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Hampton Inn & Suites Boston Crosstown Center

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Hampton Inn & Suites Boston Crosstown Center
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1,029 Reviews from our TripAdvisor Community

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Showing 978: English reviews
Watertown, Connecticut
Reviewed 3 days ago NEWvia mobile

I chose this hotel as it was close to picking up my son from his college. Overall we had a great experience and the staff was helpful and friendly. Since we have 3 more years of college we will be back!

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Helpful?
Thank Jennifer C
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to tell us about your experience at our Hampton Inn. I am pleased to hear that you enjoyed your stay, and that our location was convenient for the purpose of your travel. I look forward to welcoming you back over the next few years for future visits to see your son. I hope you...

Saint Louis, Missouri
Reviewed 4 days ago NEW

I stayed at the Hampton Inn Boston Crosstown for two nights in January. When I arrived, I asked to buy water from their convenience store, and the person who was helping me check in went into the back and came back with a bag of two complimentary water bottles, which was extremely nice. My room and bathroom were very clean....

Review collected in partnership with Hampton
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Helpful?
Thank Michelle E
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to provide feedback about your recent stay at our Hampton Inn. I am so pleased to hear that our staff’s efforts made you feel at home. Our urban location adjacent to the hospital is convenient for guests in town for appointments, and this does result in the occasional siren. I apologize that the noise...

Atco, New Jersey
Reviewed 4 days ago NEW

The Hampton Inn itself is excellent, but the location is very poor. Boston Medical Hospital is across the street and you hear ambulances and the medical helicopter along with traffic. Many homeless people are gathered at all corners adjacent to the hotel.

Review collected in partnership with Hampton
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Helpful?
Thank April K
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to provide feedback about your recent stay at our Hampton Inn. I am pleased to hear that you enjoyed the hotel, but I apologize if you felt unsafe at any point during your time at our hotel. The property is located adjacent to one of the city’s best hospitals, as well as several social...

Jacksonville, Florida
Reviewed 1 week ago NEW

The staff and hotel are wonderful. I had to stay a little over a week when a family member was hospitalized. I wish they were in a better location. The hospital staff calls it the methadone mile. In spite of the location, I never felt unsafe or uncomfortable during my stay and they offer shuttles to various locations, and of...

Review collected in partnership with Hampton
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Helpful?
Thank heathersX225FZ
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to tell us about your recent stay at our Hampton Inn. As you mentioned, our urban location adjacent to the hospital is convenient for guests such as yourself in town for appointments. The property is also nearby several social service organizations, making it a safe destination for Boston’s urban residents. I am pleased to...

Saugerties, New York
Reviewed 1 week ago

We traveled for Doctors visits and the staff was very helpful and accommodating and the transportation provided was fabulous and I didn't expect that at all. I felt very taken care of and the hotel staff provides anything we needed.

Review collected in partnership with Hampton
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1Thank X283KCtaras
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to tell us about your recent stay at our Hampton Inn. I am pleased to hear that your stay went smoothly, and that our staff’s efforts made it that much better. Thank you again for your kind words. Thea Melluzzo General Manager

Concord, New Hampshire
Reviewed 1 week ago

TV was annoying. Pixilated and had the ubiquitous hotel slow channel changing software. Amazing how every channel had a commercial on and then played several more before the show. Oh well, didn't leave it on that long anyway.

Review collected in partnership with Hampton
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Helpful?
Thank 100murielr
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for sharing feedback about your stay at our Hampton Inn. I am sorry to hear that you found the TV slow. I hope this did not ruin your stay, and that you enjoyed the rest of your time in Boston. Thea Melluzzo General Manager

Townville, United States
Reviewed 1 week ago

Sirens all night long to close to hospital. No curtains so light from outside was awful. Billboard that was right outside my 4th floor room was the best nightlight ever I had to put sunscreen on to keep from being burnt it was so bright.

