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Mandarin Oriental, Boston

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#8 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersPlatinum level
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Mandarin Oriental, Boston
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629 Reviews from our TripAdvisor Community

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There are newer reviews for Mandarin Oriental, Boston
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Showing 579: English reviews
New City, New York
Reviewed 26 May 2015

Being in the hotel business for 34 years I've experienced all brands of hotels the Manderin Boston is first class and not stuffy.The Cafe Bulud is a great restaurant for dining amazing team Justin at concierge could not be more sincerely polite and went far above with the rest of his team

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Helpful?
Thank jimmk2015
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear JimmK2015, Thank you for your recent stay and your wonderful review. I am delighted to hear that our colleagues at the concierge and in Bar Boulud provided you with excellent service, and that you found your time at Mandarin Oriental, Boston very enjoyable. Your comments are very much appreciated. We hope to welcome you back the next time your...

new york
Reviewed 26 May 2015

I stayed for 4 nights to attend the graduation of a friend. This is my third stay and each time the service is exceptional. They always greet you by name and you truly feel welcomed. The hotel is a bit pricey but well worth it as it sits in the midst of Boylston Street and is close to all of...

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Helpful?
Thank luckyny
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear LuckyNY, Thank you very much for your third stay at Mandarin Oriental, Boston. I am delighted to learn that our colleagues truly made you feel welcomed and provided you with excellent service. I also agree with you that our location is outstanding, and am happy to hear you took advantage of it! We are looking forward to welcoming you...

Key Biscayne, Florida
Reviewed 26 May 2015

My family and I spent a very enjoyable weekend at the Mandarin Boston. It's elegant but subdued, excellent service and great location right next to the best shopping and restaurants. Walking distance to Newbury St and even to the Boston Common!

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Helpful?
Thank maria071950
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear TripAdvsor Member, Thank you for your most recent stay with us, and for your wonderful review. I am delighted that you and your family had an excellent weekend with us, and that you enjoyed the hotel. I agree that our location is outstanding, with unbeatable proximity to both shopping and dining. We do hope to welcome you back again...

London
Reviewed 22 May 2015

This was only the second time that I had stayed at this hotel and it is really growing on me. For start they knew who I was and that I had stayed there before. OK perhaps I was a little swayed by the fact that I got a complimentary upgrade - again. But you know every little helps. The staff...

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Helpful?
Thank RichardDaSilva
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear RichardDaSilva, Thank you for your recent stay and your excellent review, your input is greatly appreciated. I am delighted to learn that you enjoyed your stay and found our colleagues in both the hotel and Bar Boulud to be outstanding. I am also happy that you found our rooms and location to be perfect. It is great to hear...

Reviewed 20 May 2015

Once again, the Mandarin exceeded all our expectations for our youngest son's graduation weekend. I booked numerous rooms to accommodate all the various members who attended, and we all (ages 23 - 89) had a wonderful experience. Between us, we took advantage of every amenity offered: fitness room, spa, bar, restaurant, room service, concierge, and business center- and all were...

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Helpful?
Thank gko2014
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear Gko2014, I am absolutely delighted to hear that Mandarin Oriental, Boston exceeded your expectations. I am very happy to hear that you were able to utilize every amenity and facility offered, and that your entire family enjoyed the experience. Thank you for your wonderful review and for staying with us, it is greatly appreciated. We look forward to welcoming...

West Palm Beach, Florida
Reviewed 17 May 2015

you got to visit mandarin oriental on your next visit to boston. what a great hotel and service. entire staff is extremely friendly and professional. great spa and several amazing amenities. they also offer complimentary ride with tesla which I believe there are no other companies are providing this type of service to their customers. Please visit the restaurant and...

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Helpful?
Thank ANTONY B
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear Anthony, Thank you for staying at Mandarin Oriental, Boston and for your very kind review. I am delighted that our colleagues provided you with a very professional level of service, and that you found them to be warm and friendly. It is also wonderful to hear that you were able to enjoy the spa and utilize our Tesla house...

North Carolina
Reviewed 16 May 2015

Fabulous stay late in April. The service is what you would expect for a property of this caliber and price. The room is modern, a bit stark, but spotless. No complains, although, my hubby didn't like the bed (I did.) They readily accommodated our college-aged daughter joining us in the room by putting us in a room with a daybed...

