you with the highest level of service simply because our customers deserve... More 

1 review
Reviewed 27 June 2015

Was the worst hotel I ever stayed in. The room was dirty, the couch was ripped in numerous places, the floors were sticky, and the paint was peeling on the door trims, and in the bathroom. Boston is such a great town, this place almost ruined the trip. Stuart the night deskman was so helpful, courteous, and caring. Do Not... More 

Review collected in partnership with Best Western

Helpful?
Thank kevinpH9441ID
bwcommave, Manager at Hotel Boston, responded to this review

On behalf of Best Western University Hotel, please accept my apology for your unpleasant stay at the Best Western. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We will take note of the issues and hope to improve the next time you visit. Please feel... More 

Honolulu, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 June 2015

The Best Western University Hotel was very convenient and a good value for our first trip to Boston. The transit line is about a block away and there are other amenities close to the hotel that made our stay enjoyable.

Review collected in partnership with Best Western

Helpful?
1 Thank Dean U
bwcommave, Director of Sales at Hotel Boston, responded to this review

Let me take this opportunity to thank you for choosing Best Western University Hotel for your recent stay. We are proud to welcome satisfied clientele and look forward to your return in Boston. We are so glad that you were able to use the subway, located right in front of our hotel. If you have any questions about our property... More 

Baltimore, Maryland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 June 2015

We stayed at this Best Western near BU during our college visitation trip. It was horrible. The rooms were worn out, dirty appearing and dreary. Our room was next to a mechanicals room. The noise overnight was so loud, neither of us slept at all. When I called the front desk to remedy, they told us there was no open... More 

Review collected in partnership with Best Western

Helpful?
Thank mbaker28
bwcommave, Director of Sales at Hotel Boston, responded to this review

Please accept our sincere apologies for the inconvenience you may have experienced in respect to mechanical noises. At Best Western University Hotel, we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. As a testament to our strive for perfection, we have taken steps to ensure that this will never happen again by having... More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 13 June 2015

The hotel was a nice place to stay, but the employees made the trip amazing. Jenee and Chante were so helpful, caring, kind, and so willing to go the extra mile for your guests. The breakfast staff was continually stocked and welcomed you just as soon as you came through the door.

Review collected in partnership with Best Western

Helpful?
Thank Mamajoe0206
bwcommave, Director of Sales at Hotel Boston, responded to this review

Thank you so much for letting us know about what a great stay you had and also about the associates that assisted you in everything. Jenne and Chante are exceptional associates and we are so pleased to have them working for us. We will be sure to acknowledge them with a token of appreciation. Please next time you are planning... More 

Breezewood, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 June 2015

This hotel is in an ideal location for taking the train/subway to both Fenway Park and downtown. It's just a short walk to the train pick/up location. The hotel is very nice outside and even nicer inside. They are very family friendly and offered directions and general information without hesitation. The complimentary breakfast was amazing.

Review collected in partnership with Best Western

Helpful?
1 Thank A4699BXjasons
bwcommave, Director of Sales at Hotel Boston, responded to this review

Let me take this opportunity to thank you for choosing Best Western University Hotel for your recent stay. We are proud to welcome satisfied clientele and look forward to your return in Boston. It is a great location for the subway, right in the front of our hotel and Fenway Park. If you have any questions about our property Best... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Tennis Court
  • Golf course
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hotel Boston is located minutes from downtown Boston offering complimentary continental breakfast, and hi-speed wireless internet. Steps to the Green Line T, our guests have easy access to Boston College, Boston University, Northeastern University, Harvard University and other Boston universities. Save money while visiting Boston. ... more   less 

Additional Information about Hotel Boston

Address: 1650 Commonwealth Ave, Boston, MA 02135-5604 (Formerly BEST WESTERN University Hotel-Boston/Brighton)
Region: United States > Massachusetts > Boston > Allston / Brighton
Price Range: €117 - €249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Boston 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Terrace Hotel Boston
Best Western Boston
Boston Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Boston staff and other travellers.
3 questions
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New York
over a year ago
2 months ago

See all questions (3)

Questions? Get answers from Hotel Boston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No good rooms. I was moved to a "newer remodeled room" and it was worse than the first room. What Remodel?”
  • Dirty hot disgusting room with old outdated furniture
 of 5 bubbles 875lisaw, 17 Nov 2016 | Read review
“Don't stay here”
 of 5 bubbles samanthapaige, 13 Oct 2016 | Read review
“We asked for a room on the second floor. In all honesty we barely heard any noise from neighbouring rooms or around the hotel generally.”
 of 5 bubbles B0kk, 18 Sep 2016 | Read review
“Probably the second floor would be best, I had a first floor room and a very heavy footed guest above me.”
 of 5 bubbles Bhoskins, 16 Sep 2016 | Read review
“Rooms in the building in the back of the hotel are quieter.”
 of 5 bubbles tms_12, 25 Jul 2016 | Read review
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