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DoubleTree by Hilton Hotel Boston - Downtown

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#38 of 83 Hotels in Boston
Certificate of Excellence
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DoubleTree by Hilton Hotel Boston - Downtown
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1,355 Reviews from our TripAdvisor Community

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Baltimore, Maryland
Reviewed 2 days ago NEW

Doubletree in Boston was a good stay. Hotel is pretty, bar and restaurant is very good. Close to T and cab access. Close to Tuff's Children's Center - there was ambulance noise. But overall I pleasant stay.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank carolepete
Maine
HOTEL’S FAVOURITE REVIEW
Reviewed 13 February 2017

The hotel is just as upscale as other mainline Hilton Hotels: Clean premises, rooms, and an exceptional staff to welcome you and take care of your every needs. We only ate the complimentary continental breakfast, but no disappointments there. Everything is centrally located to the hotel. The purpose of our trip was to see a musical at the Boston Opera...

Review collected in partnership with DoubleTree by Hilton
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2Thank MainePilot
About Hotel's Favourite Review
Cos Cob, Connecticut
Reviewed 3 days ago NEW

Location was convenient with Orange line next door and walking distance to shops at crossings and Chinatown. Friendly and very helpful staff. Comfortable rooms. The one negative experience was breakfast whereas we opted to order a la carte and had to wait 30 minutes for the omelette and two sunny side eggs. It arrived with missing items and cold. I...

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1Thank SuperUdon
Saratoga Springs, United States
Reviewed 3 days ago NEW

Stayed here for the Boston Marathon. The hotel staff was very friendly and helpful. The location is great for getting to the convention center, bus loading, and finish line, along with many Boston sites. The hotel also did a great job with a few little extras for those their to experience the marathon. Will definitely stay here again.

Review collected in partnership with DoubleTree by Hilton
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Thank Michael C
Houston, TX
Reviewed 1 week ago

Nice hotel, as expected for a DoubleTree. However, I felt unsafe going to the YMCA next door for fitness. There were no lighting on rooftop of second floor that connects the hotel to the YMCA. Could not even see the door handle to get back into the hotel.

Review collected in partnership with DoubleTree by Hilton
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1Thank 795thinhn
Denny c, Manager at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

Thank you for writing a review about your recent stay with us. Safety of our guest is a priority and we had inspected the lighting sensor at the rooftop YMCA access. This path way is exclusive for our guests, that wants to enjoy to enjoy a larger fitness facility.

Montreal, Canada
Reviewed 1 week ago

Hotel staff exceptionally nice and helpful. Unfortunately electronic key downloaded from hotel on-line check-in app to smartphone was not working then had to go all the way down from room to reception, with luggage, and line-up for a second, conventional check-in. Third time around was when one of the two keys given at reception was not working. I had to...

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Helpful?
Thank cool5678
Denny c, Manager at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

Thank you for your feedback. We're sorry the digital key experience wasn't successful during your stay. We are proud to have this benefit to our Honors members; we want you to have more time to enjoy our hotel while staying with us and we hope you will next time. Thank you for helping us improve!

Carson City, Nevada
Reviewed 1 week ago

We spent five nights at this hotel while enjoying some of the many things Boston has to offer. The location is convenient, right at the edge of Chinatown and the Theater District. There is a subway station (Orange Line) about half a block from the front door. We were able to walk to most places we wanted to visit and,...

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Thank David S
UK
Reviewed 1 week ago

Hotel room had all amenities you'd want, but lacked any character. Lobby areas etc. felt very corporate too. Location was good for transport. Not many food options nearby, but there is a Starbucks next door.

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Thank UkE_b
Reviewed 2 weeks ago

Staff go out of their way to help. Very clean and food excellent. Great location close to the subway and near Chinatown. Everything is in walking distance. The rooms are well maintained and the beds are super comfy. Just right. We stayed for a week and were well rested. Great cookies on arrival too.

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Thank Jodie R
Boston, Massachusetts
Reviewed 2 weeks ago via mobile

Reserved our room on the Hilton app, weekend special package that stated in the description, city view room, included breakfast for 2 and 2pm late check out. I have it set up on the app to auto request a high floor room & be away from the elevators. We arrive at around 1:15 pm & the woman at the desk...

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Thank ChrisJan36
Denny c, Manager at DoubleTree by Hilton Hotel Boston - Downtown, responded to this review

Thank you for your review of your stay at Doubletree Boston Downtown. We always appreciate hearing from our guests, especially about experiences where we can do better. We are sorry that your arrival experience wasn't as expected. Our front desk staff goes through a detailed process every day to make sure that our guest receive exactly the room they expect....

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Staying in Downtown

Neighbourhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Concierge
  • Conference Facilities

Additional Information about DoubleTree by Hilton Hotel Boston - Downtown

Address: 821 Washington Street, Boston, MA 02111-1519
Region: United States > Massachusetts > Boston > Downtown
Price Range: €249 - €508 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Boston - Downtown 3.5*
Number of rooms: 267
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Also Known As:
Doubletree Boston - Downtown Hotel Boston
Hotel Style:
#30 Business Hotel in Boston
#38 Family Hotel in Boston
#40 Romantic Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Boston - Downtown staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel Boston - Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms fronting on Washington Street, if possible.”
204DavidS, 16 Apr 2017 | Read review
“Views are urban, but don't spend too long looking out the window - get out into Boston”
396milesf, 9 Apr 2017 | Read review
“Ask for a high floor to enjoy the city views”
PwK-33, 6 Mar 2017 | Read review
“book with a package deal so that your breakfast is included and wifi”
10cathib, 25 Dec 2016 | Read review
“Since there is a hospital next door, ask for a room that overlooks the courtyard for less noise.”
ReneeZ184, 6 Dec 2016 | Read review
5 of 5