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Thank cubamom
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear Cubamom, Thank you very much for your recent stay and your wonderful review. I am delighted to hear that you enjoyed your time at Mandarin Oriental, Boston. I am also glad we were able to deliver comfortable accommodations for your daughter. I am pleased you tried Bar Boulud, and that our colleagues provided you with excellent service. We do...

Stellenbosch, Western Cape, South Africa
Reviewed 9 May 2015

We stayed here during the blizzard and for the Super Bowl. It was amazing. The spa really was 5 star - I had a facial and pedicure and it was superb. We used the conference room facilities and gym every day too and they were top notch. I wish they had an indoor pool though, it's all that was missing....

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Helpful?
Thank Madele-helen
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear Madele-helen, Thank you very much for your stay and your wonderful review. I am delighted that you had an amazing stay, and enjoyed our spa, gym, and conference facilities. I agree that our location and proximity to the Prudential Center and shopping is excellent, especially when you are stuck in the snow! I am also happy to hear that...

Portland, Maine
Reviewed 9 May 2015

We stayed as a couple at the Boston Mandarin Oriental and, as usual, thoroughly enjoyed our stay. The quality of everything - service, food/drink, room - was high. The hotel has its own high quality, unique personality. And intriguing art on the walls. Value with other hotels of this class is competitive - but at this level we are all,...

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Helpful?
Thank benner2015
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear benner2015, A big thank you for your most recent visit, and for your excellent review. I am delighted to hear that you thoroughly enjoyed your stay, and found the quality of the service, food, accommodations, and hotel to be very high. I am also happy to hear that you enjoyed the art on display! We hope to welcome you...

Baltimore, Maryland
Reviewed 7 May 2015

The Mandarin Oriental is one of the best hotels I have ever stayed in. The facilities and staff were excellent. It had an excellent Spa, with most of the amenities included with the room. Restaurant and Bar were first rate. I had some of the best lamb I have ever tasted for dinner. This is a true oasis in Boston

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1Thank robertcS5586DA
MOBostonResponse, General Manager at Mandarin Oriental, Boston, responded to this review

Dear robertcS5586DA, Thank you for your most recent visit and your wonderful review. I am very happy to hear that you enjoyed our accommodations and the service our colleagues provided you with. I am also delighted that you experienced the spa, as well as Bar Boulud! We appreciate your kind words, and hope to welcome you back the next time...

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Bar Boulud
Bar Boulud
Cuisines: French
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
An intimate, luxurious hotel, Mandarin Oriental, Boston combines classic New England elegance with refined Oriental touches to create one of the most distinctive hospitality experiences in the region. Awarded both Forbes Five-Stars and AAA Five-Diamonds, Mandarin Oriental, Boston features 148 guestrooms and suites over 14 floors, delighting its guests with the finest facilities and service, innovative dining experiences and an unparalleled holistic Five-Star awarded spa. A short, 15-minute drive to Logan International Airport, Mandarin Oriental, Boston connects guests to the city's finest shopping, cultural venues and business institutions from its prime location in the heart of the chic Back Bay on Boylston Street. ... more   less 

Additional Information about Mandarin Oriental, Boston

Address: 776 Boylston St, Boston, MA 02199-7841
Region: United States > Massachusetts > Boston > Back Bay
Price Range: €471 - €729 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Boston 5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Mandarin Oriental, Boston Hotel Boston
Hotel Style:
#2 Green Hotel in Boston
#4 Spa Hotel in Boston
#4 Business Hotel in Boston
#6 Luxury Hotel in Boston
#8 Romantic Hotel in Boston
#11 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Boston staff and other travellers.
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Questions? Get answers from Mandarin Oriental, Boston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms not facing the street are quieter”
 of 5 bubbles BostonHeidi, 15 Nov 2016 | Read review
“Get a room overlooking Boylston”
 of 5 bubbles baci2003, 13 Nov 2016 | Read review
“Fifth floor is good”
 of 5 bubbles JolyonG, 26 Oct 2016 | Read review
“any back street room”
 of 5 bubbles petersC4593MW, 20 Oct 2016 | Read review
“I prefer a room facing Boylston Street.”
 of 5 bubbles MassTraveler, 24 Sep 2016 | Read review
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