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Hilton Boston Back Bay

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Traveller (500)
Room & Suite (327)
Pool & Beach (46)
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Overview
  • Excellent36%
  • Very good42%
  • Average15%
  • Poor5%
  • Terrible2%
Travellers talk about
“diamond lounge”(81 reviews)
“prudential center”(247 reviews)
“great location”(482 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Boston Back Bay
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Boston Back Bay
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,085)
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2,811 results
Traveller rating
1,061
1,067
442
162
79
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1,061
1,067
442
162
79
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1 - 5 of 2,811 reviews
Reviewed 2 days ago via mobile

This hotel is situated in a quiet corner of Back Bay but is just one or two blocks away from the T and the major streets that will get you wherever you are going. We used it as a base to tour local colleges and...More

1  Thank Lisa C
Hotel's Favourite
Reviewed 8 April 2018 via mobile

Hotel was under renovation, but that didn’t hinder the amazing service all around. Doormen, front desk staff, maid service and bar staff ALL friendly, professional and made you feel welcomed. Everyone greeted me with a smile. It really just makes the stay that much better...More

1  Thank Stephie4821
Reviewed 1 week ago

I reviewed Hilton Back Bay before, and gave it a low rating because I had a significant problem at checkout that could have been fixed easily, but the manager on duty was unhelpful. Besides that problem it was a beautiful property and a nice stay....More

Thank N249PGkennethm
Reviewed 1 week ago

Back Bay Hilton is a great location with perfect amenities. Second stay here and would definitely return. Within walking distance of fantastic restaurants and an easy train ride to anywhere else. Very safe and comfortable.

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Kristi W
Reviewed 1 week ago

When you spend a day traveling to get somewhere, it's always disappointing when the hotel says "oops, sorry, no king size bed for you. You'll have to change rooms tomorrow." I don't like to change rooms almost as much as I don't like hotels who...More

Thank SaladAlexander
Response from John-HiltonHelp, on behalf of management at Hilton Boston Back BayResponded 4 days ago

Dear SaladAlexander, Thank you for taking the time to review your experience at our property. We’re very sorry you experienced an undesirable stay and level of customer service with us. We addressed the problems you mentioned with our team as we always appreciate feedback that...More

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Most Booked Properties in Boston
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$238 - US$537 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Luxury Hotel in Boston
#37 Family Hotel in Boston
#45 Romantic Hotel in Boston
#47 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$238 - US$537 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Luxury Hotel in Boston
#37 Family Hotel in Boston
#45 Romantic Hotel in Boston
#47 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (500)
Room & Suite (327)
Pool & Beach (46)
Dining (29)
Amenities (56)
Business Centre & Event Rooms (6)
Nearby
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
...More
Questions & Answers
Ask a question
Angelo-Shian R
17 March 2018|
AnswerShow all 4 answers
Response from bostonsig | Reviewed this property |
No microwaves. Yes you can park before and after.
2
Votes
396george1967
27 January 2018|
AnswerShow all 9 answers
Response from Fahri K | Reviewed this property |
If the room you reserved is not available. They store your luggage and ask you to come back after a stroll in the mall, etc., or have a drink on the premises. This only happens if you ask for a specific room on a specific... More
2
Votes
pengxiang z
14 September 2017|
AnswerShow all 3 answers
Response from connie t | Reviewed this property |
Call the hotel. However my son traveled extensively before age 21 and did not have issues.
0
Votes
Room Tips
"Being a smoker I requested a low floor. Also... Elevators were kind of slow, so you might want to stay on a..."
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"High floor for best views"
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"no bad rooms"
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"Higher floors and panoramic views"
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