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Boston Marriott Copley Place

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#50 of 82 Hotels in Boston
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2,885 Reviews from our TripAdvisor Community

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Showing 2,591: English reviews
Washington DC, District of Columbia
Reviewed 10 August 2014

Hotel was fine, a bit out dated. They seem to be working on improving the speed of their elevators, but for now, they are very slow. Not unusual to wait 5 minutes for an elevator and when it arrives the cabs are often packed.

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Helpful?
Thank Goterps76
56bbc, Manager at Boston Marriott Copley Place, responded to this review

Thanks for taking the time to provide feedback on your recent stay with us. My apologies for the delays with our Elevators. We are in the process of upgrading them to technology that will increase the speed of service to our guestrooms. Although this has been a lengthy process we are anticipating completion in the not too distant future. I...

Providence
Reviewed 9 August 2014

Have stayed here a few times and it is always great. The room are clean, the staff is friendly, and the location is on point. Two malls right near by, close to Newbury Street. There is a Starbucks and Restaurant in the hotel on the second floor. They have room service which is always a plus. There is free wifi...

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Thank Rachel L
Darmstadt, Germany
Reviewed 9 August 2014

Pretty expensive but great location being central and you can walk to many things without having to face the bitter Boston winter. Room service was abysmal, I stayed 6 nights and I didn't get my room seen two on 2 of those days. Other staff friendly and efficient.

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Thank Dr_J_H_W
Marion, North Carolina
Reviewed 7 August 2014 via mobile

Centrally located to a lot of attractions. Two malls and a Starbucks in the hotel was convenient. Staff was helpful and very approachable. Rooms clean and beds very comfortable. 25 minute walk to Fenway.

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Helpful?
Thank CindyLu1964
John D, Front Office Manager at Boston Marriott Copley Place, responded to this review

Dear Cindy, Thank you for staying with us and thank you also for taking the time to write about your experience with our hotel. We hope to have the pleasure of hosting you again during your next visit to the Boston area. Best regards.

Los Angeles
Reviewed 6 August 2014

Good location.Only problem is that I think only one of the elevators worked for a fully booked hotel. We waited as long as 8 minutes for an elevator. Being on the 23rd floor, walking up was not an option. Also, the elevator system is pretty stupid. To order an elevator, rather than pushing the up button, you needed to walk...

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Thank lillywillis
Menomonie, Wisconsin
Reviewed 6 August 2014 via mobile

Great service. Clean rooms, knowledgeable staff. From the bar service staff who let us order food after the kitchen had closed, to Franco at the concierge desk. It was a great visit. Thanks. I'll be back again soon. Great location too. Thanks

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Thank Mike D
London, United Kingdom
Reviewed 5 August 2014 via mobile

Great deal via Expedia. Only booked two days in advance. Stayed 2 nights. Lovely hotel well located for the sights. Would stay again. Staff friendly and helpful. Breakfast good if a little expensive but on par with standard of hotel. Clean, well appointed rooms.

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Thank Fiona T
Sarasota
Reviewed 5 August 2014

Stayed here for a convention in June. Loved the location! The staff were friendly and helpful. Our room was very quiet, as we requested a room away from an elevator. This brings to mind a problem: the elevators. We were told they were being serviced that week, but there were over a thousand from the convention staying there. Needless to...

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Thank Bastmuse
Deer Park, NY
Reviewed 5 August 2014

Had a great 2 night stay to catch the Yankees play the Red sox at Fenway. room was super clean. getting breakfast at the hotel was easy and good. The only thing I did not like was the price I paid. Other hotels were not near the the boston subway and were more expensive.

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Thank sp5ive
Atlanta, Georgia
Reviewed 5 August 2014

Pros : 1. Location - close to everything 2. Comfortable room 3. What you would expect from a full service Marriott Cons: 1. Needs to be updated, does not compare favorably with the hotels in the area 2. The hotel restaurants are levels lower those at neighboring hotels 3. Noisier than expected

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Helpful?
Thank Iliketravel101010
Mark M, Manager at Boston Marriott Copley Place, responded to this review

Thank you for taking the time to fill out your survey about your recent visit. I would like to apologize for your less than satisfactory experience. Although it is never pleasant to hear we did not meet a guest expectation, this feedback does allow us to discover our shortcomings and make improvements. I would love to get some more feedback...

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Champions
Champions
Cuisines: American, Bar
No photo provided
Connexion Lounge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
A standout among other hotels in Copley Square, the award-winning Boston Marriott Copley Place is centrally located in the Back Bay district of the city. Just minutes from historic Trinity Church and Boston Common, our downtown Boston hotel’s location is perfect for business, weekend and leisure travel. Local shopping destinations include the stylish boutiques of Newbury Street, Copley Place Mall, and the Shops at Prudential Center, while nearby sporting venues make it easy to cheer on favorite teams at Fenway Park or TD Bank Garden. Guests are pampered with upscale amenities and on-site services including Champions sports bar and restaurant, valet parking, car rental and tour desk. Featuring 70,000 square feet of flexible, high-tech event space, our hotel is ideal for Boston conventions, business meetings and social events. ... more   less 

Additional Information about Boston Marriott Copley Place

Address: 110 Huntington Ave, Boston, MA 02116
Region: United States > Massachusetts > Boston > Back Bay
Price Range: €113 - €453 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Boston Marriott Copley Place 4*
Number of rooms: 1144
Reservation Options:
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Also Known As:
Boston Marriott Copley Place Hotel Boston
Marriott Boston
Hotel Style:
#22 Green Hotel in Boston
#37 Luxury Hotel in Boston
#44 Romantic Hotel in Boston
#45 Business Hotel in Boston
#50 Family Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Boston Marriott Copley Place staff and other travellers.
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Questions? Get answers from Boston Marriott Copley Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floor”
 of 5 bubbles KatieR589, 7 Dec 2016 | Read review
“We had rooms high up that were very nice; unclear about best view.”
 of 5 bubbles ralphwilhelm1, 5 Dec 2016 | Read review
“High floor facing the river”
 of 5 bubbles Rhodymom2012, 27 Nov 2016 | Read review
“Ours was near the elevator and we couldn't hear it.”
 of 5 bubbles arthurr845, 27 Nov 2016 | Read review
“Request a room on one of the upper floors for a better view”
 of 5 bubbles maddyquast, 16 Nov 2016 | Read review
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