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DoubleTree by Hilton Hotel Boston - Downtown

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Traveller (220)
Room & Suite (100)
Dining (3)
Overview
Visit hotel website
821 Washington Street, Boston, MA 02111-1519 See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
Additional information
Visit hotel website
Offers from DoubleTree by Hilton Hotel Boston - Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Reviews (1,795)
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1,615 results
Traveller rating
747
551
216
62
39
Traveller type
Time of year
LanguageEnglish
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747
551
216
62
39
Show reviews that mention
All reviews tufts medical center double tree front desk warm cookies orange line the theater district nice hotel breakfast buffet subway stop city view within walking distance freedom trail few blocks valet parking convenient location mini fridge public transportation
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1 - 5 of 1,615 reviews
Reviewed 2 days ago via mobile

The hotel is older but clean and comfortable beds and rooms but I found the staff quite snobby from front desk to breakfast service. I usually make Hilton my choice of hotel but this was a bummer. Never felt comfortable more like an outsider. Because...More

Thank Mary Ann W
Response from Rene R, Manager at DoubleTree by Hilton Hotel Boston - DowntownResponded yesterday

Hello, Marry Ann w, Please accept my most sincerity apologies for this situation, Please call me at 617-956-7900 or email at Rene.Rodriguez-Vega@Hilton.com to discuss this situation and to find how can we make it right for you.

Hotel's Favourite
Reviewed 12 July 2018

Overall, this hotel is very nice. My family of four stayed two nights while we explored historical sites in Boston. Everything is walking distance from this hotel, including the Amtrak we left on. The room is a bit small and the pillows a bit soft...More

1  Thank ande2677
Reviewed 2 days ago

Everything was great except the fact that the Hotel is cheap enough to charge me $15 every day even after paying more than 400 a night. Just include it in the room. I even enrolled as a Hilton Honors member but still had to pay...More

Review collected in partnership with DoubleTree by Hilton
Thank asharma978
Response from Rene R, Manager at DoubleTree by Hilton Hotel Boston - DowntownResponded 2 days ago

Thank you for your review please email me at Rene.Rodriguez-Vega@Hilton.com, You charges for WIFI should be complementary if your Hilton Honors number is attach to your reservation.

Reviewed 2 days ago

This is our go-to property when we visit Boston. Nicely appointed rooms, great staff. We had lunch at the hotel - above expectations! We love the super huge lounge that doesn't feel like the small hotel lounges. Great value - stay here! -Hilton Diamond Member

Thank joanna f
Response from Rene R, Manager at DoubleTree by Hilton Hotel Boston - DowntownResponded 2 days ago

Thank you so much for this fantastic review, we are so happy that you have enjoy your stay with us.

Reviewed 4 days ago

Very comfortable and clean, modern room. Very spacious. Our room was facing the courtyard, which I thought meant quiet, since we weren't facing noisy, busy streets. However, there is no quiet when you're downtown anywhere. We were awakened at 5:30 am by a very loud...More

Thank CAWriterMom
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About
Food & drink at the hotel
Starbucks
36 reviews
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Electric Vehicle Charging Station
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Business
,
Romantic
Room types
Non-Smoking Rooms, Suites
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
Room types
Non-Smoking Rooms, Suites
Number of rooms
267
Price range
US$137 - US$567 (Based on Average Rates for a Standard Room)
Also Known As
Doubletree Boston - Downtown Hotel Boston
Location
United States > Massachusetts > Boston > Downtown
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Romantic
Room types
Non-Smoking Rooms, Suites
Number of rooms
267
Price range
US$137 - US$567 (Based on Average Rates for a Standard Room)
Also Known As
Doubletree Boston - Downtown Hotel Boston
Location
United States > Massachusetts > Boston > Downtown
Photos
Traveller (220)
Room & Suite (100)
Dining (3)
Business Centre & Event Rooms (4)
Nearby
Downtown
The largest area of the city, Downtown is rich with
historical and iconic sites in Boston. Stroll through
one of Boston’s most famous green spaces, the Boston
Public Gardens, check out and make way for duckling
statues, picnic under a beautiful tree overlooking the
pond, and walk over the iconic footbridge where,
during summer time, you will catch a swan boat toting
children and eager tourists through the pond. Have
...More
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Questions & Answers
Ask a question
JIm U
3 August 2018|
AnswerShow all 4 answers
Response from Rene R | Property representative |
Unfortunately due to Fire Marshall regulations we do not,
0
Votes
Barbara G
28 July 2018|
AnswerShow all 4 answers
Response from Paula J | Reviewed this property |
No Shuttle. Don’t think you can use points for breakfast, but ask them. Yes you can walk to Legal Seafood. No drug store that I’m aware of. Hope you have a great time in a terrific city.
0
Votes
Barbara G
21 July 2018|
AnswerShow all 7 answers
Response from millie4t | Reviewed this property |
I also took an Uber. It cost around $10.00
1
Vote
Room Tips
"I'd ask for a room up high in hopes it might be quieter"
CAWriterMom
4 days ago
Read review
"I was across from the hospital, but I never heard anything. It was quiet"
Beth_McD05
5 weeks ago
Read review
"Room 527 faces the courtyard so it’s very quiet."
millie4t
19 Jul 2018
Read review
"Ask for a higher floor"
gqrochi
13 Jun 2018
Read review
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