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Best Western Plus Boston Hotel

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1,121 Reviews from our TripAdvisor Community

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Showing 952: English reviews
New York City, New York
Reviewed 4 weeks ago

The location is convenient, but a little sketchy. When the prices are under $150 per night, it is good deal, but not worth it when they are more than that. The parking is convenient and it is better to park in the lot across the street rather than behind the hotel; it felt a little safer and not so hidden....

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Helpful?
Thank vbfcpa
Management response:

Thank you for sharing your feedback with regards to your stay at the hotel. I am glad to know that you were happy with the hotel and the services provided. Look forward to welcome you back at the hotel. Best Regards, Vandana Kumari General Manager Best Western Plus Boston

Reviewed 4 weeks ago

Renovated clean rooms. friendly staff. Avoid a room facing the street because it is NOISY. Breakfast staff were helpful and kept thing clean and well stocked. The neighborhood's limited amenities but the price was good for the one night of sleep I needed.

Review collected in partnership with Best Western
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Helpful?
Thank 984muralib
Management response:

Thank you for sharing your feedback with regards to your stay at the hotel. I am glad to know that you were happy with the hotel and the services provided. Look forward to welcome you back at the hotel. Best Regards, Vandana Kumari General Manager Best Western Plus Boston

Southampton, United States
Reviewed 5 weeks ago

Building is rustic on the outside as it is a historic 1800's structure that was built as a gas storage tank for gas lights. Converted to a hotel with well kept modern facilities on the inside. Free parking "in Boston" is a huge plus. Shuttle service was GREAT. Very prompt and helpful. Yes we will stay there again.

Review collected in partnership with Best Western
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Helpful?
Thank F2682BZstephend
Management response:

Thank you for sharing your feedback with regards to your stay at the hotel. I am glad to know that you were happy with the hotel and the services provided. Look forward to welcome you back at the hotel. Best Regards, Vandana Kumari General Manager Best Western Plus Boston

Brentwood, NH
Reviewed 17 February 2017

I made a reservation thinking I was staying close to the Longwood Medical area. It wasn't until I got off the T that I realized I wasn't too close to where I wanted to be. Actually, it turned out to be fortuitous as the room was probably about half, or more, what I would have paid if i'd stayed closer....

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Thank DebBrentwood_NH
Sal T, Manager at Best Western Plus Boston Hotel, responded to this review

Dear Valued guest, Thank you for taking the time to write this review. Your feedback is very important to us. I am happy to hear that you had a wonderful stay and we were able to meet your expectations. I look forward to your return. Sal Teixeira Operations Manager

Reviewed 17 February 2017 via mobile

Excellent service and friendly staff. We stayed for almost a week and enjoyed our stay there. The rooms are very spacious well equipped with television, mini fridge and wifi internet. The complimentary breakfast spread is brilliant and offers a variety of choices for everyone. Very good location as it is we'll connected to the heart of the city and there...

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Helpful?
Thank Anisha S
Sal T, Manager at Best Western Plus Boston Hotel, responded to this review

Dear Valued guest, Thank you for taking the time to write this review. Your feedback is very important to us. I am happy to hear that you had a wonderful stay and we were able to meet your expectations. I look forward to your return. Sal Teixeira Operations Manager

Reviewed 17 February 2017

Perfect location, amazing facilities, very friendly staff. Everything was very well maintained. Will always stay here when visiting Boston!! And yes, the breakfast service was excellent specially the waffles had them everyday. 5 Star for Location.

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Helpful?
Thank Rutvi D
Sal T, Manager at Best Western Plus Boston Hotel, responded to this review

Dear Valued guest, Thank you for taking the time to write this review. Your feedback is very important to us. I am happy to hear that you had a wonderful stay and we were able to meet your expectations. I look forward to your return. Sal Teixeira Operations Manager

Boston, Massachusetts
Reviewed 16 February 2017

Staff is very helpful with everything and friendly very graceful everyone polite very clean rooms breakfast very well prepared and set for eating cookies in the afternoon great pleasure enjoyed my vis

Review collected in partnership with Best Western
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Helpful?
Thank Vanessa C
Sal T, Manager at Best Western Plus Boston Hotel, responded to this review

Dear Valued guest, Thank you for taking the time to write this review. Your feedback is very important to us. I am happy to hear that you had a wonderful stay and we were able to meet your expectations. I look forward to your return. Sal Teixeira Operations Manager

Reviewed 15 February 2017

Breakfast service was excellent as was the young lady why serviced and maintained the room. KUDO'S to her! Suite was clean, comfortable, well maintained. Large screen TV. Good value$$. Upon check in Thursday 2/9 I waited several minutes before anyone came from back room to wait on me. Another guest arrived and was immediately greeted. I asked to be waited...

Review collected in partnership with Best Western
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Thank donnakU1013WZ
Sal T, Manager at Best Western Plus Boston Hotel, responded to this review

Dear Guest, Thank you for taking the time to write this review. Your feedback is very important to us and we will use the information to implement procedures to improve our service. I hope you will return and stay with us again in the future. Sal Teixeira Operations Manager

Newport, Rhode Island
Reviewed 14 February 2017

Being that this is downtown Boston, the hotel is adequately suited for its purpose. Friendly staff. Free parking (Next Block) and plenty of food delivery (Even right across the street) or a shuttle to tote you to the different restaurant disctricts as we have done in the past.

Review collected in partnership with Best Western
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Helpful?
Thank TODDMELLO
Sal T, Manager at Best Western Plus Boston Hotel, responded to this review

Dear Valued guest, Thank you for taking the time to write this review. Your feedback is very important to us. I am happy to hear that you had a wonderful stay and we were able to meet your expectations. I look forward to your return. Sal Teixeira Operations Manager

Reviewed 14 February 2017

Upon arriving and checking in the concierge was very helpful and offered us an awesome rate. We came down for the Superbowl Parade and they helped us with some tips and she even printed us off the Parade route!

Review collected in partnership with Best Western
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Helpful?
Thank Brayden N
Sal T, Manager at Best Western Plus Boston Hotel, responded to this review

Dear Valued guest, Thank you for taking the time to write this review. Your feedback is very important to us. I am happy to hear that you had a wonderful stay and we were able to meet your expectations. I look forward to your return. Sal Teixeira Operations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room

Additional Information about Best Western Plus Boston Hotel

Address: 891 Massachusetts Ave, Boston, MA 02118-2607
Region: United States > Massachusetts > Boston > Dorchester / Roxbury / Mattapan
Price Range: €143 - €308 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Boston Hotel 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Best Western Plus Roundhouse Hotel Boston
Best Western Roundhouse Hotel
Best Western Boston
Boston Best Western
Hotel Style:
#5 Best Value Hotel in Boston
#55 Business Hotel in Boston
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One of the best value in Boston, with free parking!”
 of 5 bubbles Life-la-Vie, 9 Mar 2017 | Read review
“higher the better”
 of 5 bubbles peterlaporte61, 18 Jan 2017 | Read review
“Good cafe across the road”
 of 5 bubbles Boakma, 5 Jan 2017 | Read review
“Stay on a higher floor to reduce road noise and get a pretty good view”
 of 5 bubbles FinlayBeaton, 4 Jan 2017 | Read review
“Suites are very spacious”
 of 5 bubbles johnconcepcion, 2 Jan 2017 | Read review
5 of 5