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Embassy Suites by Hilton Boston - at Logan Airport

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Traveller (379)
Room & Suite (348)
Dining (50)
Overview
  • Excellent38%
  • Very good35%
  • Average17%
  • Poor6%
  • Terrible4%
Travellers talk about
“logan airport”(204 reviews)
“state law”(42 reviews)
AMENITIES
Free Internet
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Embassy Suites by Hilton Boston - at Logan Airport
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Embassy Suites by Hilton Boston - at Logan Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,539)
There are newer reviews for Embassy Suites by Hilton Boston - at Logan Airport
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Traveller rating
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427
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All reviewsevening receptionlogan airportstate lawmanagers receptionmade to order omeletst stationrental carfree shuttleshuttle serviceblue linefree breakfastan early flightseparate bedroomshort walksofa bedvalet parkingbusiness center
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11 - 15 of 2,402 reviews
Reviewed 1 week ago

This was the second time we stayed at this hotel. We came back because it it reasonably priced (for Boston), easy access to the train and is able to accommodate more than 4 people. Rooms are nice and clean. We met friends there and watched...More

Review collected in partnership with Embassy Suites Hotels
Thank demonqueen
Reviewed 1 week ago

The good: Let me first say there were some really amazing staff and customer service at this hotel! The bellmen Anthony and Josh, front desk staff Amber and Valentina, and the restaurant servers/staff were all top notch! The bartender Anthony was really informative about what...More

1  Thank Jason H
Response from James C, General Manager at Embassy Suites by Hilton Boston - at Logan AirportResponded 1 week ago

Dear Jason H, Thank you for taking the time to share. I am sorry you that you found inconsistencies in your stay, please accept my apologies. I appreciate your feedback and will share with our team. We look forward to your next visit. Safe travels,...More

Reviewed 1 week ago

I stayed here for one night to be near the airport for my return flight home the next day. I had visited friends who live about an hour south of Boston, but this is a great location in the city. Check in staff were extremely...More

Thank eflynn97
Reviewed 1 week ago

Well designed and equipped suites with ultra comfortable beds. Included Breakfast is fantastic with omelettes made to order and a plethora of other choices. Convenient round the clock shuttle service to airport and subway station. Make sure you call for pickup when you arrive. Subway...More

Thank Malakopi
Reviewed 1 week ago

At our arrival, the reaction from the people at the reception was everything but welcoming. It was actually cold and I'd say slightly rude. The feeling got worse when we were informed that there was a parking service which cost $49 per night, which we...More

Review collected in partnership with Embassy Suites Hotels
Thank aalons887212
Response from James C, General Manager at Embassy Suites by Hilton Boston - at Logan AirportResponded 1 week ago

Dear aalons887212, I am sorry that you did not have a good experience at our hotel. I can assure you that this is not typical and I am addressing your comments with our team. Thank you for sharing and I appreciate your feedback. Safe travels,...More

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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$190 - US$437 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Boston
#39 Family Hotel in Boston
#47 Romantic Hotel in Boston
#48 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$190 - US$437 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Green Hotel in Boston
#39 Family Hotel in Boston
#47 Romantic Hotel in Boston
#48 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (379)
Room & Suite (348)
Dining (50)
Pool & Beach (17)
Amenities (41)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Sfamor
21 June 2018|
AnswerShow all 5 answers
Response from 5floridalovera | Reviewed this property |
When you arrive at the airport, you can ride over to the car rental center. The hotel is across the street. It took us about 5 minutes to walk through the car rental place and into the hotel. We rented a car so I didn’t have... More
1
Vote
wtcmor
17 June 2018|
AnswerShow all 4 answers
Response from semery03 | Reviewed this property |
No but we could close the vent
0
Votes
Patriperezg
8 June 2018|
AnswerShow all 3 answers
Response from Melody M | Reviewed this property |
Yes they do. I used it when I arrived too early to check in. The front desk gives you a numbered tag and locks everything in a room. Your only concern would be the possibility of the room being full.
1
Vote
Room Tips
"ask for an upper floor to get a good view"
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"All the rooms are great. If you are a Hilton Honors member you can get upgraded perks."
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"stay away from 2nd floor rooms as they can be noisy because they overlook common areas"
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"Ask for a higher floor, away from elevators or vending machines."
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