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Holiday Inn Express Hotel & Suites Boston Garden

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487 Reviews from our TripAdvisor Community

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Showing 455: English reviews
Reviewed 2 days ago NEWvia mobile

Hotel was surely nothing fancy, and our room was on the smaller side but was just fine for a overnight stay. I do think that updates do need to be made particularly on the carpets. It is in the perfect location to the td garden, walking distance to the north end and to multiple bars and restaurants.

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Helpful?
Thank Cali704
Middlesbrough, United Kingdom
Reviewed 2 weeks ago via mobile

Pros: Housekeeping are on the ball and change your sheets daily. Reception staff are friendly and helpful. Breakfast has a good choice. Ideally located just opposite North Station/TD Garden. Cons: Rooms dated and in need of a massive refurb. Lift is very slow. If you get to breakfast after 08:45 you choices become limited as they stop replenishing the food...

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Helpful?
Thank Brattyhands
Salt Lake City, Utah
Reviewed 3 weeks ago

The staff was nice and friendly. The location was fabulous. The rooms were pretty basic, but we really just slept there. I don't stay in hotels to hang out in the room. The breakfast was your standard continental breakfast. We were two blocks from a subway stop and we could walk to the Bunker Hill monument and to the USS...

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Helpful?
1Thank Rachel U
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Rachel U, Thank you for choosing us and for leaving a review. I am happy that our location worked for your travel needs and that you found our staff commendable. However, it is unfortunate that noise challenges negatively affected your overall satisfaction. Please accept our sincerest apologies for any inconvenience this may have caused you. I have noted your...

Reviewed 12 December 2016 via mobile

I am a Loyal IHG member. Stayed here for the night of the Bruins game. Convenient location to TD Garden. Could use a good cleaning and updating. The front Office manager on duty (Patricia) made things very difficult on purpose changing policy "just now". For the amount of money paid, I shouldn't deal with poor customer service.

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2Thank Christine S
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Christine S, Thanks for letting us know about your experience and choosing to stay with us for the Bruins game. I am glad to know that our fitting location to TD Garden served you well. On the other hand, I am sorry to learn that you found our property to be a little bit behind the times and the...

Atlanta, Georgia
Reviewed 9 December 2016

I stayed here for a business trip to Boston. It was a great experience. Location: walking distance from Blue Line Bowdoin Station which connect to the Airport Station. I took the Blue Line and airport free shuttle both ways. Walking distance to State Government Center and many great restaurants including the legendary Union Oyster House. Check-in: I arrived pretty early...

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Thank Vincent H
Marlton, New Jersey, USA
Reviewed 13 November 2016 via mobile

Walking distance to the North End makes it a great place to stay for foodies. The rooms themselves were spacious and the bed was very comfortable. Rooms were clean, but there was no refrigerator. Had to improvise and put my sandwich in the window sill to keep cool overnight (note: this only worked because of the outside temperature... would not...

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1Thank Jason M
Reviewed 8 November 2016 via mobile

Just spent 9 days in Boston as part of a holiday which included trips to New York and on the Queen Mary 2 to return home. We arrived at the hotel and was given a suite which consisted of a kitchenette sitting room and a bedroom with an extra tv so I could watch Base ball from bed the only...

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1Thank Roger T
Lisbon, Portugal
Reviewed 28 October 2016

The good: - Good location: you can walk every where and you have the north station subway very close; - Good breakfast The bad: - Impossible to sleep. Room 203. 1st night game of the Bruins, street noise until 3-AM. 2nd night just street noise. we can hear everything in the street. - House cleaning- not vey good job. It...

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Helpful?
Thank Ana72_12
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Boston Garden, responded to this review

Dear Ana72_12, Thank you for taking the time to post your thoughts and concerns about your recent stay with us. I am glad to read that you have regarded location and breakfast to be good. On the other hand, I am disappointed to read that issues regarding the cleanliness of your room, noise issues and points promised not given prevented...

liverpool
Reviewed 27 October 2016 via mobile

The best thing about the HIE is the location, close to TD Garden, North Station, Faneuil Hall. Rooms are a decent size with a small kitchenette area, breakfast was adequate. Staff were very helpful and offered guidance on local area. I agree with other reviews that the street the hotel is on is not the best street and at $350...

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Thank cw59
London, United Kingdom
Reviewed 22 October 2016

Above all, a convenient location with friendly staff. Close to North Station for the T and rail. Short walk to Government Center, downtown, Faneuil Hall/Quincy Market etc. Some loitering in neighboring street in daytime which feels worse than it is. Good Wi-Fi when I could connect. We were offered a quiet room or a room with a view which is...

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Helpful?
Thank john592

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Free Wifi and hot breakfast. Located across from North Station and the TD Garden making us the closest hotel to the Garden, home to both the Celtics and the Bruins. Boston is a walking city and the hotel is central to all the historic neighborhoods and attractions you want to visit. The hotel is in walking distance to many of Boston’s historic sites, Faneuil Hall, Paul Reveres house, Boston Harbor, Beacon Hill and the Freedom Trail. With many great restaurants and attractions also in easy reach this hotel in Boston’s North End is an ideal location for your next visit.Business travelers appreciate that the hotel is near the financial center, the Government Center, Massachusetts General Hospital, Spaulding Rehabilitation Center and Massachusetts Eye Ear Center. Boston is home of many of the world’s finest colleges and the hotel is located in within minutes of many of them; Harvard, Yale, Cambridge, MIT and Boston College.Holiday Inn Express & Suites Boston Garden has an unbeatable location with valet parking and complimentary hot breakfast, 24-hour fitness room, business center and WiFi. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Boston Garden

Address: 280 Friend St, Boston, MA 02114-1801 (Formerly The Hotel at Boston Garden)
Region: United States > Massachusetts > Boston
Price Range: €108 - €385 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites Boston Garden 3*
Number of rooms: 72
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Also Known As:
Holiday Inn Express Hotel And Suites Boston Garden
Holiday Inn Express Boston
Holiday Inn Boston
Hotel Style:
#57 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Boston Garden staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Boston Garden staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are a party of 2, ask for a room with king-size bed.”
 of 5 bubbles Vince_Huang, 9 Dec 2016 | Read review
“Upgrade above standard room”
 of 5 bubbles togojjh, 4 Oct 2016 | Read review
“The next time I would ask for a room away from Friend Street”
 of 5 bubbles Attkica, 2 Sep 2016 | Read review
“Street side rooms are noisy due to local bars”
 of 5 bubbles bunnycakes, 26 Aug 2016 | Read review
“Easy to get to train, about 10 minute drive. Was so much fun, about a 1/2 hour commute.”
 of 5 bubbles 850marv, 3 Aug 2016 | Read review
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