Review collected in partnership with Hampton
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Helpful?
Thank chrisgG3185WA
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to tell us about your recent stay at our Hampton Inn. I apologize that the noise from the street and light from the billboard kept you awake. Our urban location adjacent to the hospital is convenient for guests in town for appointments, and this can result in the occasional ambulance siren. Upon request and...

Dallas, Texas
Reviewed 2 weeks ago

Too noisy , location not too good , but really nice two restaurants available , goods places to eat dinner . Breakfast is good , te only problem they do not have bottle water available for guests , you have to buy it .

Review collected in partnership with Hampton
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Helpful?
Thank 575rafaelo
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to tell us about your experience while staying at our Hampton Inn. I am pleased to hear that your enjoyed our two restaurants, ZC Boston and Dona Habana. Our urban location adjacent to the hospital is convenient for guests in town for appointments, and this can lead to the occasional siren. I apologize if...

Reviewed 2 weeks ago

There is a lot of noise from the outside that you can hear in the room, it is like having a window open. The hotel is also located next to a hospital. They provide complimentary ear plugs but they do not help. The parking garage is across the street in which you need your room key to exit the garage....

Review collected in partnership with Hampton
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Helpful?
Thank 14wayner
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for taking the time to tell us about your recent stay at our Hampton Inn. I am pleased to hear that you enjoyed your accommodations, the complimentary breakfast, and found our staff so helpful. I apologize if the urban noises from the street disturbed your stay. Thank you again for sharing your feedback, as it is always welcomed....

North Greenbush, NY
Reviewed 2 weeks ago

needs updating!!!!, pricey and not very professional or accommodating staff, beds are uncomfortable, small and out dated and not clean - accomodations such as gym or pool were minimal and no breafast or other meals or even water offered

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Helpful?
Thank K C
Thea M, General Manager at Hampton Inn & Suites Boston Crosstown Center, responded to this review

Thank you for sharing your feedback about your recent stay at our Hampton Inn. I apologize for any issues you experienced during your stay. I would like to learn more about your experience. When you have the chance, I invite you to contact me directly at Thea.Melluzzo@hiilton.com. I look forward to hearing from you. Thea Melluzzo General Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hampton Inn and Suites Boston Crosstown Center, next to Boston University Medical School, is a friendly and contemporary hotel with an urban vibe. The 175 room hotel features a complimentary shuttle to and from the airport and to Longwood Medical area. Amenities include complimentary breakfast, indoor dipping pool and fitness room. ... more   less 

Additional Information about Hampton Inn & Suites Boston Crosstown Center

Address: 811 Massachusetts Avenue, Boston, MA 02118-2605
Region: United States > Massachusetts > Boston
Price Range: €103 - €308 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Boston Crosstown Center 3*
Number of rooms: 175
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Cheap Tickets, HotelsforEveryone and Expedia so you can book your Hampton Inn & Suites Boston Crosstown Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hotel Style:
#8 Best Value Hotel in Boston
#35 Family Hotel in Boston
#53 Romantic Hotel in Boston
#57 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Boston Crosstown Center staff and other travellers.
23 questions
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Questions? Get answers from Hampton Inn & Suites Boston Crosstown Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“None of the rooms are near the elevator which is a plus to me.”
 of 5 bubbles phosford, 17 Oct 2016 | Read review
“Terrible, noisy A/C unit, poorly maintained rooms , loUD AND UNCOMFORTABLE”
 of 5 bubbles zapatistas, 4 Oct 2016 | Read review
“The upper floors are probably quieter”
 of 5 bubbles jawswon, 24 Sep 2016 | Read review
“Book upper floor rooms that face the front of the hotel”
 of 5 bubbles theexpert, 23 Sep 2016 | Read review
“avoid South, instead, choose North and West facing room on higher floor, to avoid drug addicts and Ambulance Sirens”
 of 5 bubbles One_Big_Hopping_Dot, 15 Sep 2016 | Read review
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